Lady Bailey Caravans Reviews

Name: Lady Bailey Caravans
Address: Lady Bailey ParkWinterborne Whitechurch, Blandford
Rating: 4.79

4.8 Rating 594 Reviews

97 %

of reviewers recommend Lady Bailey Caravans

Company Reviews

Metrics

Info

4.8

Based on 594 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01258 880786

Email:

hello@ladybailey.co.uk

Location:

Lady Bailey ParkWinterborne Whitechurch
Blandford
DT11 0HJ

Lady Bailey Caravans 5 star review on 14th August 2024

Phil Tobin

Lady Bailey Caravans 5 star review on 27th June 2024

Jan Armstrong

Lady Bailey Caravans 5 star review on 6th April 2024

John Davis

Lady Bailey Caravans 5 star review on 17th January 2024

Lynne And Stuart Mcgeorge

Lady Bailey Caravans 5 star review on 3rd January 2024

Stuart Slade

Lady Bailey Caravans 5 star review on 3rd October 2023

Lynda O'malley

Anonymous

Anonymous // 01/01/2019

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“Excellent service and support. Simon was a knowledgeable and informative salesman. Nigel, who did the caravan handover, was patient, understanding and was able to help us get to grips with many of the new and innovative features of our new caravan. We would certainly recommend Lady Bailey Caravans. The Walkers.”

Helpful Report

“Good service from salesman to man in the shop to hand over one small problem first time out internal roof lining keeps coming down and a problem with internal pump told to ring workshop”

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“We cannot fault the service and support shown by Lady Bailey Caravans. From selection of a caravan, payment and collection the whole process was faultless. We would recommend Lady Bailey Caravans to anyone.”

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“It was a pleasure doing business with them. A very smooth operation from start to finish.”

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“The staff were very helpful when we were just looking and there was no pressure. Once we had decided to buy the level of service we recieved was excellent.”

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“Happy with the caravan,service brilliant,we had a few issues but not anything mager and will be sorted by lady bailey.we might buy another caravan.”

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“We found all the staff very helpful when we bought our second hand caravan. Les was efficient in the sale along with his occasional jokes. The changeover was easy and Nigel excelled himself with the way he went into every detail of the new caravan - nothing was too much trouble. Although we did not make use of the 2 nights at Wareham Forest, when we did go away for 2 weeks we found no issues. We would highly recommend Lady Bailey Caravans.”

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“thanks to all at ladybailey for your excellent service and help we had a great weekend at wareham forest”

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“2nd caravan we have purchased from Lady Bailey highly recommend. Nothing is to much trouble your wish is always granted. Jez was exceptional with his after sales care .”

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“Salesperson Simon very good and Nigel who showed us around our new caravan also very good and explained all about van in great detail. Will definately by from them again. Thankyou so much. The site Ladybailey paid for us to stay at was fantastic and will be going there later in year for a week. Great doing business with you guys.”

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“The staff are friendly and the price of the van was the best I found Thay sort out a couple of nights on a local site well worth the drive from near Manchester”

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“We are very impressed with the knowledge and helpfulness of everyone we came across. The whole team helped and advised us in a very professional manner. The caravan we purchased is more than living up to our expectations & the small problems we have encountered have been dealt with in a very efficient and prompt manner. Would highly recommend Lady Bailey Caravans to anyone. David P.”

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“Very good service excellent handover, very knowledgable staff”

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“We received our caravan as agreed and was very pleased with the information on our to operate the caravan.”

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“A very helpful team with the ordering and handover process.”

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“Small problem with caravan, dealt with efficiently & effectively at my convenience.”

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“We were very disappointed when we collected new van that we were expected to take the promised two nights at wareham forest camp site that day. This was not explained to us by the salesman when we purchased the van. How we were expected to transport all of our equipment, plus bedding and clothes in our car I do not know. Our presumption was that we would be able to take up the offer at a time that suited us. On a more positive note, we were very impressed by the handover. Everything was explained to us in a very thorough manner by a very knowledgeable person. Perhaps you could pass on our thanks and let him know that the "toaster friendly " smoke alarm does its job. Regards Dave and Isabel Score Above issues dealt with rapidly and effectively. Many thanks. Dave and Isabel”

Helpful Report

Hi Mr and Mrs Score, thank you very much for the positive feedback and we have passed on your thanks to all the team. We are very sorry that the 2 night situation was not properly explained at the time, our policy recently changed and you must have been caught in the middle. We have put a note on your account and if you give us a call when you'd like to take the 2 night stay we'd be happy to honour this for you. Thanks again, all the team at Lady Bailey

“The team were really helpful, pleasant to deal with and professional. The caravan was ready and service as promised and the hand over from Nigel was brilliant - well done - My only reservation was the standard of pre-sale cleaning could have been better e.g flies still lying on the vent insect nets, the table storage well not cleaned of insects lying in there.”

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“A fantastic all round experience from Lady Bailey caravans. The sale and handover process was really thorough and although we are experienced caravanners we still found it extremely useful. Thank you to all the team for the help in finding a great caravan.”

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“have already sent a review in today”

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Lady Bailey Caravans is rated 4.8 based on 594 reviews