Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.62

4.6 Rating 2,865 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 13th January 2025

Laura

Lakeland Furniture 5 star review on 17th December 2024

Ewa

Lakeland Furniture 5 star review on 17th September 2024

Anonymous

1593

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product with very fast delivery Would definitely use this company again. Highly recommended”

Helpful Report

Posted 4 months ago

Good Morning Mandy, Thank you so much for your kind words! We're thrilled to hear that you're happy with the product and the fast delivery. We look forward to serving you again in the future! If you're ever in need of anything else, don't hesitate to reach out. We’d also love to see a photo of your new purchase! If you share one on our Facebook page, we’ll gladly offer you a £10 gift voucher for your next order as a token of our appreciation. Kind regards, Sam

Posted 4 months ago

“Beautiful chair, great quality!”

Helpful Report

Posted 4 months ago

Good Morning Sam, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased you have found the chair to be beautiful and great quality too! We’d also love to see a photo of your new purchase! If you share one on our Facebook page, we’ll gladly offer you a £10 gift voucher for your next order as a token of our appreciation. Kind regards, Sam

Posted 4 months ago

“Unfortunately, the outdoor set I ordered had to be returned, but the delivery and customer service of Lakeland Furniture was top notch.”

Helpful Report

Posted 4 months ago

Good Morning Lara, Thank you for your feedback! We're sorry to hear that the outdoor set didn’t meet your expectations, but we're thrilled that our delivery and customer service stood out. If there’s anything we can do to help, please don’t hesitate to reach out! Kind regards Sam

Posted 4 months ago

“Good communication and arrived on time Excellent customer service”

Helpful Report

Posted 4 months ago

Good Morning Deborah, Thank you for your kind words! We're glad to hear that you were happy with our communication and customer service. If you're satisfied with our service, we’d be grateful if you could recommend us to your friends and family. We’d also love to see a photo of your new purchase! If you share one on our Facebook page, we’ll gladly offer you a £10 gift voucher for your next order as a token of our appreciation. Kind regards, Sam

Posted 4 months ago

“Quick delivery - love my new chairs”

Helpful Report

Posted 4 months ago

Good Morning Jacquelyn, Thank you for taking the time to leave a 5*review after receiving your order. We are pleased you love your new chairs and they arrived quickly. If you're satisfied with our service, we’d be grateful if you could recommend us to your friends and family. We’d also love to see a photo of your new purchase! If you share one on our Facebook page, we’ll gladly offer you a £10 gift voucher for your next order as a token of our appreciation. Kind regards, Sam

Posted 4 months ago

“Stools arrived well packaged and in lovely condition. Really pleased with them. The seats are smaller than we thought but they are neat and fit well under the breakfast top. They were also reasonably priced.”

Helpful Report

Posted 4 months ago

Good Morning Theresa, Thank you so much for your kind review! We're delighted to hear that you're pleased with your new stools and that they fit well under your breakfast top. It's great to know they arrived in excellent condition and at a price you're happy with. If you're satisfied with our service, we’d be grateful if you could recommend us to your friends and family. We’d also love to see a photo of your new purchase! If you share one on our Facebook page, we’ll gladly offer you a £10 gift voucher for your next order as a token of our appreciation. Kind regards, Sam

Posted 4 months ago

“We purchased new breakfast bar stools which are perfect for our new kitchen. Speedy delivery and great prices too.”

Helpful Report

Posted 4 months ago

Good Morning Pete, Thank you so much for your review! We're thrilled to hear that you're happy with your new breakfast bar stools and that they are a perfect fit for your new kitchen. It’s great to know you were pleased with both the speedy delivery and the competitive pricing! If you're satisfied with our service, we’d be grateful if you could recommend us to your friends and family. We’d also love to see a photo of your new purchase! If you share one on our Facebook page, we’ll gladly offer you a £10 gift voucher for your next order as a token of our appreciation. Kind regards, Sam

Posted 4 months ago

“Great stool ideal for the dressing table in our bedroom. Good quality and speedy delivery”

Helpful Report

Posted 4 months ago

Good Morning Linda, Thank you so much for your kind review! We're delighted to hear that the stool is a perfect fit for your dressing table and that you’re happy with the quality and speedy delivery. If you're satisfied with our service, we’d be grateful if you could recommend us to your friends and family. We’d also love to see a photo of your new purchase! If you share one on our Facebook page, we’ll gladly offer you a £10 gift voucher for your next order as a token of our appreciation. Kind regards, Sam

Posted 4 months ago

“Lovely office chair and reasonable price and quick delivery”

Helpful Report

Posted 4 months ago

Good Morning Jan, Thank you for your great review! We're happy to hear that you're pleased with your new office chair, its price, and the quick delivery. If you're satisfied with our service, we’d be grateful if you could recommend us to your friends and family. We’d also love to see a photo of your new purchase! If you share one on our Facebook page, we’ll gladly offer you a £10 gift voucher for your next order as a token of our appreciation. Kind regards, Sam

Posted 4 months ago

“Quick postage thanks”

Helpful Report

Posted 4 months ago

Good Morning, Thank you for your review! We're glad to hear you were happy with the quick postage. If you need anything else, feel free to reach out! You can contact the team at support@lakeland-furniture.co.uk where they will be happy to help. Kind regards Sam

Posted 4 months ago

“Fast delivery and great product.”

