Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.62

4.6 Rating 2,867 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,867 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 13th January 2025

Laura

Lakeland Furniture 5 star review on 17th December 2024

Ewa

Lakeland Furniture 5 star review on 17th September 2024

Anonymous

1593

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality product, great quality service and quick delivery. 10/10 - would definitely recommend!”

Helpful Report

Posted 4 years ago

Good Morning, Thank you for the amazing feedback and 5*rating you have given after receiving your new product. I am pleased you found the item to be a great quality product, great quality service and quick delivery too. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Great item, fast delivery, easy to put together”

Helpful Report

Posted 4 years ago

Good Morning Gregory, I am pleased you are happy with your new product and you have found it to be a great item with fast delivery too. Thank you for the amazing feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Excellent product, super fast delivery, many thanks”

Helpful Report

Posted 4 years ago

Good Morning Craig, I am pleased to see you are happy with your new product and I want to Thank you for the great review and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Been looking for a new dressing table for ages but they’re all so overpriced everywhere else I’d looked. Finally came across a chair on here. So reasonably priced and amazing quality. Arrived within a couple days I love it”

Helpful Report

Posted 4 years ago

Good Morning Shannon, I am pleased you are happy with your new chair and you found it to be reasonably priced and amazing quality. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“After being let down by another well known online retailer, I was massively impressed by the service I received from Lakeland. Order midday on Thursday, acknowledgement sent through straight away and my chair was received as promised early the following day. Service top notch and product was superb also”

Helpful Report

Posted 4 years ago

Good Afternoon Mark, I am very pleased to read you are happy with your new product and I would like to Thank you for the great feedback and rating you have given. I am pleased you have found the service to be top notch and the product superb too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Love my new kitchen counter stools! Couldn’t beat the price! Ordered 4 but think I’m going to order 2 more. Delivery was fast. Assembly wasn’t as straight forward as it should have been but we figured out a way around it in the end.”

Helpful Report

Posted 4 years ago

Good Afternoon Victoria, I am pleased to read you love your new kitchen counter stools and I would like to Thank you for the amazing feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Info on website helpful and accurate. Item arrived on time using trackable courier. Item easy to assemble . Undamaged. Good quality piece. All boxes ticked.”

Helpful Report

Posted 4 years ago

Good Afternoon Gerard, Thank you for the feedback and 5*rating you have given after receiving your new product. I am pleased you found it to be a good quality piece of furniture. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“No hassle purchase with very prompt delivery. Excellent service.”

Helpful Report

Posted 4 years ago

Good Morning Kelly, Thank you for the great feedback and 5*rating you have given after receiving your new order. I am pleased it was a no hassle purchase with a prompt delivery too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Love it made well very good choice and colours. Love the fact you think of everything! I was looking for a bar stall for my kitchen which is small , you came up with furniture for small kitchens so I’m very happy.”

Helpful Report

Posted 4 years ago

Good Morning, I am pleased you are happy with your new product and I would like to Thank you for the amazing feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Quality products at exceptionally good prices and standard delivery service very quick”

Helpful Report

Posted 4 years ago

Good Morning Andrea, Thank you for the amazing feedback and 5*rating you have given after receiving your new product. I am pleased you found quality products at exceptionally good prices. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Superb bar stool - exactly what I was looking for, a height-adjustable seat with back support. Very easy to assemble, feels nice and solid, looks great and comfortable enough for working from home. Very pleased.”

Helpful Report

Posted 4 years ago

Good Morning, I am pleased you are very happy with your new bar stool and you found it to be just what you are looking for and looks great too. Thank you for the perfect feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Despite sending me the wrong colour chair initially, the way they handled the problem and resolved the issue was first class. Highly recommend. And the chair is great value for money.”

Helpful Report

Posted 4 years ago

Good Morning Alistair, I am sorry to read you received the wrong colour first but I am pleased that someone from the support team organised a replacement swiftly for you and you are now happy with your order. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Amazing service, delivered within 2 days of order and at no delivery cost !!! Product quality is fantastic, very modern and just what I was looking for, just wish Lakeland furniture sold more types of furniture as I would buy for sure”

Helpful Report

Posted 4 years ago

Good Morning David, Thank you for the amazing feedback and 5*rating you have given after receiving your new product. I am pleased you found the product to be very modern, quality fantastic and just what you was looking for. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Fast delivery (we did pay for next day but thought it might take longer due to covid19). Chair is great, not the best quality stitching but good for now.”

Helpful Report

Posted 4 years ago

Good Morning Matilda, Please do not hesitate to contact our support team if you are unhappy about the stitching and someone will be happy to help you further,please also include an image of the stitching. The email address is support@lakeland-furniture.co.uk If you are then fully satisfied and would like to post an image of your new chair onto our Facebook Pagehttps://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Arrived very quickly .. lovely stools very pleased!”

Helpful Report

Posted 4 years ago

Good Morning, Thank you for the wonderful feedback and 5*rating you have given after receiving your new bar stools. I am pleased you found them to be Lovely. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“The grey Cuba office chair is so perfect I ordered a second one. Excellent service during this difficult period and I appreciated the careful delivery by DPD. Thank you all”

Helpful Report

Posted 4 years ago

Good Morning, I am pleased you are happy with your new Cuba Office Chair and you found the service to be excellent too. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Responded swiftly and efficiently. Took delivery when they said it would arrive, great service in this difficult time”

Helpful Report

Posted 4 years ago

Good Morning Matt, Thank you for the feedback and 5*rating you have given after receiving your new product. I am pleased you found the service to be great in this current situation. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Prompt delivery. Good quality item.”

Helpful Report

Posted 4 years ago

Good Morning, I am pleased you are happy with your new product and it was delivered promptly and you found it to be a good quality item. Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Arrived quickly and the product was high quality and as advertised. Had a minor issue (as I assembled it incorrectly) which was resolved quickly. Top marks!”

Helpful Report

Posted 4 years ago

Good Morning, I am pleased to read you are very happy with your new product and you have found it to be high quality and as advertised. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Never bought Lakeland furniture before, so perhaps a gamble, but was absolutely delighted with my purchase of 3 kitchen faux leather stools. Very good value, easy to assemble, and considering today’s climate with COVID19, they arrived promptly within a 2/3 days.”

Helpful Report

Posted 4 years ago

Good Morning Rachel, I am pleased you are very happy with your first order from ourselves and I would like to thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

Lakeland Furniture is rated 4.6 based on 2,867 reviews