Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.62

4.6 Rating 2,865 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 13th January 2025

Laura

Lakeland Furniture 5 star review on 17th December 2024

Ewa

Lakeland Furniture 5 star review on 17th September 2024

Anonymous

1593

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The stools which I've orgered are super nice! Perfect fit for my kitchen! It took me a while to find them but I am very happy that I have decided to go for them”

Lakeland Furniture 5 star review on 24th February 2020

Helpful Report

Posted 4 years ago

Good Afternoon to you Justyna, Thankyou for the amazing feedback and rating you have given after receiving your new bar stools. I am pleased you have found them to fit in your kitchen perfectly. Thank you also for sharing the great image with us of them in situ and for doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 4 years ago

“Delivered on time and well packaged.”

Helpful Report

Posted 2 days ago

Thank you for your review! We're delighted to hear that your order arrived on time and was well-packaged. Ensuring a smooth delivery experience is important to us, and we appreciate your feedback! If you ever need anything else, we’re always happy to help. Enjoy your purchase! Best regards, The Lakeland Furniture Team

Posted 2 days ago

“Ordered two bar stools found the website easy to order from, delivered on time no hassle, bar stools good quality and good price, would definitely recommend.”

Helpful Report

Posted 3 days ago

Thank you for your wonderful review! We're delighted to hear that you found our website easy to use and that your bar stools arrived on time without any hassle. It’s great to know you’re pleased with their quality and value. Your recommendation means a lot to us, and we truly appreciate your support. Enjoy your new bar stools! Best regards, The Lakeland Furniture Team

Posted 2 days ago

“Beautiful colour of the bar stools Order came quickly and packaged well Look gorgeous & price was good”

Helpful Report

Posted 3 days ago

Thank you for your lovely review! We're delighted to hear that you love the colour of your bar stools and that they arrived quickly and well-packaged. It’s great to know they look gorgeous in your space and that you found them to be a great value! We truly appreciate your support and hope you enjoy your new stools. If you ever need anything else, we're here to help! Best regards, The Lakeland Furniture Team

Posted 2 days ago

“I haven't opened it yet as I am still having the kitchen decorated.”

Helpful Report

Posted 3 days ago

Thank you for your review! We hope your kitchen decorating goes smoothly, and we’re sure your new furniture will be a great addition once everything is ready. If you have any questions or need any assistance when you unpack it, don’t hesitate to reach out—we’re always happy to help! Looking forward to hearing what you think once it's all set up. Best regards, The Lakeland Furniture Team

Posted 2 days ago

“Very good service”

Helpful Report

Posted 4 days ago

Thank you for your kind words! We're so pleased to hear that you had a great experience with our service. If you ever need anything else, we’d be happy to help. We appreciate your support and look forward to serving you again! Best regards, The Lakeland Furniture Team

Posted 2 days ago

“Got an very good bargain, furniture is quality, well-made and versatile. Quick helpful delivery and received phone call before to make sure I would be in - excellent service thank you!”

Helpful Report

Posted 1 week ago

Thank you for your wonderful review! We're delighted to hear that you’re pleased with the quality and versatility of your furniture, as well as our delivery service. Ensuring a smooth and convenient experience for our customers is a top priority, so it’s great to know we met your expectations. We truly appreciate your support and look forward to serving you again in the future. Enjoy your new furniture! Best regards, The Lakeland Furniture Team

Posted 2 days ago

“Fantastic company, cannot rate them highly enough. My breakfast bar stools arrived very promptly and were of a very high standard. Unfortunately there were some small scratches on the base, I contacted customer services, who were brilliant. Less than twenty four hours later, I received a replacement. Would highly recommend them to everybody. I wish more companies were like this one”

Helpful Report

Posted 1 week ago

Thank you for your fantastic review! We’re absolutely thrilled to hear that you had such a positive experience with us. While we’re sorry about the initial issue with your stools, we’re so pleased that our customer service team was able to resolve it quickly for you. Your kind words and recommendation mean the world to us! We always strive to provide top-quality products and service, and it’s wonderful to know we’ve met your expectations. Thanks again for choosing Lakeland Furniture—we’d love to assist you again in the future! Best regards, The Lakeland Furniture Team 😊

Posted 1 week ago

“Fantastic support team and great quality furniture ⭐️ ⭐️ ⭐️⭐️⭐️”

Helpful Report

Posted 1 week ago

Thank you so much for your fantastic review! ⭐️⭐️⭐️⭐️⭐️ We're delighted to hear that you had a great experience with our support team and that you're happy with the quality of our furniture. Your kind words mean a lot to us! If you ever need anything else, we’re always here to help. Enjoy your furniture, and thanks again for choosing Lakeland Furniture! Best regards, The Lakeland Furniture Team 😊

Posted 1 week ago

“I love my Zeus black buttoned stool with arms and it has a black pedestal base too. I love that I can swivel 360 degrees around on it from worktop to my sink to my kitchen bin, as I am disabled. Fantastic customer service too.”

