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Ladderstore Reviews

4.5 Rating 1,043 Reviews
88 %
of reviewers recommend Ladderstore
Company Reviews Product Reviews
1,334
 Metrics Info
4.5
Based on 1,043 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Ladderstore Reviews

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD
Bolton
BL2 3DD

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John Doyle Garden Services
Verified Buyer
“Made order quick delivery happy days good service”
Helpful Report
Posted 6 years ago
Debbie Naylor
Verified Buyer
“The order process was fantastic and they were very helpful. The final ladder is excellent and just what we were looking for. Amazing service and quality product. Thank you!”
Helpful Report
Posted 6 years ago
Terry J Rich
Verified Buyer
“The Youngman Easiway 3 section ladder was easy to assemble and install. I raise two points - The holes in the pivot brackets were not large enough to accommodate the fixings screws supplied.I used smaller shank diameter screws. Also Important to note - the pivot arm must be fixed at the same horizontal level as the pivot brackets. Very satisfied.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Prompt action taken to replace ladders damaged in transit.”
Helpful Report
Posted 6 years ago
Doreen Grainger
Verified Buyer
“Ladderstore give an excellent service. Their site is easy to use and understand, my order was delivered promptly and the ladder is first class , sturdy quality build. I am female,76 years of age, I have a six step ladder and feel perfactly safe using the ladder.”
Helpful Report
Posted 6 years ago
Professional Pest Control Services
Verified Buyer
“I found the website easy to negotiate and the service following my order was excellent.My telescopic ladder was everything (and more) that I hoped it would be and I am delighted with the product. There are a lot of cheaper versions out on the market but my 4.4m telescopic is the real deal and was worth every penny. As a professional pest controller with a lot of call outs for wasps this year it has been a safe and invaluable tool! Thank you to all at ladderstore for an impeccable service and product! Peter Antrobus, Professional Pest Control Services.”
Helpful Report
Posted 6 years ago
Michael J Potts
Verified Buyer
“Best prices and great service. Chosen ladder was out of stock but was offered a higher quality ladder for same price to avoid waiting. Very pleased.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Quick efficient delivery”
Helpful Report
Posted 6 years ago
Amy Bricknell
Verified Buyer
“Delivered very quickly”
Helpful Report
Posted 6 years ago
Peter Rock
Verified Buyer
“Delivered as promised ,great piece of kit. Strong safe and sturdy. Also same product is more expensive elsewhere.”
Helpful Report
Posted 6 years ago
William R Grant
Verified Buyer
“Great services”
Helpful Report
Posted 6 years ago
Graham Ives
Verified Buyer
“Paid for next day delivery as I needed the ladders for a job, ladders did not turn up for but only after I'd phoned twice to find out what was happening. Couldn't do the job so lost a days pay, was told they'd refund the charge for nect day delivery which I have not received.”
Helpful Report
Posted 6 years ago
Hi Graham, Thank you for your feedback. I will look into the refund of the next day delivery for you as this should always be done if for whatever reason a delivery is missed. I will be in touch to organise this. Ladderstore
Posted 6 years ago
BRETT STEMP
Verified Buyer
“I . bought Youngmans steps and these came the following day Was very pleased with these. And decided to purchase a smaller pair of steps these were not in stock at the time so Ladderstore sent me an Email asking me if I would like a refund. Or if I would like to wait and they would send them to me when stock arrived. I only waited a short while and steps arrived. Brilliant Service. Will use Ladder Store again.”
Helpful Report
Posted 6 years ago
Michael Wilson
Verified Buyer
“I was able to see what I wanted, easily order at a fair price and receive in very quick time. What more could I ask for!”
Helpful Report
Posted 6 years ago
Stuart Watret
Verified Buyer
“Good buy and brilliant delivery Would recommend to anyone”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Ordered a part, received it prompt very happy”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Good prices and very quick delivery”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“GOOD SERVICE GOOD PRODUCTS”
Helpful Report
Posted 6 years ago
HEBRIDES HAULAGE LTD
Verified Buyer
“ladder was easy to fit---delivery was fast - The ladder itself is good quality”
Helpful Report
Posted 6 years ago
Graeme Legg
Verified Buyer
“Good website, easy to find the part I needed, easy to order and pay. Delivered very quickly. Fixed my loft ladder. All good!”
Helpful Report
Posted 6 years ago
Ladderstore is rated 4.5 based on 1,043 reviews
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