Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.62

4.6 Rating 2,865 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 13th January 2025

Laura

Lakeland Furniture 5 star review on 17th December 2024

Ewa

Lakeland Furniture 5 star review on 17th September 2024

Anonymous

1593

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased 2 x bar stools, they are a little light in weight but look fantastic. The adjustable heights work well and the seats look of far higher quality than the price deserves. Easy to put together and quick delivery will definately use again.”

Lakeland Furniture 4 star review on 9th January 2023

Helpful Report

Posted 2 years ago

Good Afternoon Nikki, Thank you for the feedback and ratings you have given after receiving the Horizon Bar Stools. I am pleased you have found them to look far higher quality than prices and they look fantastic in your home. Thank you also for sharing the wonderful image and for sharing this I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Lovely bar stools! Quick customer service.”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for taking the time to leave a 5*rating after receiving the bar stools. I am pleased you received quick customer service and you have found the stools to be lovely! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Order came really quickly and was great value looking forward to using the parasol in the summer for our new granddaughter”

Helpful Report

Posted 2 years ago

Good Morning Mark, Thank you for the great feedback and rating you have given after receiving your order. I am pleased the parasol arrived swiftly and was great value too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product when the weather gets slightly better in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Ordered bar stools. Stools are really nice but the wrong bases were delivered. They are just as nice as the ones that we ordered so we are happy to keep them.”

Helpful Report

Posted 2 years ago

Good Morning Sophia, Thank you for the feedback and rating you have given after receiving the bar stools but I am sorry you have the wrong base units. I see you are still happy with those but if you would like to speak to the team regarding this then please do not hesitate to contact the them at support@lakeland-furniture.co.uk along with an image of the bases and they will be happy to look into this. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Can't fault any aspect of this supply.”

Helpful Report

Posted 2 years ago

Good Morning David, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you can't fault any aspect of your order. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Fine pieces of furniture at reasonable price. What a fantastic find.”

Helpful Report

Posted 2 years ago

Good Afternoon Fiona, Thank you for taking the time to leave a 5* review after receiving your order. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Ordered a new base for one of my bar stools. The product was as described, easy to assemble and delivery was very fast bearing in mind it was Christmas week and all the postal strike. Would definitely use again. Thank you”

Lakeland Furniture 5 star review on 1st January 2023

Helpful Report

Posted 2 years ago

Good Afternoon Annette, Thank you for the amazing feedback and 5* rating you have given after receiving the bar stool base unit. I am pleased it arrived swiftly during the holidays and was easy to assemble too! If you have any problems in the future then please do not hesitate to let the team know. Kind regards Sam

Posted 2 years ago

“Very comfy and looks great! I’ve ordered another one!”

Lakeland Furniture 5 star review on 27th December 2022

Helpful Report

Posted 2 years ago

Good Morning Helen, Thank you for taking the time to leave a 5*rating and a great review after receiving the Flo Bar stool. I am pleased you have found it to be comfortable and looks great too! Thank you for sharing the image here with us and for doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Excellent delivery time, only let down by DPD delivering to wrong address”

Helpful Report

Posted 2 years ago

Good Morning Paul, Thank you for taking the time to leave a review and also a 5*rating too after receiving your order. I am sorry to read that the delivery by DPD was not satisfactory after they delivered to the wrong address but I am pleased you are satisfied with the product once it was located. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Excellent buying experience and easy to use website. Package arrived within 48 hours and the result is great. Would definitely use again.”

Helpful Report

Posted 2 years ago

Good Morning Michael, Thank you for the wonderful feedback and 5*rating you have given after receiving your order. I am pleased you have found the buying experience to be excellent, delivery was quick and you would definitely use Lakeland Furniture again. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Great quality affordable bar stools - actually, they delivered the wrong colour but immediately dispatched the correct one so I had it the next day, so great service too.”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for the feedback and 5*rating you have given after receiving your order. I am sorry to read that the wrong colour was originally sent to you but I am pleased the team organised the correct colour swiftly and you are now fully satisfied with your purchase. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Great bar stools, prompt delivery, well packaged. Happy customer!😃”

Helpful Report

Posted 2 years ago

Good Morning Mark, Thank you for taking the time to leave a 5*review after receiving the bar stools. I am pleased you have found them to be great bar stools! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Customer service is second to none! I mixed up my order but it was fixed quickly and delivery in two parts was speedy.”

Helpful Report

Posted 2 years ago

Good Morning Annys, Thank you for the wonderful feedback you have given after receiving your order. I am pleased the team were happy to help resolve your order issue and I will be sure to pass on your message to them. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Quality chair and very easy to assemble.”

Helpful Report

Posted 2 years ago

Good Morning Sarah, Thank you for taking the time to leave a 5*review after receiving your order. I am pleased you have found the chair to be quality and very easy to assemble. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“I placed an order for 2 Howden Conference office chairs on Friday 25th November and opted for the free standard delivery provided. The chairs arrived the following day - a Saturday. So exemplary customer service. I had been looking for a pair of cantilever Carver Dining Chairs with Chrome Frames for a very very long time when I saw these - and they are perfect. Comfortable, well constructed, arms fit under the table, look great to my eyes - well done”

Lakeland Furniture 5 star review on 30th November 2022

Helpful Report

Posted 2 years ago

Good Morning Tim, Thank you for taking the time to leave a wonderful review and a 5*rating after receiving the Howden office chairs. I totally agree with you that the chairs look perfect in your home! I am also pleased that you have found them to be comfortable. For sharing the wonderful image here I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Furniture looks as per the photos. Just a shame one Bar Stool had an issue if a screw hole not properly drilled and stool will have to be returned for a replacement.”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for taking the time to leave a review after receiving the bar stools. I am sorry to read there was a problem with the screw holes not being properly drilled and I do apologise regarding this. Having spoken with the team they have informed me that they have sent a replacement out. If you do have any further problems then please do not hesitate to contact the team at support@lakeland-furniture.co.uk where the team will be happy to help. Kind regards Sam

Posted 2 years ago

“have not kept the barstool the colour was too darker than it looked on the picture.i am not happy with having to pay to send them back .”

Helpful Report

Posted 2 years ago

“Very impressed not only with the quality of the item but also the delivery as was a present for sons birthday -never used this site before but will again thank you”

Helpful Report

Posted 2 years ago

Good Morning Barbara, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you are really impressed with the quality of the item but also the delivery too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Great website & great products, have used this company many times for various furniture items. Good quality & super speedy delivery. Highly recommend.”

Helpful Report

Posted 2 years ago

Good Morning Caroline, Thank you for taking the time to leave a 5*review after receiving your order. I am pleased you found the product to be good quality! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“We purchased through Lakeland because the range and variety of products was better than most competitors. We also thought that Lakeland were very competitively priced. One tiny plastic collar was cracked on delivery. The speed of support in replacement was superb.”

Helpful Report

Posted 2 years ago

Good Morning Adrian, Thank you again for taking the time to leave a review and 5*ratings after receiving the Cuban Bar Stools. I am pleased that the team organised a replacement collar that had arrived broken swiftly and you are very happy with the stools. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

Lakeland Furniture is rated 4.6 based on 2,865 reviews