Lady Bailey Caravans Reviews

Name: Lady Bailey Caravans
Address: Lady Bailey ParkWinterborne Whitechurch, Blandford
Rating: 4.79

4.8 Rating 594 Reviews

97 %

of reviewers recommend Lady Bailey Caravans

Company Reviews

Metrics

Info

4.8

Based on 594 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01258 880786

Email:

hello@ladybailey.co.uk

Location:

Lady Bailey ParkWinterborne Whitechurch
Blandford
DT11 0HJ

Lady Bailey Caravans 5 star review on 14th August 2024

Phil Tobin

Lady Bailey Caravans 5 star review on 27th June 2024

Jan Armstrong

Lady Bailey Caravans 5 star review on 6th April 2024

John Davis

Lady Bailey Caravans 5 star review on 17th January 2024

Lynne And Stuart Mcgeorge

Lady Bailey Caravans 5 star review on 3rd January 2024

Stuart Slade

Lady Bailey Caravans 5 star review on 3rd October 2023

Lynda O'malley

Anonymous

Anonymous // 01/01/2019

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“Very pleased so far the Bailey team were very helpful and are first outing was extremely pleasurable. Thank you Bailey.”

Helpful Report

“Just had our caravan delivered to site, great service and good competitive prices when purchasing the caravan, Les was very good and looked after us well, as he has done previously, Alan delivered the van to site, explained how everything worked, was in no rush to get away”

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“Bought our swift challenger 570 from lady bailey first class service from all the team and great hand over when we picked her up. Thank you to Less for arranging the smooth hand over as he was off on his holidays”

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“Very good service and change over really smooth I would like to thank les for the first point of contact and Simon for the latter over all very pleased indeed. Thanks again .Alex Douglas”

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“No fuss, friendly and efficient service - made the whole thing a comfortable and happy experience.”

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“All the staff are helpful, supportive and friendly, nothing is too much trouble. The staff also give good knowledgeable advice as to the best Caravan or Motor home to buy.”

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“New to caravaning Lez was very help. Great service and loads of helpful advice. Nigel was great on shows my how everything worked when I collected.”

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“Efficient and very helpful service (and staff) combined with the best price made for a very pleasant purchase. Thank you”

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“I live in Derby and the local Bailey dealer was not to co-operative regarding the purchase of a new Bailey Unicorn so I thought I would speak to Lady Bailey on the recommendation of a friend in Liverpool who had purchased a caravan from them a couple of years ago. What a difference in attitude, a pleasure to buy a caravan from Lady Bailey.”

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“They gave us a very good deal when exchanging our caravan. All the staff were very helpful and good to deal with. We are very pleased with our new Bailey Vigo and look forward to many happy holidays in it.”

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“We bought our unicorn collected it on friday with complanentry 2 day at wereham forest we are so pleased with it we would like that all of the staff at lady baily for their help we couldnt be more happy with caravan and the whole process Best regards Darren &Emma Bland”

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“Great deal and superb detailed and friendly handover experience.”

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“What a wonderful company to deal with friendly and efficient a real pleasure”

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“A big thank you to Lady Bailey for their excellent service, this is our second 'van from them and the staff couldn't be more helpful. Les was great when helping us chose our new van (although the jokes haven't improved)! Thanks also to Nigel for his stress free handover on our own site.”

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“In general, they smiled.”

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“Both my husband and I were very pleased with the service we received at Lady Bailey Caravans at Winterborne Whitechurch. Les, in sales, was extremely helpful with our part exchange and told us the estimated time our new Unicorn Caditz would be delivered. Our new caravan was in fact ready before the estimated date and the handover was extremely helpful with everything being explained in full detail. We cannot recommend the staff at Lady Baileys enough and we are very pleased with our new Unicorn Caditz.”

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“Very satisfied with the caravan we've purchased and the items we asked to be addressed we're done with no quibbling at all .Thankyou.”

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“They made the transaction easy and pleasureable. Great staff and quality caravn, very pleased.”

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“Picked up our new caravan on 12/12/16, travelled 260 miles for a very good deal. The hand over was quick, easy and informative. Lady Bailey thoughtfully put us up for two nights at the lovely Wareham Forest site, where we were able to enjoy our new van and check that all was well with it. We would like to take this oportunity to extend our thanks to all at Lady Bailey.”

Helpful Report

“The comunucation initially was very good with details of the deal being made plain and simple. We travelled from Nottingham and had a Campervan as Part Exchange, with this in mind arrangements were made to drive the camper down on the Monday prior to collection of our New Bailey Rimini on th Wednesday, this should have given ample time to get the paperwork prepared. Instead on Wednesday we were kept waiting as there was a paperwork issue having had a very long day driving down from Nottingham the fact that it took nearly 3 hours to complete what effectively could have been prepared prior to our arrival was really unacceptable. It then left us with a rushed handover walk through a set of keys and an A4 sheet of paper showing directions to our overnight stay, bear in mind that it was dark by this time with a New caravan on tow along unlit roads we did not know! And to top it all we left a CD in the head unit of our Campervan which we were promised would be sent on to us but instead received a CD by some group called Dometic about a fridge? "What made us happy about Lady Bailey Caravan?" Our Caravan but in hindsight we wished we had bought locally.”

Helpful Report

Thank you for your feedback, you are correct - it should have been a smoother handover. Unfortunately, the online Black Horse system which would normally just require a signature on the e-pad went offline with no notice. We requested document copies to be emailed to us immediately but the time it took to obtain these was an issue. I can only apologise, we are now looking into how we can speed up this process should it ever happen again. Thank you again for your valuable feedback.

Lady Bailey Caravans is rated 4.8 based on 594 reviews