Helpful Report

Posted 4 months ago

Good Morning Fiona, Thank you for your review! We’re glad to hear you were pleased with the fast delivery and the product. If you're satisfied with our service, we’d be grateful if you could recommend us to your friends and family. We’d also love to see a photo of your new purchase! If you share one on our Facebook page, we’ll gladly offer you a £10 gift voucher for your next order as a token of our appreciation. Kind regards, Sam

Posted 4 months ago

“Very happy with the stools purchased, however disappointed with the confusion over delivery, and lack of response to both telephone call and e mail query.”

Helpful Report

Posted 4 months ago

Good Morning, Thank you for your feedback, and we're delighted to hear you're happy with the stools! We’re sorry for the confusion over the delivery and any inconvenience caused. I can see that our support team did email you and were awaiting your response. If there’s anything more we can assist you with, please feel free to reach out—we’re here to help! Kind regards, Sam

Posted 4 months ago

“Very good service come within two days and good quality”

Helpful Report

Posted 4 months ago

Good Morning Paul, Thank you for your review! We're so pleased to hear that you were happy with the quick delivery and the quality of your order. If you're satisfied with our service, we’d be grateful if you could recommend us to your friends and family. We’d also love to see a photo of your new barstools! If you share one on our Facebook page, we’ll gladly offer you a £10 gift voucher for your next order as a token of our appreciation. Kind regards, Sam

Posted 4 months ago

“Excellent quality bar stools , after service customer service was brilliant”

Helpful Report

Posted 4 months ago

Good Morning Christine, Thank you for your wonderful feedback! We're thrilled to hear you’re happy with the quality of the bar stools and that our customer service team provided great after-sales support. If you're satisfied with our service, we’d be grateful if you could recommend us to your friends and family. We’d also love to see a photo of your new bar stools! If you share one on our Facebook page, we’ll gladly offer you a £10 gift voucher for your next order as a token of our appreciation. Kind regards, Sam

Posted 4 months ago

“Very happy with our second order of two barstools... prompt delivery once back in stock. Love them.”

Helpful Report

Posted 4 months ago

Good Afternoon Chris, Thank you for your feedback! We're thrilled to hear you're very happy with your second order of barstools and that the delivery was prompt once they were back in stock. It’s wonderful to know you love them! If you're satisfied with our service, we’d be grateful if you could recommend us to your friends and family. We’d also love to see a photo of your new barstools! If you share one on our Facebook page, we’ll gladly offer you a £10 gift voucher for your next order as a token of our appreciation. Kind regards, Sam

Posted 4 months ago

“Lovely chairs. Very solid and comfortable . Great after sales service too. One small missing part came within 24hrs”

Helpful Report

Posted 4 months ago

Good Morning Alison, Thank you for your wonderful review! We're delighted to hear that you're happy with the chairs and found them both solid and comfortable. It’s also great to know that our after-sales team was able to resolve the missing part issue so quickly. If you're satisfied with our service, we’d be grateful if you could recommend us to your friends and family. Also, we’d love to see a photo of your new furniture! If you share one on our Facebook page, we’ll gladly offer you a £10 gift voucher for your next order as a token of our appreciation. Kind regards, Sam

Posted 4 months ago

“Quick delivery and chair is exactly as described. Just what I was looking for!”

Helpful Report

Posted 4 months ago

Good Morning Anna, Thank you for your kind review! We're thrilled to hear that the chair was exactly what you were looking for and that the delivery was quick. It’s always great to know when we meet our customers' expectations! If you're satisfied with our service, we’d be grateful if you could recommend us to your friends and family. Also, we’d love to see a photo of your new furniture! If you share one on our Facebook page, we’ll gladly offer you a £10 gift voucher for your next order as a token of our appreciation. Kind regards, Sam

Posted 4 months ago

“A good person to deal with, punctual with postage”

Helpful Report

Posted 5 months ago

Good Morning George, Thank you for your feedback! We're pleased to hear you had a positive experience and that everything went smoothly with the postage. If you're satisfied with our service, we’d be grateful if you could recommend us to your friends and family. Also, we’d love to see a photo of your new furniture! If you share one on our Facebook page, we’ll gladly offer you a £10 gift voucher for your next order as a token of our appreciation. Kind regards, Sam

Posted 4 months ago

“Very nice looking and functional chair for home office which is part of the main living area. Fits in nicely and doesn't look too "officey". Chrome compliments upholstery very well.”

Helpful Report

Posted 5 months ago

Good Morning Janette, Thank you for your lovely review! We're so glad to hear that the chair fits in perfectly with your living area and that the design strikes the right balance between functionality and style. The chrome and upholstery combo really does make a difference! If you're satisfied with our service, we’d be grateful if you could recommend us to your friends and family. Also, we’d love to see a photo of your new furniture! If you share one on our Facebook page, we’ll gladly offer you a £10 gift voucher for your next order as a token of our appreciation. Kind regards, Sam

Posted 4 months ago

“Dreadful! Box it came in open and damaged, no instructions, impossible to remove a cap on the chair despite using pliers etc and a rip in the fabric on the side of the chair, delayed customer service, now being returned, was told to ensure packacking etc was suitable for return”

Helpful Report

Posted 5 months ago

Good Afternoon Natalie, Thank you for your feedback, and I sincerely apologize for the issues you’ve encountered with your order. We understand how frustrating it must have been, especially with the damaged packaging, missing instructions, and the problem with the chair fabric. Unfortunately, our support team doesn’t work on weekends and I apologise for any delay this may have caused. A collection has been organised for the return but If there’s anything further we can assist you with, please don’t hesitate to reach out. Kind regards, Sam

Posted 5 months ago

Lakeland Furniture is rated 4.6 based on 2,865 reviews