Lady Bailey Caravans Reviews

Name: Lady Bailey Caravans
Address: Lady Bailey ParkWinterborne Whitechurch, Blandford
Rating: 4.79

4.8 Rating 594 Reviews

97 %

of reviewers recommend Lady Bailey Caravans

Company Reviews

Metrics

Info

4.8

Based on 594 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01258 880786

Email:

hello@ladybailey.co.uk

Location:

Lady Bailey ParkWinterborne Whitechurch
Blandford
DT11 0HJ

Lady Bailey Caravans 5 star review on 14th August 2024

Phil Tobin

Lady Bailey Caravans 5 star review on 27th June 2024

Jan Armstrong

Lady Bailey Caravans 5 star review on 6th April 2024

John Davis

Lady Bailey Caravans 5 star review on 17th January 2024

Lynne And Stuart Mcgeorge

Lady Bailey Caravans 5 star review on 3rd January 2024

Stuart Slade

Lady Bailey Caravans 5 star review on 3rd October 2023

Lynda O'malley

Anonymous

Anonymous // 01/01/2019

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“Very straight forward purchase and we are satisfied with service and particularly the handover/demo from Nigel - top marks!”

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“Brilliant service from beginning to end !”

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“My wife and I found the staff very helpful and friendly. Would certainly recommend people to go for advice and help. Enjoyed our first stay in our new caravan at Wareham forest knowing they were at hand if we needed them for any help. Loved the jokes Les!! Sue and Bryan Smith.”

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“Great service and friendly people”

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“A great deal on the caravan and personnel were great. Communication could have been better between ordering and delivery.”

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“Very friendly and helpful. Nothing too much trouble. We travelled 520 mikes round trip to buy from Ladybailey and it was worth it.”

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“Great Company who looked after us and made buying our 1st Caravan a pleasure, thanks”

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“Just swapped our 2011 Barcelona for a new Cartagena. Excellent service and a seamless handover.”

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“Very professional and friendly.”

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“Our experience in part ex changing our caravan was excellent, the all round service from start to finish; staff friendly and very helpful and would recommend Lady Bailey to friends and family. Thank you everyone ,we are very happy with our future caravan plans and the Turin ???? Derek and Jenny Lampard”

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“This the third caravan I have bought from you, as usual the service was first class. Would have no hesitation in recommending Lady Bailey to my friends and colleagues.”

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“The salesmen were very professional and very helpful in the purchase of or caravan and the awning also very friendly.”

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“We live in Surrey went down twice could not have been more help full they sent a salesman round to value our van for part exchange he took an hour testing everything and then offered us more than we expected really good we collected van ten weeks later due to us not.being ready a 2hour handover we needed it although we have been caravaning over 50years we still learnt a lot from their expert all in all well done led a really good team yours Steve/sylv d”

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“Everything went smoothly from purchase through to delivery. Hand over very proffesionaly handled. Thanks very much”

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“Very helpful, the handover of our new Baily Madrid was perfect . We have a few issues now we have it at home but are awaiting to get them sorted after Christmas . Our experience so far with Lady Baily is very good.”

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“Hand over Nigel was excellent”

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“Picked up the caravan and went to Wareham Forest only to discover the motor mover which they had moved from our old van onto new van didn't work. Called them up and after a few have you tried this and that said sorry we can't help and we have never heard a word from them since. Very poor customer service, obviously once sold they are not interested in finding out if the issue has been resolved. No charge for moving it but it worked perfectly on our old van so you would think they would at least follow up.”

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Thank you for your feedback. From our follow up call we understand that the problem is now being resolved. We had presumed after the initial call your problem was resolved via our technical help as no further contact was made to say otherwise. Sorry on this occasion that our service fell below expectations.

“Everyone very helpful, from sales to handover, with welcome coffee each visit. special consideration given during handover,”

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“Excellent Service, Very very helpful staff, very happy and satisfied with our purchase, will and already have highly recommended 'Lady Bailey Caravans' . Will definately use them again”

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“All staff were friendly and helpful. Ladybailey gave us a better price deal on our new 2016 Bailey Persuit Caravan than we were quoted from the 'Caravan and Motor Home Show' up at the NEC in Birmingham. We asked for an extra socket to be added, it was no problem. The day we collected our caravan, we were given a full lesson on everything we needed to know about our Caravan and were told if we forgot anything we can give them a phone call anytime. We had a carpet saga, which they sorted straight away and sent for a replacement set of new carpets. Their shop is well stocked for camping needs, also awnings, BBQ's chairs etc. and has parking facilities and toilets on site. Top marks all round.”

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Lady Bailey Caravans is rated 4.8 based on 594 reviews