Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.63

4.6 Rating 2,885 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 19th March 2025

1596

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven’t put my chairs out yet looked at them in box the grey colour is gorgeous just what l wanted”

Helpful Report

Posted 8 months ago

Good Morning Susan, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you have found the colour to be gorgeous. Please feel free to recommend us to friends and family in the future once assembled and if you would like to post a picture of your new furniture in situ onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 8 months ago

“It was exactly what I wanted”

Helpful Report

Posted 9 months ago

Good Morning Chris, Thank you for the feedback and the 5*rating you have given after receiving your order. I am pleased it was exactly what you had wanted! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture in situ onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 8 months ago

“Very good quality”

Helpful Report

Posted 9 months ago

Good Morning Donna, Thank you for taking the time to leave feedback and a 5*rating you have given after receiving your order. I am pleases you have found the product to be very good quality! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture in situ onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 9 months ago

“The Order process was very easy, delivery quick and the quality of our bar stools is excellent.”

Helpful Report

Posted 9 months ago

Good Morning Yvonne, Thank you for the feedback and 5*rating after receiving your order. I am pleased you found ordering to be an easy process, delivery quick and the quality of the bar stools to be excellent. Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture in situ onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 9 months ago

“Love the garden furniture we purchased, delivery quick, delivery driver courteous n kind, receptionist very efficient and helpful, excellent response to a query we had.”

Helpful Report

Posted 9 months ago

Good Morning Lynn, Thank you again for the 5*ratings you have given after receiving your order. I am pleased you love the garden set and the overall experience of ordering from us to delivery. Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture in situ onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 9 months ago

“Ordered three new stools look lovely in my new kitchen. There was a missing part which they despatched immediately. Will definitely use them again”

Helpful Report

Posted 10 months ago

Good Morning Renu, Thank you for taking the time to leave a 5*rating after receiving your order of new bar stools. I am sorry you found there to be a missing part but I am pleased the team rectified this swiftly for you and your new stools look lovely in your new kitchen! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture in situ onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 10 months ago

“Good prices good quality and efficient”

Helpful Report

Posted 10 months ago

Good Morning Sarah, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased you have found the items to be good prices, good quality and efficient too! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture in situ onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 10 months ago

“Excellent quality ! Very easy to assemble and extremely happy with the stylish and sturdy bar stools ! Will happily purchase from these again”

Helpful Report

Posted 10 months ago

Good Morning Katie, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased you found the items easy to assemble, excellent quality, and you are extremely happy with the stylish sturdy bar stools. Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture in situ onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 10 months ago

“Bought 6 Portman Burnt Orange Velvet Swivel Bar Stools for a kitchen refurb. Quality is good, comfort is excellent and I like the fact that they are quite light to move around and when gassed down to their lowest setting they sit under our kitchen island. Also great value as we got 10% off as a first order from the website. Customer service is spot on, a human who works for Lakeland answers the phone and is knowledable and helpful. Our delivery contained a couple of dented base units which were replaced by the next day with no quibbles or returns needed. Very happy customer!”

Helpful Report

Posted 10 months ago

Good Afternoon Joel, Thank you for the wonderful feedback and 5*rating you have given after receiving the Portman Bar Stools. I am pleased the team helped rectify an issue with the bases swiftly and you are now fully satisfied and found them to be good quality and comfortable too! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture in situ onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 10 months ago

“Easy to put together, comfortable and look great in the kitchen”

Helpful Report

Posted 10 months ago

Good Morning Leigh, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased you have found the product easy to assemble, comfortable and they look great in your kitchen. Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture in situ onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 10 months ago

“Fast delivery and nice quality”

Helpful Report

Posted 10 months ago

Good Morning, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased received a fast delivery and you have found the product to be nice quality too! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture in situ onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 10 months ago

“Arrived quickly, product was as discribed fit perfect with original chairs.”

Helpful Report

Posted 10 months ago

Good Morning, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased it arrived quickly, the product was as described and they fit perfectly with your original chairs. Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture in situ onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 10 months ago

“Lovely furniture and staff”

Helpful Report

Posted 10 months ago

Good Morning Natalie, Thank you for the great feedback and 5*rating you have given after receiving your order. I am pleased you have found the furniture and staff too to be lovely! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture in situ onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 10 months ago

“Swift delivery, easy to construct, exactly want we wanted”

Helpful Report

Posted 10 months ago

Good Morning, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased it arrived swiftly, easy to assemble and are exactly what you wanted! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture in situ onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 10 months ago

“I want to return because it doesn't fit my garden table could you arrange it to be collected ASAP please”

Helpful Report

Posted 10 months ago

Good Morning Laura, Thank you for the feedback. Looking into this with the support team they did reply to your email on the 16th May at 8.55am with all the return details. If you are still having trouble can you please get in touch with them at support@lakeland-furniture.co.uk where the team will be happy to help. Kind regards Sam

Posted 10 months ago

“I bought a velvet swivel desk chair for my hobby room. The chair arrived quickly and well packaged. Very easy to assemble, looks great. Delighted with my purchase. Thank you Lakeland Furniture!”

Helpful Report

Posted 10 months ago

Good Morning Joanne, Thank you for taking the time to leave feedback and a 5*rating after receiving your order. I am pleased the chair arrived quickly, was easy to assemble and you are delighted with the product! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture in situ onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 10 months ago

“Have just received my bar stools and the quality is excellent, delivery great and customer services is top notch.”

Helpful Report

Posted 11 months ago

Good Morning Hendrik, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you have found the bar stools to be excellent quality, delivery great and the customer service to be top notch. Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture in situ onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 11 months ago

“Chair quickly delivered and good quality for price”

Helpful Report

Posted 11 months ago

Good Morning, Thank you for taking the time to leave a 5*review and feedback after receiving your order. I am pleased the chairs arrived quickly and you have found them to be good quality for the price! Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 11 months ago

“I can't write a review on the product, as it is a surprise present for my friend. They look amazing, and I love the colour, but they are still wrapped up for him to open in June. I must say the delivery service was excellent! I can't believe how quick it was and I hope he likes the bar stools as much as I do. Many thanks to all concerned”

Helpful Report

Posted 11 months ago

Good Morning Pamela, Thank you for taking the time to leave feedback and a 5*rating after receiving the order of the bar stools for your friend. I am pleased you received excellent service and we hope also that he likes them as much as you do. If there are any problems then please do let the support team know. The email address is support@lakeland-furniture.co.uk Kind regards Sam

Posted 11 months ago

“Nice products at a reasonable price”

Helpful Report

Posted 11 months ago

Good Morning Andrew, Thank you for the 5*feedback and review after receiving your order. I am pleased you have found them to be nice products at a reasonable price. Please feel free to recommend us to friends and family in the future and if you would like to post a picture of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 11 months ago

Lakeland Furniture is rated 4.6 based on 2,885 reviews