Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.62

4.6 Rating 2,865 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 13th January 2025

Laura

Lakeland Furniture 5 star review on 17th December 2024

Ewa

Lakeland Furniture 5 star review on 17th September 2024

Anonymous

1593

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Enjoyable on line experience with a large range of chairs at competitive prices. Level of service and delivery were excellent.”

Helpful Report

Posted 4 years ago

Good Afternoon, I am pleased to read how happy you are after receiving your new product. I am pleased you found the online experience enjoyable and the level of service and delivery to be excellent. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Hi, great website. Delivery on time and communication was good through an unprecedented times. Happy with the chair -looks good and is comfy.”

Lakeland Furniture 4 star review on 26th May 2020

Helpful Report

Posted 4 years ago

Good Morning Chris, I am pleased to read you are happy with your new chair and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“It was damaged and I’m still awaiting a replacement.”

Helpful Report

Posted 4 years ago

“Great desk chair, looks really nice, good quality and easy to put together. 5 Stars!”

Helpful Report

Posted 4 years ago

Good Morning, Thank you for the amazing feedback and 5*rating you have given after receiving your new desk chair. I am pleased you found it to look nice, good quality and easy to assemble. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Super fast delivery Chair looks expensive for the price paid, extremely happy”

Helpful Report

Posted 4 years ago

Good Evening Helen, Thank you for the feedback and 5*rating you have given after receiving your new chair. I am pleased you have found it to look expensive for the price paid. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“I ordered a chair for my newly set-up Art Studio, all of my current chairs being the wrong size. I checked all measurements before I ordered, so of course the size of the new one is perfect, as is the quality, colour - well - everything. My Husband passed away a few weeks ago, and I am - for the good of my morale - and also my sanity as I am shielding and totally isolated [I am high risk] due to the Coronovirus , returning to draw and paint my favourite animals - dogs!! and cats !! - also landscapes, etc - after a gap of 10 years. My nice comfy chair will help me with this! Thank you Lakeland!”

Helpful Report

Posted 4 years ago

Good Evening Carol, firstly please accept my condolences regarding the passing of your Husband. My thoughts are with your right now. I do hope that the new chair for your art studio continues to be comfortable for you and your paintings continue. Thank you for the wonderful feedback you have given today and also the 5*rating too. Please feel free to recommend us in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Office chair delivered with 4 screws missing. Unable to fix the seat to the bottom section.”

Helpful Report

Posted 4 years ago

Good Morning Kay, I am sorry to read you have not been able to assemble the chair due to missing fixings. Having been in touch with the support team just now they have informed me that the screws are attached underneath the seat. You just need to unscrew them a little to take them out and then use them to attach the part. They have stated if you do have any problems then please do email them at support@lakeland-furniture.co.uk where they will be happy tp help. Kind regards sam

Posted 4 years ago

“Good quality chair and speedy service. Definitely use again.”

Helpful Report

Posted 4 years ago

Good Evening Andrew, Thank you for the feedback and rating you have given after receiving your new chair. I am pleased you have found the chair to be good quality and also it was delivered swiftly. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Bought a good looking office chair. Turns out it's also good quality. Only problem is the poor packaging, which meant the chair was damaged when it arrived.”

Helpful Report

Posted 4 years ago

Good Evening Gary, I am sorry to read that poor packaging meant that the chair arrived damaged and I sincerely apologise regarding this. Please do email the support team direct at support@lakeland-furniture.co.uk where someone will be happy to help. Please also include an image too of the damage. If you are then fully satisfied and would like post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Fast efficient delivery of my order. Really pleased with my purchase. I ordered the DSR dining chair in clear to use as an office chair to go with a glass desk. I needed the seat to be low and it fits perfectly.”

Helpful Report

Posted 4 years ago

Good Evening, I am pleased to read you are happy with your new DSR clear dining chair and fits in perfect with your glass desk. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“I ordered my item during lockdown , I received it in good time ,and delivery was good”

Helpful Report

Posted 4 years ago

Good Evening Connie, Thank you for the feedback and 5*rating you have given after receiving your new product. I am pleased to read it arrived in good time and the delivery was good also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Great product, great value and great delivery service. Perfect!”

Helpful Report

Posted 4 years ago

Good Evening Gillian, I am pleased to read you are very happy with your new product and you found it to be a great product, great value, and great delivery too. Thank you for the amazing feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Excellent bar stools well made easy to put together and very good quality. They look great at our breakfast bar.”

Helpful Report

Posted 4 years ago

Good Evening Joanne, Thank you for the amazing feedback and 5*rating you have given after receiving your new bar stools. I am pleased they look great at your breakfast bar. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Good range, good service, and good quality at the price.”

Helpful Report

Posted 4 years ago

Good Evening, I am pleased you are happy with your new product and you have found it to be good quality at the price paid. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Arrived quickly and I’m perfect condition. Easy to assemble and looks great”

Helpful Report

Posted 4 years ago

Good Evening Simon, I am pleased to read you are very happy with your order and it arrived quickly and in perfect condition. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Great service quick delivery. I”

Helpful Report

Posted 4 years ago

Good evening, Thank you for the great feedback and rating you have given after receiving your product. I am pleased you received great service with a swift delivery time also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Lovely computer chair arrived the very next day took me 5 mins to put together. Very comfortable it helps me as I have bad knees. It has completed my home office.”

Helpful Report

Posted 4 years ago

Good Evening Stephanie, I am pleased to read you are happy with your new computer chair and it arrived swiftly and comfortable for you. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Great product they look amazing in our new house”

Helpful Report

Posted 4 years ago

Good Evening Laura, Thank you for the great feedback and rating you have given after receiving your new product. I am pleased you have found them to look amazing in your new home. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Excellent communication around product availability and delivery. Product was delivered very quickly and was of brilliant quality. Will look to order from Lakeland again”

Helpful Report

Posted 4 years ago

Good Evening Andrew, I am pleased to read you are happy with your new product and you have found it to be an excellent product. Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Purchased for a new house. Completion of the house has been delayed due to Covid-19 lockdown. The stools are still packed awaiting assembly but they fit nicely in the cardboard box.”

Helpful Report

Posted 4 years ago

Good Evening Brian, Thank you for the feedback you have given regarding your order. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools once you have moved homes onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

Lakeland Furniture is rated 4.6 based on 2,865 reviews