Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.62

4.6 Rating 2,865 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 13th January 2025

Laura

Lakeland Furniture 5 star review on 17th December 2024

Ewa

Lakeland Furniture 5 star review on 17th September 2024

Anonymous

1593

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely bar stools, very comfortable and very stylish”

Lakeland Furniture 5 star review on 22nd November 2022

Helpful Report

Posted 2 years ago

Good Afternoon Thomas, Thank you again for taking the time to leave a review and ratings after receiving the Portman Bar Stools. I am pleased you have found them to be lovely stylish and comfortable stools! Thank you also for sharing the wonderful images here with us and for doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order. Kind regards Sam

Posted 2 years ago

“Good quality chair, packing could be better”

Lakeland Furniture 4 star review on 22nd November 2022

Helpful Report

Posted 2 years ago

Good Morning Debbie, Thank you for taking the time to leave a review and ratings also after receiving the Lule Chair. I am pleased you found the chair to be good quality and I will be sure to pass on your thoughts on the packaging to the relevant department. Thank you also for sharing the image here with us and for doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“We purchased bar stools and were pleasantly surprised by the excellent quality Purchased primarily for price but got a quality product My first but not last purchase”

Helpful Report

Posted 2 years ago

Good Morning John, Thank you for the great feedback and ratings you have given after receiving your order. I am pleased you found the stools to be excellent quality! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“I absolute love my Lakeland Cali Barstools which I chose in black. I recently bought a buy to let property and the kitchen came counter too/ seating area with no seating. My boyfriend was searching the web for barstools that not only looked comfortable and stylish but were affordable too. These stools tucked all those boxes and more. The order was sent out promptly with a reliable courier service and the chairs arrived quickly and were well packaged to ensure they didn’t get damaged in transit. The chairs were easy to assemble and in no time at all our plain kitchen became stylish and more homely. A perfect combination to get our future tenants signing on the dotted line!”

Lakeland Furniture 5 star review on 18th November 2022

Helpful Report

Posted 2 years ago

Good Morning Giney, Thank you for taking the time to leave a 5*review after receiving the Cali Bar Stools and the wonderful image also. I am pleased you have found them easy to assemble and they have made your once plain kitchen become more stylish and homely. For sharing the image here with us I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Absolutely over the moon with our purchase”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you are absolutely over the moon with your purchase! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Great products and service.”

Helpful Report

Posted 2 years ago

Good Morning Sonia, Thank you again for the feedback you have given after receiving your order. I am pleased you received great service and the product was great too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“We purchased 3 beautiful gel stools last week. They really were beautiful. Unfortunately they are no good for my husband nor, I think, for anyone taller than myself. The footrest is positioned on the riser so the gap between the seat and the footrest remains the same however high or low the seat is. This means my husband either keeps the seat low and his feet on the floor or alternatively, has his knees up near his chest. Not the most comfortable way to sit. Your site and your delivery are brilliant”

Helpful Report

Posted 2 years ago

“Great service & quick & efficient delivery! Thankyou!”

Helpful Report

Posted 2 years ago

Good Morning Grace, Thank you for taking the time to leave a review after receiving your order. I am pleased you received great service, quick and efficient delivery too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Beautiful chair and very fast delivery! Just one thing not the most comfortable chair if you Have hours of work on it. But I have to say it looks amazing and work for us.”

Lakeland Furniture 4 star review on 9th November 2022

Helpful Report

Posted 2 years ago

Good Afternoon Adriani, Thank you for taking the time to leave a review and ratings after receiving the Opus Office Chair, it looks amazing in your home! I am pleased you have found the chair to be beautiful and work for you. Thank you for sharing the wonderful image here with us and for doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Very quick service + easy to assemble”

Helpful Report

Posted 2 years ago

Good Morning Brian, Thank you again for the 5*rating you have given after receiving the bar stool. I am pleased it was delivered swiftly and easy to assemble. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Great item, looks much higher quality than what was expected for the good price. Ordered in the afternoon and arrived next day. Fantastic service and thank you.”

Helpful Report

Posted 2 years ago

Good Morning Martyn, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased your order arrived promptly and the items look great and a much higher quality than you was expecting. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Product exactly as described. Very easy to assemble. Not happy about delivery. The two boxes were left in an unsecured outer foyer. No alert that they had been delivered apart from an email informing me that they would be delivered between certain hours. I live in a first floor apartment ,aged 89. Had to wait until a family member called to carry them into the flat.”

Helpful Report

Posted 2 years ago

Good Morning Victor, Thank you for the feedback and rating you have given after receiving your order. I am sorry to read that the delivery was not satisfactory and they left the boxes in the foyer for family members to move, but I am pleased you found the items exactly as described and easy to assemble too. If you do have any problems then please do not hesitate to contact the team at support@lakeland-furniture.co.uk where a member of the team will be happy to help. Kind regards Sam

Posted 2 years ago

“Stylish, very well made, affordable and delivered within 2 days.”

Helpful Report

Posted 2 years ago

Good Morning Stella, Thank you for taking the time to leave a review and a 5*rating you have given after receiving your order. I am pleased you have found it to look stylish, is well made and affordable! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Great service”

Helpful Report

Posted 2 years ago

Good Afternoon Barbara, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you received great service. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Lovely bar stools and quick delivery”

Helpful Report

Posted 2 years ago

Good Morning Sharon, Thank you for taking the time to leave a review and 5*rating after receiving your Bar Stools. I am pleased you have found them to be lovely stools and a quick delivery! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“The stools were exactly as described”

Helpful Report

Posted 2 years ago

Good Morning Carla, Thank you again for taking the time to leave a review and 5*ratings after receiving the Flo Bar Stools. I am pleased you have found them to be exactly as described. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Quick and prompt delivery. Great service.”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for taking the time to leave a review and rating after receiving your order. I am pleased your order arrived swiftly and you received great service. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Hi! I would like to say thank you for the prompt response on customer service email. I ordered 4 chairs, received only 2 but they said the other box its on its way. Still waiting and hopefully all goes well.”

Helpful Report

Posted 2 years ago

Good Morning Corina, Thank you for the feedback you have given after receiving your order. I am sorry to read that only one box had been delivered. Looking into this the team have asked for you to email them again stating the box has still not been delivered and they will likely do a stop and return and get it resent again for you. I hope this information helps. The email address is support@lakeland-furniture.co.uk Kind regards Sam

Posted 2 years ago

“Nice chair, pretty and easy to assemble. Arrived promptly.”

Helpful Report

Posted 2 years ago

Good Morning Donna, Thank you for taking the time to leave a review after receiving your order. I am pleased the chair arrived promptly, was easy to assemble and you found it to be a nice pretty item. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Lovely bar stools. Very easy to assemble and comfortable too. Got many complits on how they look.”

Lakeland Furniture 5 star review on 31st October 2022

Helpful Report

Posted 2 years ago

Good Afternoon Nabeela, Thank you again for the wonderful feedback and ratings you have given after receiving the Horizon Bar Stools. I am pleased you have found them to be lovely bar stool with plenty of compliments too! Kind regards Sam

Posted 2 years ago

Lakeland Furniture is rated 4.6 based on 2,865 reviews