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Ladderstore Reviews

4.5 Rating 1,044 Reviews
88 %
of reviewers recommend Ladderstore
Company Reviews Product Reviews
1,334
 Metrics Info
4.5
Based on 1,044 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Ladderstore Reviews

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD
Bolton
BL2 3DD

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Anonymous
Verified Buyer
“Brilliant product, swift delivery. What more can you ask for”
Helpful Report
Posted 6 years ago
Spectrum Freight Ltd
Verified Buyer
“We have used Ladder store for the past 18months now and are very happy with the service and quality.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Great choice of quality products - fast and efficient service and delivery”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Delivery of a small part for a loft ladder on time and a a reasonable cost”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Easy website with plenty of accurate info, then I still had a couple of queries that were fully answered over the phone by a knowledgeable lady. Ordering & delivery then happened just fine (we're out in the sticks in SW Scotland).”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Very Satisfied with step ladders; sturdy, have full confidence at the top, in my 9th decade.”
Helpful Report
Posted 6 years ago
Hiemac Ltd
Verified Buyer
“Helpful staff when deciding which product to order and fast delivery”
Helpful Report
Posted 6 years ago
Raphael Barnett
Verified Buyer
“Good quality roof ladder, slightly different from that shown on website. Delivered quickly at a good price.”
Helpful Report
Posted 6 years ago
Hi Raphael, Thank you for taking the time to review your order. With regards to your product, the manufacturers are constantly upgrading the spec of their items in order to provide best quality. We do try to keep the information as up to date as we can on the website and I will feed this information back to the digital marketing team. If there's anything else we can help with do not hesitate to get in touch. Customer Services Manager
Posted 6 years ago
Anonymous
Verified Buyer
“Ladder was good quality but the first delivery had to be rejected- dent in one tread (damaged in transit?) Customer Service speedy and helpful. Would have appreciated tracked delivery though.”
Helpful Report
Posted 6 years ago
Bill Jones
Verified Buyer
“Excellent quality ladder pretty easy to fit.”
Helpful Report
Posted 6 years ago
Christopher J Holt
Verified Buyer
“Excellent once again other than a small hitch with delivery (I did not expect to have to sign for low value parcel).”
Helpful Report
Posted 6 years ago
Hi Christopher, Thank you for your review. I'm pleased you are happy with the item you received. Unfortunately due to size and weight restrictions on certain items, we do send them via courier who require a signature. However we do keep a lot of the lower value items in stock at our Bolton office and they can be collected at your convenience. Should you ever need any more information please do not hesitate to get in touch. Customer Service Manager
Posted 6 years ago
Terry J Pitt
Verified Buyer
“Excellent quality product at a very good price, really fast delivery, well recommended”
Helpful Report
Posted 6 years ago
Ryan & Son
Verified Buyer
“Very strongly made, very impressed, should last a long time, even with rough handling with the boys.”
Helpful Report
Posted 6 years ago
Barry Mc Faite Aerials
Verified Buyer
“quick service”
Helpful Report
Posted 6 years ago
Maurice Monk
Verified Buyer
“The website was easy to navigate The price was competitive. The ladder arrived quickly and is what I was expecting What more could one expect?”
Helpful Report
Posted 6 years ago
Robert Kenyon
Verified Buyer
“Good prices, quick delivery.”
Helpful Report
Posted 6 years ago
R I Colson
Verified Buyer
“good service. Thanks.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“The product was packaged well and delivered quickly.”
Helpful Report
Posted 6 years ago
Steven Harris
Verified Buyer
“The ladder was relatively easy to install even for an amateur joiner like myself.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Great product and easy collection”
Helpful Report
Posted 6 years ago
Ladderstore is rated 4.5 based on 1,044 reviews
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