Lady Bailey Caravans Reviews

Name: Lady Bailey Caravans
Address: Lady Bailey ParkWinterborne Whitechurch, Blandford
Rating: 4.79

4.8 Rating 594 Reviews

97 %

of reviewers recommend Lady Bailey Caravans

Company Reviews

Metrics

4.8

Based on 594 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Lady Bailey Caravans 5 star review on 14th August 2024

Phil Tobin

Lady Bailey Caravans 5 star review on 27th June 2024

Jan Armstrong

Lady Bailey Caravans 5 star review on 6th April 2024

John Davis

Lady Bailey Caravans 5 star review on 17th January 2024

Lynne And Stuart Mcgeorge

Lady Bailey Caravans 5 star review on 3rd January 2024

Stuart Slade

Lady Bailey Caravans 5 star review on 3rd October 2023

Lynda O'malley

Anonymous

Anonymous // 01/01/2019

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“My Wife and I purchased a used caravan, via the Lady Bailey Caravan website, from our home in Switzerland with a view to picking it up some months later on our return to the UK and the commencement of our retirement. This was our first foray into the great unknown of caravaning and we must say it was a pleasure to deal with the knowledgeable staff advising us along the way and for Les' patience in showing us how everything worked upon collection. We are very happy with our purchase and the help, support and advice we received and based upon our experience, wouldn't hesitate to recommend Lady Bailey Caravans. A & M, Southend-on-Sea”

Helpful Report

Thank you for your kind words, we all hope you have a wonderful time exploring in your retirement! Don't hesitate to get in touch if we can be any assistance. Kind Regards

“We were very well looked after by Simon and after a fair appraisal, we received a good price for our old van, after picking up our new one we had a couple of issues (as you would) these were sorted immediately and we are now happy caravanners, on our way across Europe.”

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Thank you for your feedback, it is much appreciated. Hope you have a wonderful time on your travels!

“Great deal! Caravan well prepared”

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Thank you for your feedback, it is much appreciated.

“Bought our first family caravan from Lady Bailey a few weeks ago. Whilst we have not yet been away in it, we have slept in it twice on the driveway! The children and the dog love it!! Really great, knowledgeable staff and service. The caravan was well prepared and presented, all the arrangements went without problems, and the handover was excellent. Have already recommended you to friends!”

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Thank you for your feedback, it is much appreciated. Glad to hear that everyone is enjoying it!

“Fantastic service, we travelled from South Wales for this van and it was well worth it. Les accurately described our caravan and nothing was too much trouble for him throughout the whole deal. Van is smashing, very pleased, would highly recommend and not hesitate to travel to buy again in the future. Thank you”

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Thank you for your feedback, it is much appreciated. I will pass on your kind comments to Les, hope you enjoy the rest of the season :)

“We were very unhappy with the service when purchasing our motorhome.they did not put themselves out to suit us at all and were very unprofessional when we were paying for the motorhome which was a lot of money he kept leaving me to go and serve customers in the shop.And I am still waiting for my mirror to be fixed as promised, should not have to chase after them.”

Helpful Report

Dear Mr and Mrs Mitchell, Thank you for your feedback, after several follow up calls we understand that you are happy to get the mirror fixed locally to you. We did try and offer as many different collection slots as we could but unfortunately none suited. Although we don't normally allow collections on bank holiday Mondays we made the exception on this occasion to facilitate; but as you saw on the day - bank holidays are a very busy times in all departments and as a small business it does sometimes require our staff to stretch to meet this added demand. I apologise that you do not feel completely satisfied in your dealings with us, thank you again for your feedback and I hope you enjoy your week away in Kent. Kind Regards

“I would just like to say if you want to buy a caravan then deal with Les Cutler he knows his job very well and a very fair man couldn't fault him one bit”

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