Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.62

4.6 Rating 2,865 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

Write Your review

Tell us how Lakeland Furniture made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lakeland Furniture 5 star review on 13th January 2025

Laura

Lakeland Furniture 5 star review on 17th December 2024

Ewa

Lakeland Furniture 5 star review on 17th September 2024

Anonymous

1593

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful chair for a great price. Cannot fault. I would certainly recommend and the leather look more expensive than the price.”

Helpful Report

Posted 1 year ago

Good Morning Paul, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased you have found the chair to be beautiful for the price! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Bought an office chair, great product and good value. Very pleased. My only negative (hence only 4 stars) was there were no instructions on how to put it together. I'm pretty handy so not a problem but others who are less so may have struggled”

Helpful Report

Posted 1 year ago

Good Morning Graham, Thank you for taking the time to leave feedback after receiving your order. I do apologise there were no assembly instructions included but if you still would require these then please do email the support team at support@lakeland-furniture.co.uk along with the delivery post code and the team can get these emailed to you. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Excellent product for a very good price”

Helpful Report

Posted 1 year ago

Good Morning Jill, Thank you for the feedback and 5*rating after receiving your order. I am pleased you have found the product to be excellent for a good price. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Fantastic delivery time fantastic delivery time Lovely quality chairs lovely quality chairsLovely”

Helpful Report

Posted 1 year ago

Good Morning, Thank you for taking the time to leave a 5*review after receiving your order. I am pleased they were delivered quickly to you and you have found the chairs to be lovely! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Great value for money, lots of choice and good quality pieces for the price. Delivery was quick with great communication throughout.”

Helpful Report

Posted 1 year ago

Good Morning Ben, Thank you for taking the time to leave feedback and a 5*rating you have given after receiving your order. I am pleased you have found it to be great value for money, with a quick delivery and great communication throughout! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Faultless breakfast bar stool despite being a second. Matches our original two stools perfectly.”

Helpful Report

Posted 1 year ago

Good Morning, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased that breakfast bar was faultless despite being a second and it matched your original two stools perfectly! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Easy to order and quick delivery. Good quality chair. Even though there were a couple of feet missing this was sorted by customer services and a replacement received in less than 2 days. Very impressive.”

Helpful Report

Posted 1 year ago

Good Morning Katherine, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased to read you found ordering easy and the Product to be a good quality chair. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“We found exactly what we needed and the delivery service was very fast.”

Helpful Report

Posted 1 year ago

Good Morning Colette, Thank you for the feedback and rating you have given after receiving your order. I am pleased you have found exactly what you needed and the delivery service was very fast too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Quick and easy transaction. Goods ordered were here within days. Very impressed with quality of bar stools.”

Helpful Report

Posted 1 year ago

Good Morning Sue, Thank you for taking the time to leave a review after receiving your order. I am pleased you found it to be a quick and easy transaction, items were delivered quickly and you are very impressed with the quality of the bar stools. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Fantastic product, very reasonable, excellent delivery”

Helpful Report

Posted 1 year ago

Good Morning, Thank you for the feedback and rating after receiving your order. I am pleased you have found it to be a fantastic product, very reasonable and an excellent delivery. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Very pleased with the chair. comfy and built like a tank. Sad to say, but the 10% off code was still in force on the date of my purchase but I was still billed for the full price. So, NOT very happy.”

Helpful Report

Posted 1 year ago

Good Morning Peter, Thank you for the feedback you have given after receiving your order. I am pleased to read you are happy with the product itself but are unhappy regarding not receiving the 10% discount. I am unable to look into this for you on my system here but if you would email the team at support@lakeland-furniture.co.uk asking about this discount they will be happy to look into this further for you. I hope this information helps. Kind regards Sam

Posted 1 year ago

“Ordered a kitchen bar stool. It arrived earlier than originally stated. Unfortunately the seat was damaged. I emailed Lakeland that evening and got a response the next morning and replacement parts were dispatched. Great service. Thank you.”

Helpful Report

Posted 1 year ago

Good Morning Karen, Thank you for the feedback and 5*rating you have given after receiving your order. I am sorry to read that the seat was damaged on arrival but I am pleased the team rectified this swiftly for you and you are now fully satisfied. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Great service very helpful when I called and delivery was the next day. The only thing that was missing which was frustrating was the instructions to put the stools together - they were not in the box”

Helpful Report

Posted 1 year ago

Good Morning Emma, Thank you for the feedback you have given after receiving your order. I am sorry to read the instructions were not in the box but if you would like to email the team at support@lakeland-furniture.co.uk along with the delivery post code or order number they can get one sent to you incase you need for future reference. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Arrived promptly and as described. I'm happy.”

Helpful Report

Posted 1 year ago

Good Morning Christine, Thank you for the feedback and rating you have given after receiving your order. I am pleased your order arrived quickly and it was as described. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Excellent value and item identical to pic”

Helpful Report

Posted 1 year ago

Good Morning Diane, Thank you for taking the time to leave a 5*review after receiving your order. I am pleased you have found the product to be excellent value and the item was as described and shown on the website. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Item as described on website. Quick delivery and well packaged. Communication was great from ordering to delivery. Highly recommend.”

Helpful Report

Posted 1 year ago

Good Morning Jacqueline, Thank you for leaving a 5*review after receiving your order. I am pleased you have found the item as described, a quick delivery and great communication from us! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Good quality. Arrived quickly. Well packed. Really pleased with all my purchases from Lakeland.”

Helpful Report

Posted 1 year ago

Good Morning Dianne, Thank you for taking the time to leave a 5*review after receiving your order. I am pleased you have found it to be good quality, arrived quickly and you are very happy with your purchase. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“great bar stools really nice quality.bought for daughters new house and she loved them.”

Helpful Report

Posted 1 year ago

Good Afternoon Lesley, Thank you for the feedback and rating you have given after receiving your new bar stools. I am pleased you and your daughter love them and I'm sure they look great in her home! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“Very pleased with our purchase of 4 bar/ kitchen stools. Easy to assemble and look very good. Also delivered on time. Thank you. Eveline Hutton”

Helpful Report

Posted 1 year ago

Good Afternoon Eveline, Thank you for the wonderful feedback after receiving the bar stools. I am pleased you found them easy to assemble, they look good and also they were delivered on time! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

“The furniture that I ordered is fantastic and I am very pleased with it. The quality is exceptional for the price however when I received delivery of the product it did not include instructions on how to assemble it.”

Helpful Report

Posted 1 year ago

Good Afternoon, Thank you for the feedback and rating you have given after receiving your order. I am sorry to read that the assembly instructions were not included in the box, please do not hesitate to contact the support team at support@lakeland-furniture.co.uk if you would like them to email yu them across. they will be happy to do this for you. I am however pleased you have found the furniture to be fantastic and you are very pleased with it! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 1 year ago

Lakeland Furniture is rated 4.6 based on 2,865 reviews