Helpful Report

Posted 1 week ago

Thank you for your wonderful review! We're so happy to hear that you love your Zeus black buttoned stool and that its 360-degree swivel feature makes life easier for you. Knowing that our furniture is making a positive impact, especially for accessibility, truly means a lot to us. We're also delighted that you had a great experience with our customer service team. If you ever need any further assistance, we’re always here to help. Enjoy your new stool, and thanks again for choosing Lakeland Furniture! 😊 Best regards, The Lakeland Furniture Team

Posted 1 week ago

“Quick delivery”

Helpful Report

Posted 1 week ago

Good Afternoon John, Thank you for your 5-star review! We're glad you were pleased with the quick delivery. We appreciate your support and hope to serve you again soon! Kind Regards Sam

Posted 1 week ago

“Always excellent friendly service.”

Helpful Report

Posted 2 weeks ago

Good Morning Kathy, Thank you for your kind words! We're delighted to hear that you always have a great experience with us. Your support means a lot, and we look forward to serving you again soon! Kind regards Sam

Posted 1 week ago

“Very efficient service”

Helpful Report

Posted 2 weeks ago

Good Morning Sally, Thank you for your kind review! We're delighted to hear you were happy with our service. If there is anything else we can help you with then please do not hesitate to contact the support team at support@lakeland-furniture.co.uk where a member of the team will be happy to help. Kind regards Sam

Posted 2 weeks ago

“excellent service and great prices”

Helpful Report

Posted 2 weeks ago

Good Morning Mark, Thank you for your kind words! We're delighted to hear you were pleased with our service and prices. We appreciate your support! If you do require anything further then please do let the team know at support@lakeland-furniture.co.uk where a member of the team will be happy to help. Kind regards Sam

Posted 2 weeks ago

“I have bought two Lakeland Cuba chairs for home offices and they are very comfortable and stylish. Highly recommended. Just wish the white color will be available again.”

Helpful Report

Posted 2 weeks ago

Good Morning Hui, Thank you for your wonderful review! We're delighted to hear that you find the Lakeland Cuba chairs comfortable and stylish. We appreciate your feedback and will certainly pass along your interest in the white colour returning. Enjoy your chairs! Kind regards Sam

Posted 2 weeks ago

“Very happy with the breakfast/bar stools, sturdy well made.”

Helpful Report

Posted 2 weeks ago

Good Morning Lynne, Thank you for your lovely review! We're so glad you're happy with the stools and appreciate your kind words about their quality. Enjoy! Kind regards Sam

Posted 2 weeks ago

“Really good breakfast bar stools, steady to sit on and seat material lovely quality. Just one small moan, putting them together was a bit of a challenge - maybe it was me but I found it very hard to get it right on first or second attempt but I am really pleased with my purchase”

Helpful Report

Posted 2 weeks ago

Good Morning Patricia, Thank you for your review! We're so glad to hear that you love the quality and sturdiness of the stools. We appreciate your feedback on the assembly process—if you ever need any help, feel free to reach out! Enjoy your new stools! Kind regards Sam

Posted 2 weeks ago

“All good. Good quality and easy to assemble ( no instructions)”

Helpful Report

Posted 3 weeks ago

Good Afternoon, Thank you for your feedback! We're glad to hear you’re happy with the quality and ease of assembly. We appreciate your note about the instructions and will pass it on to our team. If you ever need any assistance, feel free to reach out and our team will be happy to help. Kind regards Sam

Posted 3 weeks ago

“The right product, at the right price, delivered on time, with all necessary instructions, that were easy to follow. Quality product. What more could you ask!”

Helpful Report

Posted 3 weeks ago

Good Morning John, Thank you for your fantastic review! We're so pleased to hear that everything met your expectations—from the product quality to the price and timely delivery. It’s great to know the instructions were helpful too! We truly appreciate your support and look forward to serving you again. Kind regards Sam

Posted 3 weeks ago

“The items themselves (bar stools) were perfectly OK and just as described. However the packing was very poor and as a result the bases and the gas lift cylinders collided with one another inside the box during transit. They became dented and the plastic collars which fit round the base were all broken. Lakeland was very good at reacting to the problem and sent replacements very quickly. However if the items had been packed securely none of the time nor expense (for extra shipments) would have been necessary.”

Helpful Report

Posted 3 weeks ago

Good Afternoon Andrew, Thank you for your feedback and for bringing this to our attention. We're glad to hear that the bar stools themselves met your expectations, but we sincerely apologise for the packing issue that led to the damage during transit. We take your concerns seriously and will work on improving our packaging to ensure this doesn’t happen in the future. We're happy that our team could resolve the issue quickly, but we truly understand how frustrating it must have been. If you need any further assistance, feel free to reach out to us directly at support@lakeland-furniture.co.uk. Kind Regards, Sam

Posted 3 weeks ago

“Great experience overall! Very pleased!”

Helpful Report

Posted 3 weeks ago

Good Morning Lila, Thank you for the wonderful feedback! We're so happy to hear you had a great experience and are pleased with your purchase. If there's anything else we can assist you with, feel free to reach out! Kind regards Sam

Posted 3 weeks ago

Lakeland Furniture is rated 4.6 based on 2,865 reviews