Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.62

4.6 Rating 2,865 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 13th January 2025

Laura

Lakeland Furniture 5 star review on 17th December 2024

Ewa

Lakeland Furniture 5 star review on 17th September 2024

Anonymous

1593

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Furniture easy to put together. Very pleased with the product.”

Helpful Report

Posted 4 years ago

Good Afternoon Gail, Thank you for the great feedback and 5*rating you have given after receiving your new furniture. I am pleased you found the item easy to assemble. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Purchase arrived within 2 days. Bolts provided for the chair are not suitable so it has lay dismantled until longer bolts arrive. This issue was handled quickly. Good price for quality/comfort of chair. Hoping I can make use of it soon.”

Helpful Report

Posted 4 years ago

“Interesting and stylish choice of seating; order and delivery efficient and swift but packaging poor and product dirty and marked - perhaps ex-demo or used? More care needed in the selection and preparation of deliveries but overall I like the choice and the cost was acceptable.”

Helpful Report

Posted 4 years ago

Good Morning, I apologise that on receiving the product you found it to be poorly packaged and the item to be dirty and marked. Can I ask you to please email our support team at support@lakeland-furniture.co.uk along with an image of the marks and someone will be happy to help further with this. Sincere apologies again. Kind regards Sam

Posted 4 years ago

“Great service and I fully recommend Lakeland Furniture and will definitely be using them again”

Helpful Report

Posted 4 years ago

Good Morning Marilyn, Thank you for the wonderful feedback you have given and the 5*rating too after receiving your new product. I am pleased you found the service to be great. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Excellent quality and quick delivery.”

Helpful Report

Posted 4 years ago

Thank you Maria for the wonderful feedback and rating you have given after receiving your new product. I am pleased you found it to be excellent quality with a quick delivery. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Love our new chairs. Prompt delivery”

Helpful Report

Posted 4 years ago

Good Afternoon, Thank you for the great feedback and 5*rating you have given after receiving your new chairs. I am pleased they arrived promptly and you love them. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Professional outlet, never disappoints with products.”

Helpful Report

Posted 4 years ago

Good Afternoon, Thank you for the great feedback and 5*rating you have given after receiving your new product. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Purchased grey Pallas bar stools, selection and prices were great, website easy to use and customer service exceptional ! Great service, thank you”

Helpful Report

Posted 4 years ago

Good Afternoon Gill, I am pleased you are very happy with your new Pallas Bar stools and the overall service you received to be exceptional. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Super easy buying process and delivered within 2 days, with tracking info. Very impressed, thanks”

Helpful Report

Posted 4 years ago

Thank you Georgina for the wonderful feedback and 5*rating you have given after receiving your new product. I am pleased you found the buying process super easy. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“This is the first time we have purchased from Lakeland Furniture and we are very impressed. Our two breakfast stools arrived very quickly (next day) and were suitably packaged. They are very good quality and easy to assemble. Very comfortable and stylish.”

Helpful Report

Posted 4 years ago

Good Afternoon Nicola, Thank you for the amazing feedback and 5*rating you have given after purchasing your Bar Stools. I am pleased you found them to arrive swiftly, very good quality, comfortable and stylish. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“I purchased a office chair for my home office. Great quality material, sturdy and aesthetically pleasing! I would definitely purchase this item again from Lakeland Furniture and will be recommending the company to others - wish I needed more chairs now, I really do love the chair.”

Lakeland Furniture 5 star review on 25th April 2020

Helpful Report

Posted 4 years ago

Good morning, Thank you again for the amazing feedback you have given after receiving your new Huxley office chair. I would also like to Thank you for posting an image of your new office chair here. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Not a particularly well-made item but ok for the price and the seat is very comfortable. Strangely, three short bolts and one long one to secure the top to the bottom. I have enquired from Lakeland about this. Style and colour couldn't be better. It looks great and I am hoping to give the item the thumbs up after a year's use.”

Lakeland Furniture 3 star review on 25th April 2020

Helpful Report

Posted 4 years ago

“Ordered our kitchen stools and they were perfect colour and comfort”

Helpful Report

Posted 4 years ago

Good Afternoon Lorraine, I am pleased you are very happy with your new Bar Stools and you have found them to be the perfect colour for your home. Thank you for the wonderful feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Purple Apollo bar stool I have a really small space and this chair fits perfectly. It was really easy to put together as it comes in four parts. The seat is comfortable and the overall finish is of good quality. Looks absolutely fab and I am super duper pleased with my purchase.”

Helpful Report

Posted 4 years ago

Good Afternoon, I am pleased to see you are very happy with your new purple Apollo Bar Stool and that it fits perfectly into a space you had. Thank you for the wonderful feedback and also for sharing the great image here with us. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Delivered on time and stools are good quality and as per picture. Very pleased.”

Helpful Report

Posted 4 years ago

Good Afternoon, Thank you for the great feedback and rating you have given after receiving your new Bar Stools. I am pleased they were delivered on time, good quality and as per picture. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“The seat was defective, am still waiting for Lakeland for an exchange. It wouldn't be fair for me to rate my experience now when I have a pending issue with Lakeland. Thanks”

Helpful Report

Posted 4 years ago

“An unbelievable amount of choice! Once we’d finally chosen and ordered I couldn’t believe how quickly my order arrived! So impressed with the quality too! Would definitely buy from them again 👍🏻”

Helpful Report

Posted 4 years ago

Thank you Sarah for the amazing feedback and 5*rating you have given after receiving your order. I am pleased to see your order arrived swiftly and you were very impressed with the quality . Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Lovely chair, great quality and so easy to assemble. Looks exactly like pic.”

Helpful Report

Posted 4 years ago

Good Afternoon Rhianna, Thank you for the great feedback and 5*rating you have given after receiving your new Chair. I am pleased you found it to be lovely, great quality and looks just like the image on the website. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Received my chair on Thursday and it’s great! Easy assemble (took about 30 mins) once put together it’s very comfy! At first I ordered the wrong chair but they managed to get it switched for me before delivery. Thanks!”

Helpful Report

Posted 4 years ago

Good Afternoon Phillip, I am pleased to read how happy you are with your new chair and the overall service you have received. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Comfortable, well padded and generous seating size. Sturdy, excellent quality product.”

Helpful Report

Posted 4 years ago

Good Afternoon, I am pleased to read you are happy with your new product and I would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

Lakeland Furniture is rated 4.6 based on 2,865 reviews