Lady Bailey Caravans Reviews

Name: Lady Bailey Caravans
Address: Lady Bailey ParkWinterborne Whitechurch, Blandford
Rating: 4.79

4.8 Rating 594 Reviews

97 %

of reviewers recommend Lady Bailey Caravans

Company Reviews

Metrics

Info

4.8

Based on 594 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01258 880786

Email:

hello@ladybailey.co.uk

Location:

Lady Bailey ParkWinterborne Whitechurch
Blandford
DT11 0HJ

Lady Bailey Caravans 5 star review on 14th August 2024

Phil Tobin

Lady Bailey Caravans 5 star review on 27th June 2024

Jan Armstrong

Lady Bailey Caravans 5 star review on 6th April 2024

John Davis

Lady Bailey Caravans 5 star review on 17th January 2024

Lynne And Stuart Mcgeorge

Lady Bailey Caravans 5 star review on 3rd January 2024

Stuart Slade

Lady Bailey Caravans 5 star review on 3rd October 2023

Lynda O'malley

Anonymous

Anonymous // 01/01/2019

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“Really good experience buying our van and trading in our old van. Very simple and straightforward.”

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“Found the staff cheerful and helpful had a good selection of caravans well presented.”

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“Very helpful staff, very informative and gave us a good walk through in our new caravan.”

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“It was a pleasure from start to finish buying a new caravan we will always use Lady Bailey caravans. Thank you.”

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“very good service and updates throughout the sales process. the time spent with me when I collected the caravan was really helpful and not rushed.”

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“Very friendly and professional service. Easy transaction when trading in my old van and purchasing a brand new one. I would definitely use Lady Bailey again”

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“We were very impressed with our dealings with Lady Bailey caravans with our recent purchase.”

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“We purchased our first caravan and the help and advice we recieved was extremely helpful, the service provided was excellent and we had a great first outing. We would recommend a visit if you are considering a new caravan.”

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“Great service from viewing our new van to the delivery to our seasonal site. No hard sales”

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“absolute amazing service from start to finish”

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“Having recently purchased a new Alicanto Grande Porto from Simon at Lady Bailey we would like to say a warm thank you to all involved in a seamless transaction. No pushy sales tactics but plenty of time to make up our minds on whether to go ahead. So pleased we did! We love our new caravan and looking forward to many trips away Thanks all at Lady Bailey and will see you next year on its first service (looking forward to the coffee, I'm sure it had something added to help us make a decision)”

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“The whole experience was fantastic. I received regular updates on the progress of my new caravan build. Simon was always available to answer any of my questions. Alan’s handover was brilliant, very friendly and thorough. I would recommend Lady Baileys to anyone looking for a caravan. Thank you for everything.”

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“Purchased a used caravan which was well prepared prior to collection. Sales process was straightforward with no issues. The 2 nights were given on a local site to check everything over was much appreciated. The one fault we found was immediately and quickly rectified. All good service and to be commended.”

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“we are very pleased with the service we received at lady bailey caravans nothing was too much trouble during our purchase of our used unicorn iv cadiz well done team”

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“Really helpful and knowledgeable staff - special thanks to Sarah and Jasper for prompting me to think about issues i hadnt considered as a first time Caravan owner.”

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“Very nice people to deal with very professional nothing was to much trouble.”

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“We are delighted with our purchase and have enjoyed two nights at Wareham Forest. However there were a couple of issues that concerned us. The handover could be accompanied by a written check list giving some basic instructions. Understandably not everything can be covered as it is too much to take in. The paperwork that should have been in the van relating to previous habitation surveys was not there but was posted when this was pointed out. Also the chap who took our caravan assured us that a full service would be carried out on the motorhome but there was no paperwork to suggest that this had happened.”

Helpful Report

Thank you for your review Mr Featherstone, I am very glad to hear that you enjoyed the complimentary 2 night stay at Wareham Forest. We know handover's can definitely be a lot to take in when collecting and for Bailey caravans we do actually provide a quick sheet as you suggest but with used motorhomes their would simply be too many nuances to cover and instead we tend to refer to the manufacturers handbooks. If you do find yourselves getting stuck with anything just get in touch and we will be more than happy to help. I believe you have all the paperwork asked for now but if there's anything else you require please don't hesitate to give us a call or send an email to our aftersales team (support@ladybailey.co.uk) and we'll get that sorted for you. Thank you again for your review and happy motorhoming!

“Very good.They have tried to address all of our concerns.”

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“We dealt with Simon to buy our new caravan , he was very pleasant and helpful and nothing was too much trouble as were the whole team ,which I think we met most of them because of our awkward dropping off and picking times , this was accommodated without any problem always a coffee on hand and the whole experience was stress free ,”

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“Good communications at the sales point from Simon, and helpful pre-collection about requirements and timing of collection. The handover was good with a knowledgeable talk-through of the van with some useful tips thrown in. This was followed by a pleasant stay at Wareham forest where we had a small problem with the gas which was dealt with straight away by a really helpful engineer on his way home. A few minor warranty issues to sort but all in would recommend”

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Lady Bailey Caravans is rated 4.8 based on 594 reviews