Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.62

4.6 Rating 2,865 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 13th January 2025

Laura

Lakeland Furniture 5 star review on 17th December 2024

Ewa

Lakeland Furniture 5 star review on 17th September 2024

Anonymous

1593

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good and fast delivery and well designed product item”

Helpful Report

Posted 4 years ago

Good Morning, I am pleased to read you are happy with your new product and I would like to Thank you for the feedback and 5*rating you have given. I am pleased it arrived swiftly and you found the item to be a well designed product. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“The website was very clear and easy to navigate. The ordering process fast and efficient. I received delivery of my order within 24 hours of making the purchase. Absolutely superb service from start to finish.”

Helpful Report

Posted 4 years ago

Good Afternoon Heather, Thank you for the wonderful feedback and 5*rating you have given after receiving your new product. I am pleased you found the website easy to navigate and your order arrived swiftly. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Delighted with the speed of communication and delivery of our beautiful bar stools !”

Lakeland Furniture 5 star review on 4th May 2020

Helpful Report

Posted 4 years ago

Good Afternoon, Thank you for sharing the amazing picture of your new Bar Stools in your home. They really do look beautiful! Thank you also for the wonderful feedback and 5*rating you have given. For sharing the images here I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Excellent product, although a little fiddly to assemble. The diagrams were not that clear either. However, after doing one I only made a few errors on the next two! Once assembled, a really excellent bar stool.”

Helpful Report

Posted 4 years ago

Good Afternoon Charles, Thank you for the feedback you have given and the rating also after receiving your new DSW Bar Stools. I am pleased you found the product to be excellent although a little fiddly on assembly. Thank you also for sharing the great image of the bar stools in situ. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“delivered on time and very quickly, even with Covid. Chair is robust and comfortable which are the two main features i was wanting. Its the right height and looks cool too. thank you very much”

Helpful Report

Posted 4 years ago

Good Afternoon Leo, Thank you too for the amazing feedback and 5*rating you have given today after receiving your new Chair. I am pleased you found it to be robust and comfortable for you. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Haven’t received it”

Helpful Report

Posted 4 years ago

“I was disappointed that the faux leather has several slits on the back of the seat top left & another on the right side of the seat cushion.”

Helpful Report

Posted 4 years ago

“Great service and products”

Helpful Report

Posted 4 years ago

Good Morning, I am pleased to read you are happy with your purchase and you received great service. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Love my new office chair however, this did not come with instructions and so it took some time to assemble.”

Helpful Report

Posted 4 years ago

Good Afternoon Lily, i am sorry to read the product you received did not arrive with assembly instructions, if you do still need them or in the future then please do email the support team at support@lakeland-furniture.co.uk where someone will be available to help with this. I am pleased to read how happy you are with your new office chair and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Fast delivery, easy process”

Helpful Report

Posted 4 years ago

Good Afternoon Adel, Thank you for the feedback and 5*rating you have given after receiving your new product. I am pleased you found ordering to be an easy process. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Love my new bar stools. Arrived promptly, easy to assemble and look stunning. Quality is exceptional.”

Helpful Report

Posted 4 years ago

Good Afternoon Chris, Thank you for the great feedback and 5*rating you have given after receiving your new bar stools. I am pleased to read they look stunning and the quality is exceptional. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“The Lakeland website was easy to use, pages loaded smoothly and no gliches. My order was delivered quickly and the shelves went together easily, just slotted together. Very pleased with my purchase”

Helpful Report

Posted 4 years ago

Good Afternoon, I am pleased you are happy with your purchase and I would like to Thank you for the feedback an rating you have given today. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Bar stool as described- very pleased with good quality product”

Helpful Report

Posted 4 years ago

Good Afternoon Nancy, Thank you for the feedback and 5*rating you have given after receiving your new Bar stool. I am pleased you found it to be as described and a good quality product. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Delivery, in the circumstances was fine. The product, Eris bar stool in orange, was as described. The stool is very comfortable, as expected. I wasn’t too sure about the colour when it arrived, but opted to keep it and will pair it with one other orange stool and 2 dark grey stools (still it order). On the basis of this first order, I’ll be happy to proceed with further future orders from Lakeland.”

Helpful Report

Posted 4 years ago

Good Afternoon Andrew, I am pleased you are happy with your new Eris Bar stool and you found it to be very comfortable and as expected. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Lakeland furniture isn’t somewhere normally think of buying my furniture. However I am completely sold! I loved my products I received. My whole customer journey has been fantastic!”

Helpful Report

Posted 4 years ago

Good Afternoon Jessica, I am very pleased to read how happy you are with your new purchase from us and I would like to Thank you for the amazing feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Very pleased with order and prompt delivery, especially in these difficult times.”

Helpful Report

Posted 4 years ago

Good Afternoon, Thank you for the feedback and rating you have given after receiving your order in these difficult times. I am happy to read you are very pleased with your purchase. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“We love our new dining chairs. They feel really solid and good quality. Comfy to sit on too.”

Helpful Report

Posted 4 years ago

Good Afternoon Kerry, I am pleased to read you love your new dining chairs and you have found them to look really solid and good quality. Thank you for the amazing feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Bought a rectangular parasol. Beautiful item-just doesn’t have a tie when closed. Item was reasonably priced when comparing to others. Only took a few days to be Delivered. Packaged well. Will definitely buy from Lakeland again in the future.”

Helpful Report

Posted 4 years ago

Good Afternoon, Thank you for the wonderful feedback and 5*rating you have given after receiving your new parasol. I am pleased you found it to be a beautiful item. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“I ordered a managers executive office chair in grey faux leather and the seating area and back support along with the padding is fantastic in terms of durability and being very comfortable for the long hours I work. The style is very sophisticated, very impressed with the cost and quality. I am very pleased with my purchase and would have no hesitation in recommending Lakeland Furniture for other business consumers to purchase their office furniture, due to the super fast delivery along with a full notification process throughout the entire transition. Scott Williams Chief Executive Officer GEM ENERGY - For Business Group www.gemenergyforbusiness.com”

Helpful Report

Posted 4 years ago

Good Morning Scott, Thank you for the amazing feedback you have given and the 5*rating also after receiving your new office chair. I am pleased you found it to be comfortable for the long hours you work and very impressed with the cost and quality. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Bought one chair for son bedroom, he loved it so much so the other son wanted one in another colour. So pleased with the product service and delivery was really quick very impressed well done to you 👏👏👏👏 Mrs C Jones”

Helpful Report

Posted 4 years ago

Good Afternoon Cherie, I am pleased you and your son loved the chair you purchased so much so your other son would now like one. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

Lakeland Furniture is rated 4.6 based on 2,865 reviews