Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.63

4.6 Rating 2,885 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 19th March 2025

1596

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would have liked to have received my stools before being asked to write a review, that would be nice!”

Helpful Report

Posted 6 years ago

Good Morning Andrew, I am sorry to read that you had still not received your bar stools when we asked for a review. Looking into this I do know that someone from our Support Team has now done a resend for you and hopefully you should receive the products very soon. Please do not hesitate to contact us if you do have any further queries. Sincere apologies again. Kind regards Sam

Posted 6 years ago

“Would not use again as delivery by Yodel is nothing short of a joke. The product has still not arrived after waining in for three days.”

Helpful Report

Posted 6 years ago

Good Morning Jeffrey, I am sorry to read the problems you have faced when waiting for the delivery of the product. Having looked into this further I have been informed we have issued you with a full refund. If you do require anything further then please do not hesitate to contact us. Sincere apologies again. Kind regards Sam

Posted 6 years ago

“Ordered 2 x dinning chairs, paid for 48hrs delivery. It's over 8 days and I still have not received my order No communication or phone call Not even sure what has happened”

Helpful Report

Posted 6 years ago

Good Morning, I am sorry that you still have not received your order. Looking into this I have been informed that parcel force attempted delivery on the 1st and 2nd October and they have now got your order at the depot waiting for you to contact them to organise a delivery. They are meant to push a card through the door so I do apologise if they did not do this. The number for you to ring is 03448004466 and your tracking number to quote is PBUE2799827001. I do hope this information helps you but if you do have further problems then please do contact our support team at support@lakeland-furniture.co.uk where they will be happy to help. Kind regards Sam

Posted 6 years ago

“Was delivered on time but the item was missing screws to attach the arms, so until they send these I have an armless chair!”

Helpful Report

Posted 6 years ago

Good Morning Ben, I am so sorry to see you where missing parts of your order upon delivery! I can see these where sent out to you 23.07.18, can you confirm you have now received these? Please let me know and we can look into this further for you. Kind Regards, Shannon.

Posted 6 years ago

“Currier does not contact or advise when delivery is going to be .Try to rearrange delivery & get through to a abroad call centre who can’t do any thing .We only need prearranged delivery ?.”

Helpful Report

Posted 6 years ago

Good Afternoon, I am sorry to read the problems you are facing with the delivery of your order. Would it be possible for you to email our support team along with your order number and delivery post code to support@lakeland-furniture.co.uk where someone will be happy to help you further. Sorry for the inconvenience this has caused you. Kind regards Sam

Posted 6 years ago

“How can I leave a review, if I have not receivedmy item, which I ordered 10 days ago”

Helpful Report

Posted 7 years ago

Good Afternoon Mary, I do apologise that you have been asked to leave a review before receiving your product. Would it be possible for you to email our support team at support@lakeland-furniture.co.uk regarding your order and they will be able to help you further and also look into why you have not yet received your item. Sincere apologies again. Kind regards Sam

Posted 7 years ago

“I bought 2 bar stools and each legs was damaged, scratches and dents out the legs. Very disappointed in this.”

Helpful Report

Posted 7 years ago

Good Morning Cameron, I am sorry to read how disappointed you were when you received the product. If you have not already done so would it be possible for you to email our damage team at support@lakeland-furniture.co.uk where someone will be happy to help you further. Sincere apologies again for the inconvenience this has caused you. Kind regards Sam

Posted 7 years ago

Lakeland Furniture is rated 4.6 based on 2,885 reviews