Lady Bailey Caravans Reviews

Name: Lady Bailey Caravans
Address: Lady Bailey ParkWinterborne Whitechurch, Blandford
Rating: 4.79

4.8 Rating 594 Reviews

97 %

of reviewers recommend Lady Bailey Caravans

Company Reviews

Metrics

Info

4.8

Based on 594 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01258 880786

Email:

hello@ladybailey.co.uk

Location:

Lady Bailey ParkWinterborne Whitechurch
Blandford
DT11 0HJ

Lady Bailey Caravans 5 star review on 14th August 2024

Phil Tobin

Lady Bailey Caravans 5 star review on 27th June 2024

Jan Armstrong

Lady Bailey Caravans 5 star review on 6th April 2024

John Davis

Lady Bailey Caravans 5 star review on 17th January 2024

Lynne And Stuart Mcgeorge

Lady Bailey Caravans 5 star review on 3rd January 2024

Stuart Slade

Lady Bailey Caravans 5 star review on 3rd October 2023

Lynda O'malley

Anonymous

Anonymous // 01/01/2019

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“Sales service not too bad. Handover excellent. Short trip away (two nights), two days after taking delivery of the caravan, revealed some faults. Appointment immediately made for faults to be rectified. Due to a cancellation, Lady Bailey have managed to fit in rectification of the faults within a week.”

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“1st class customer service, nothing was too much trouble and hassle free purchase of a caravan”

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“Excellent change over on our way to Cornwall for our holidays, thanks to Les, Nigel and Chris, would recommend Lady Bailey.”

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“Professional and friendly service. Many thanks Les and Nigel for all your help.”

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“We found all the staff at lady bailey very helpful as this is the first time we have had a caravan .”

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“Excellent. The customer service we received from the team was simply fantastic. Les, the salesman, provided excellent advice and help, as we were first time buyers. On collection, Nigel was superb, taking time to talk us through everything we needed to get us started. They even paid for us to stay at a nearby camp for two days. Highly recommended.”

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“This is are first venue into caravaning. We found the team at Lady Bailey very helpful and informative. Nigel's hand over was extremely informative and just what we needed before we set off for 2 nights at Wareham Forest. We had a slight problem with the electric hook up (our fault for overloading) but after a telephone call with advice from Sean all was resolved. Thank you for your help.”

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“Very friendly and helpful staff. Engineer came out to help me on site when my caravan came away from tow bar. Everybody at Lady. Bailey did everything to sort me out with advise for the future. Rachel looked after me and demonstrated how connect the tow bar correctly I can't praise them all enough”

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“The people were extremely helpful especially Nigel a real pleasure to deal with also explained everything in layman's terms also Simon very helpful, Have one little thing that could be better a few things missed as regards exterior could have been cleaner , but other than that all seems fine”

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“Simon helped us through the whole buying process after agreeing a deal. Very professional from start to finish, including communications when a fridge issue caused a couple of days delay in collecting. I would highly recommend the company, great to deal with. Many thanks Tim Moody”

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“A very good all service all round coupled with an excellent financial deal. Many thanks to all concerned.”

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“My mother and I were very satisfied with the service received and advice given on the purchase of our new Bailey caravan. We also thoroughly enjoyed our stay at Wareham Forest. Thank you.”

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“Simon was very helpful when purchasing Nee caravan & Nigel gave a very thorough handover”

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“Very pleased with the service from looking at the caravan to handover.”

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“It was a pleasure to deal with the salesmen Lady Bailey Caravans”

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“Very pleased with the service. Every step of the process was efficient and the swap of our old caravan for new was without any problems. All the staff at Lady Bailey were pleasant and helpful. I wouldn’t hesitate to recommend them to anyone. Thanks”

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“Good smooth transaction starting with Simon from sales through to hand over by Nigel, which I must say was the best that we have ever experienced, who was patient and knowledgeable. The caravan had been valeted very well and we are very pleased with our purchase.”

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“Good overall service but disappointing with cleanliness of new caravan could have been much better Staff always very helpful”

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Hi Meredew, thank you for your kind comments regarding the staff. Sorry that the cleanliness was not up to our usual high standards and thank you for letting us know so we can address it this end. Hope you are enjoying the marvelous weather in your new caravan and thank you for your continued support.

“drove about 20 miles away from lady bailey stopped at a layby , entered caravan to find large worktop door laying on the caravan floor screws missing from door frame on insection there was only one half inch thin screw in each hinge instead of 4 , 2 holes where not drilled at all. very poor assembley and bad pre sale inspection by lady bailey .of our £20 000 pound savelle new 2 birth caravan”

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Hi Mr Alexander, thank you for the feedback. It was nice to speak to you on the phone and I'm glad its all sorted now. I will as promised, pass the comments re the hinges on to the factory. Hope you are enjoying the new caravan.

“Very helpful friendly staff. Had no problem keeping the caravan for a few weeks until we could collect. Was a very straight forward transaction. Thank you.”

Helpful Report

Lady Bailey Caravans is rated 4.8 based on 594 reviews