Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.62

4.6 Rating 2,865 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 13th January 2025

Laura

Lakeland Furniture 5 star review on 17th December 2024

Ewa

Lakeland Furniture 5 star review on 17th September 2024

Anonymous

1593

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought two office chairs which were reasonably priced. They were delivered very quickly and are really good quality, comfy and look great!”

Helpful Report

Posted 2 years ago

Hi, Thank you so much for your 5* review. If there is anything we can help you with in the future please do let us know. Kind Regards. Shannon

Posted 2 years ago

“Very pleased with our new parasol: quick delivery and easy to put up; good quality product. Would happily recommend and would buy again from Lakeland furniture.”

Lakeland Furniture 5 star review on 14th August 2022

Helpful Report

Posted 2 years ago

Hi, Thank you so much for your 5* review. If there is anything we can help you with in the future please do let us know. Kind Regards. Shannon

Posted 2 years ago

“Very pleased with my recent purchase of dining room chairs really comfy and not too expensive either..deliveryvwas fast and efficient. What more can you ask for👏”

Helpful Report

Posted 2 years ago

Hi , Thank you so much for your 5* review. If there is anything we can help you with in the future please do let us know. Kind Regards. Shannon

Posted 2 years ago

“OK........... So far!”

Helpful Report

Posted 2 years ago

“Great service! Parasol arrived before expected date. We weren't in to take delivery but was delivered next day and left in the place I requested.”

Helpful Report

Posted 2 years ago

Good Morning Karen, Thank you for taking the time to leave a 5*rating after receiving your new parasol. I am pleased you received great service and the parasol was delivered promptly. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Very prompt service. Furniture as described. Good value for money”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave a review and ratings after receiving your order. I am pleased you received prompt service, the furniture was as described and was good value for money too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“The garden parasol looks great and arrived so quickly. Very happy.”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for the feedback and rating you have given after receiving the parasol. I am pleased you have found the product to look great. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Order a parasol, which was delivered in 3 days. Does the job as required. Very pleased with the services of Lakeland, would recommend”

Helpful Report

Posted 2 years ago

Good Morning John, Thank you for the great feedback and 5*review after receiving the parasol. I am pleased the parasol does the job as required and you are happy with the service you received. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Great customer service. Shame the product wasn't as advertised. Friendly team though”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for the feedback you have given today. I am sorry you have found the item to not be as advertised but I am pleased you received great customer service from the team. Looking into this I do know the team is expecting you today and from there you will receive a full refund. Kind regards Sam

Posted 2 years ago

“Exactly as described, seems good quality for the price, fast delivery”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for taking the time to leave a review and 5*rating also after receiving your order. I am pleased it is exactly as described and seems good quality for the price! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Furniture fine but impossible to contact”

Helpful Report

Posted 2 years ago

Good Morning Ann, I am sorry to read that you have been unable to contact the team, we have had some problems with the contact us page on the website but we are hoping this has now been resolved. If you would like to email the support team with any questions or queries then please do so by emailing them directly at support@lakeland-furniture.co.uk and they will get back to you. This is usually within the hour in the working week. I hope this information helps you. Kind regards Sam

Posted 2 years ago

“Good quality, offers plenty of shade. Easy to erect. Kept informed of delivery which was also quick. Great service. Very professional.”

Helpful Report

Posted 2 years ago

Good Morning Christine, Thank you for taking the time to leave a review and 5*rating after receiving the parasol. I am pleased you have found it to be good quality and offers plenty of shade. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“My garden parasol is absolutely great it protects everyone in garden , it is easy to put up and not too heavy to assemble”

Helpful Report

Posted 2 years ago

Good Morning Janet, Thank you for taking the time to leave a review and a 5*rating after receiving the garden parasol. I am pleased it was easy to assemble and you have found it to be great in your garden! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Excellent quality garden parasol, value for money and great quality. Arrived only a day after ordering!!!”

Helpful Report

Posted 2 years ago

Thank you again Victor for leaving a 5*rating and great feedback after receiving the parasol. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Great service”

Helpful Report

Posted 2 years ago

Good Afternoon Sean, Thank you for taking the time to leave ratings after receiving your order. I am pleased you are fully satisfied with your order and the service too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Very easy transaction, the website was easy to use, transaction went through without issue - 2 days later my bar stools were here. Fully updated throughout and gave a time the order was due to be delivered. Highly recommended.”

Helpful Report

Posted 2 years ago

Good Morning Mark, Thank you for taking the time to leave a review after receiving your bar stools. I am pleased you have found the website easy to use and the transaction went through without any issues. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“I don't usually write reviews but I wanted to say that Lakeland furniture customer support was fantastic , one part of my order was faulty and I contacted customer support, within 24hours and a very sincere email from them a new part was delivered. I am very happy with my purchase , the Hampton stools are beautiful and comfortable.”

Helpful Report

Posted 2 years ago

Good Afternoon Karen, Thank you so much for taking the time to leave a 5*review after receiving the bar stools. I am pleased you have found the Customer support to be fantastic and the stools to be beautiful and comfortable also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Really love these bar stools! They are light, easy to assemble and look great. :)”

Lakeland Furniture 5 star review on 9th July 2022

Helpful Report

Posted 2 years ago

Good Morning Sophie, Thank you for taking the time to leave a review and also a perfect image of you new bar stools. They look perfect in your home! For sharing the wonderful image here with us I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“The delivery arrived at the stated time and intact. Free delivery is a bonus these days.”

Helpful Report

Posted 2 years ago

Good Afternoon, Thank you for taking the time to leave a review after receiving your order. I am pleased they arrived on time along with a free delivery too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ on our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Comfy, stylish and sturdy breakfast bar stools Had a mark on two of the stools and Lakeland offered a quick replacement within 24hrs!! Fantastic customer service which is one reason I decided to purchase from Lakeland.”

Helpful Report

Posted 2 years ago

Good Morning Angela, Thank you for taking the time to leave a review after receiving the bar stools. I am pleased the team rectified a problem you had with the stools and you are now fully satisfied with your order. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

Lakeland Furniture is rated 4.6 based on 2,865 reviews