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Ladderstore Reviews

4.5 Rating 1,043 Reviews
88 %
of reviewers recommend Ladderstore
Company Reviews Product Reviews
1,334
 Metrics Info
4.5
Based on 1,043 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Ladderstore Reviews

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD
Bolton
BL2 3DD

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Lorraine Shepherd
Unverified Reviewer
“I ordered the 'Atlas Platform Stepladder/LIGHT - 3 Tread' in September 2020. Communication with Ladderstore was fantastic from start to finish. They went over and above helping me decide upon the most appropriate ladder for my 77 year old mum who has arthritis and is recovering from a broken wrist. The light but sturdy Werner Atlas 3 tread model is made of aluminium and only weighs 2.8kg - absolutely perfect. Payment was a breeze and arrived within 27 hours of order and in A1 100% perfect condition. Thank You Ladderstore! Lorraine Shepherd (Kent) https://www.ladderstore.com/atlas-platform-stepladder-3-tread”
Helpful Report
Posted 4 years ago
Maurice Burns
Verified Buyer
“Originally ordered a set of Weiner step ladders online during the beginning of COVID 19 lockdown. Informed that the Company producing them had temporarily closed. I was immediately issued with a refund. Once lockdown restrictions eased I contacted Ladderstore who said they could now obtain them for me so I re-ordered. Very fast delivery and at a good price. Highly recommended.”
Helpful Report
Posted 4 years ago
Douglas Orton
Verified Buyer
“Product good and service polite and helpfull”
Helpful Report
Posted 4 years ago
Julian Harries
Verified Buyer
“Great product,great service,very pleased with my purchase from Ladderstore.Thanks for your help.”
Helpful Report
Posted 4 years ago
Steve Labdon
Verified Buyer
“After searching online for ladders I came across Ladderstore. They offered good advice, a great selection and were very competitive on price. Their website was easy to use, the ladders I chose were delivered quickly, they were well packaged and are superb quality. As a small business operating in challenging times I hope more people buy from Ladderstore, they specialise in their products so are the perfect supplier and need your business to continue. I'd highly recommend buying from them.”
Helpful Report
Posted 4 years ago
Nadim Khattar
Verified Buyer
“Once past the difficulty of communicating with Ladderstore, due to Covid, the team were very efficient”
Helpful Report
Posted 4 years ago
Dennis Archer
Verified Buyer
“Fast delivery, quality ladder, nice and rigid when fully extended. Very pleased with purchase.”
Helpful Report
Posted 4 years ago
Pamela James
Verified Buyer
“Great communication and advice and delivery was on time. Would definitely use again!”
Helpful Report
Posted 4 years ago
Brian Revell
Verified Buyer
“HIGHLY RECOMMEND. Very competitive pricing and fast delivery. Very responsive and clear communication to correct an error I had made with the order.”
Helpful Report
Posted 4 years ago
Daniel Sierzanski
Verified Buyer
“Fast delivery”
Helpful Report
Posted 4 years ago
Dave Benn
Verified Buyer
“Easy to order - competitive price - good delivery - pleased with product”
Helpful Report
Posted 4 years ago
Paul Smith
Verified Buyer
“Arrived on time . Items as described and now fitted”
Helpful Report
Posted 4 years ago
Jim Purdue
Verified Buyer
“Very good service and helpful staff would use them again and properly will shortly”
Helpful Report
Posted 4 years ago
David Knowles
Verified Buyer
“Really great ladder, exceptionally fast delivery.”
Helpful Report
Posted 4 years ago
Ian Popham
Verified Buyer
“Excellent service. Good quality step ladders”
Helpful Report
Posted 4 years ago
Steve Leakey
Verified Buyer
“Delivered on time Good service”
Helpful Report
Posted 4 years ago
Andrew Bissell
Verified Buyer
“Great service and quality ladder! Thanks”
Helpful Report
Posted 4 years ago
Barry Davies
Verified Buyer
“Delivered when you said,price was good for product I received.Big thumbs up 👍”
Helpful Report
Posted 4 years ago
David Scott
Verified Buyer
“just what i wanted - good value and a speedy delivery too.”
Helpful Report
Posted 4 years ago
Simon Smith
Verified Buyer
“Excellent. very helpful re finding the right parts to restore our somewhat old sliding loft ladder to original function.”
Helpful Report
Posted 4 years ago
Ladderstore is rated 4.5 based on 1,043 reviews
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