Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.62

4.6 Rating 2,865 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 13th January 2025

Laura

Lakeland Furniture 5 star review on 17th December 2024

Ewa

Lakeland Furniture 5 star review on 17th September 2024

Anonymous

1593

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items were nice and clean, unfortunately, my boxes were ripped on delivery and needed to exchange. The exchange process is very good, a shame for a return you have to pay for a courier yourself.”

Helpful Report

Posted 2 years ago

Good Morning Beth, Thank you for the feedback you have given after receiving your order. Having looked into this with the team they have informed me that your new stools will be delivered soon and hopefully you will be fully satisfied with your order. If you do have any problems then please do not hesitate to contact the team at support@lakeland-furniture.co.uk where the team will be happy to help. Kind regards Sam

Posted 2 years ago

“We ordered 2 bar stools and the order was processed really quickly. Through no fault of Lakeland the delivery was ‘lost’ at the courier. Lakeland immediately sorted out a replacement which was delivered in less than 48 hrs. They also helped with our questions on assembly. The customer service team and the sales team are absolutely brilliant.”

Lakeland Furniture 5 star review on 25th October 2022

Helpful Report

Posted 2 years ago

Good Morning Carole, Thank you for the wonderful feedback and rating you have given after receiving your order. I am sorry to read that the bar stools were lost in transit but I am pleased the team worked swiftly to get another 2 sent out and you are fully satisfied with your order. Thank you for sharing the image with us here and for doing so i shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Brilliant replacement bases for my bar stools and at a great price. Thank you Kevin”

Helpful Report

Posted 2 years ago

Good Morning Kevin, Thank you for taking the time to leave a review and a 5*rating after receiving the base units for your bar stools. I am pleased you found them to be brilliant. If you do have any problems then please do not hesitate to contact the team at support@lakeland-furniture.co.uk where a member of the team will be happy to help. Kind regards Sam

Posted 2 years ago

“Second office chair bought from Lakeland furniture as we found the first one excellent value for money they look much more expensive than they actually are.”

Helpful Report

Posted 2 years ago

Good Morning Kevin, Thank you for the amazing feedback and 5*rating you have given after receiving the office chair. I am pleased to read this is your second order from us as you found the first chair to be excellent value for money and they look more expensive than they actually are. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Excellent service and fast delivery .”

Helpful Report

Posted 2 years ago

Good Morning Alison, Thank you for the feedback and 5*rating you have given after receiving your order. I am pleased you received excellent service and it was delivered quickly. Good Morning Paul, Thank you for the feedback and ratings you have given after receiving the Ryder office chair. I am pleased you found it very easy to assemble and it is solidly made. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Super Quality, Solid Furniture and Easy to Assemble. Ronseal Test - Did what it said on the Tin :)”

Helpful Report

Posted 2 years ago

Good Morning Paul, Thank you again for the feedback and ratings you have given after receiving the Ryder office chair. I am pleased you found it very easy to assemble and super quality. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“The bar stools are so comfortable and well padded. They look lush. Easy to assemble too. Beware, fingermarks are easy to see on the faux leather.”

Helpful Report

Posted 2 years ago

Good Afternoon Katja, Thank you for taking the time to leave a review and rating after receiving the bar stools. I am pleased you have found them to look lush and are comfortable too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Pleasure to deal with , very responsive.”

Helpful Report

Posted 2 years ago

Good Afternoon, Thank you for leaving the great feedback and 5*rating after receiving your order. I am pleased you have found the team a pleasure to deal with and very responsive too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Great product, easy to assemble and suits my needs brilliantly Super quick delivery too, many thanks all Rob”

Lakeland Furniture 5 star review on 23rd October 2022

Helpful Report

Posted 2 years ago

Good Morning Robert, Thank you for the amazing feedback and ratings you have given after receiving the Ryder office chair. I am pleased you found it to be a Great product, easy to assemble and suits your needs brilliantly! Thank you also for sharing the great image here with us and for doing so I shall be forwarding you a £10 gift voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Easy website to use. Accurate details. Simple purchasing process. Good delivery, well packaged. Excellent quality of product.”

Helpful Report

Posted 2 years ago

Good Morning David, Thank you again for the feedback you have given and ratings too after receiving the bar stool base unit. I am pleased you have found it to be excellent quality, simple purchasing process along with a good delivery too! If you do have any problems then please do not hesitate to contact the team at support@lakeland-furniture.co.uk where a member of the team will be happy to help. Kind regards Sam

Posted 2 years ago

“Good delivery times, I haven't opened the package yet, as it's a Christmas gift, but everything seems ok!”

Helpful Report

Posted 2 years ago

Good Afternoon Alex, Thank you for the great feedback and rating you have given after receiving your order. We recommend opening the package just to make sure that all the fixings are there and also there is no damage to the item. If you do find any faults then please do email the support team at support@lakeland-furniture.co.uk where the team will be happy to help. Kind regards Sam

Posted 2 years ago

“Great selection of furniture at very competitive prices. Quick delivery.”

Helpful Report

Posted 2 years ago

Good Morning Huzaifa, Thank you for the great feedback and 5*Rating you have given after receiving your order. I am pleased you found us to have a great selection of furniture at competitive prices and your order was delivered quickly. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Absolutely beautiful chairs can highly recommend fantastic quality . Look absolutely stunning .”

Helpful Report

Posted 2 years ago

Good Morning Carla, Thank you for the feedback and rating you have given after receiving your order. I am pleased you have found the chairs to be beautiful, fantastic quality and look absolutely stunning! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Fantastic bar stools, easy to put together, very comfortable and stylish. A great addition to my bar.”

Helpful Report

Posted 2 years ago

Good Morning Mark, Thank you for taking the time to leave a review and 5* rating after receiving your order. I am pleased you have found them to be fantastic bar stools, easy to put together, comfortable and stylish too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“I ordered a bar stool base which arrived quickly and was very well packaged and easy to fit.”

Helpful Report

Posted 2 years ago

Good Morning Adele, Thank you for taking the time to leave a review after receiving the bar stool base unit. I am pleased it arrived quickly, was well packaged and it was easy to assemble. If you do have any problems then please do not hesitate to contact the team at support@lakeland-furniture.co.uk where the team will be happy to help. Kind regards Sam

Posted 2 years ago

“Love the colour and the parasol works a treat!”

Helpful Report

Posted 2 years ago

“Good product, as described and delivered promptly.”

Helpful Report

Posted 2 years ago

Good Morning Jamie, Thank you for the great feedback and 5*rating you have given after receiving your order. I am pleased you have found it to be a good product, as described and delivered promptly too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

“Ordered a replacement bar stool base, arrived next the day. Great quality and did the job. Excellent service. Thanks.”

Helpful Report

Posted 2 years ago

Good Morning Mark, Thank you for the great feedback you have given after receiving the bar stool base unit. I am pleased you have found it to be great quality and did the job. If you have any problems in the future then please do not hesitate to contact the team at support@lakeland-furniture.co.uk where a member of the team will be happy to help. Kind regards Sam

Posted 2 years ago

“Although I haven't put parasol up yet, have unpacked it and it looks good quality and value for money. Thank you! Nicky Carter”

Helpful Report

Posted 2 years ago

“Excellent service”

Helpful Report

Posted 2 years ago

Good Morning Yvonne, I am pleased you received excellent service after receiving your order and I would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 2 years ago

Lakeland Furniture is rated 4.6 based on 2,865 reviews