Ladderstore Reviews

Name: Ladderstore
Address: The Old Bank, 116-118 Bradshaw Brow, BL2 3DD, Bolton
Rating: 4.53

4.5 Rating 1,044 Reviews

88 %

of reviewers recommend Ladderstore

4.5

Based on 1,044 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD
Bolton
BL2 3DD

Write Your review

Tell us how Ladderstore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ladderstore 5 star review on 19th September 2024

Hans-Joachim Biernetzky

Ladderstore 5 star review on 18th September 2024

Jane Moller

Lydia Dent

Power Electronics UK Ltd

Thomas Jennings

Ladderstore 5 star review on 22nd August 2024

Simon Pickersgill

Ladderstore 5 star review on 23rd July 2024

Peter Higginson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They guys gave great service, ladder exactly as described Would definitely buy from them again Quality”

Helpful Report

Posted 6 years ago

“Super fast delivery quality well made platform at a good price I’ll be using these guys again 5*”

Helpful Report

Posted 6 years ago

“Always get good advice from the staff , quick delivery, have used them for many years .”

Helpful Report

Posted 6 years ago

“Great Service Great Support Good customer experience Would recommend without hesitation”

Helpful Report

Posted 6 years ago

“ORDERED LADDERS THAT SAID IN STOCK,THEN TOLD THRY WERE NO IN STOCK AND COULD BE A FEW WEEKS”

Helpful Report

Posted 6 years ago

“Great range, good price and swift delivery”

Helpful Report

Posted 6 years ago

“Quick fast delivery, product as described, A+ service”

Helpful Report

Posted 6 years ago

“Exactly what I ordered and arrived earlier than expected with the only drawback being that it was actually delivered to the wrong address!!!”

Helpful Report

Posted 6 years ago

“top ladder at top price very good service”

Helpful Report

Posted 6 years ago

“Ladder arrived broken with a botched repair. Not what I would have expected.”

Helpful Report

Posted 6 years ago

“Unable to work a computer to check and order a loft ladder so contacted them by phone. they were brilliant and sorted the correct one needed, it arrived the next day and is now installed with no hassle”

Helpful Report

Posted 6 years ago

“I ordered a set of ladders then was told they were out of stock so they upgraded me to a better set for free, brilliant service”

Helpful Report

Posted 6 years ago

“A great product at a great price. They kept in touch informing me exactly when the new stock would arrive, then they delivered it exactly when they said they would. My loft ladder is now installed, and it's brilliant. Would happily recommend Ladderstore to anyone.”

Helpful Report

Posted 6 years ago

“Very prompt delivery, goods as ordered, would use them again. The Finisher”

Helpful Report

Posted 6 years ago

“Excellent Service, Good Quality Product, Delivered very promptly !”

Helpful Report

Posted 6 years ago

“great quality product and great price with great level of service, next day delivery and no damage! perfect”

Helpful Report

Posted 6 years ago

“product was nothing like it was advertised”

Helpful Report

Posted 6 years ago

Good Afternoon, I'm sorry to hear you are unhappy with the item you purchased. Should you ever be unhappy with the item you receive please do not hesitate to contact the customer service team and we will assist however we can. Ladderstore

Posted 6 years ago

“I ordered a set of ladders and when they arrived they were too tall. I rang to inform them that I needed to return the ladders and order a smaller set. They ordered a smaller set for me and got the other set returned. The credit was done. This to me is a great service and the person on the phone was very helpful.”

Helpful Report

Posted 6 years ago

“Supplied what we ordered”

Helpful Report

Posted 6 years ago

“Fast, hassle free service.”

Helpful Report

Posted 6 years ago

Ladderstore is rated 4.5 based on 1,044 reviews