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Ladderstore Reviews

4.5 Rating 1,097 Reviews
88 %
of reviewers recommend Ladderstore
Company Reviews Product Reviews
1,370
 Metrics Info
4.5
Based on 1,097 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Ladderstore Reviews

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD
Bolton
BL2 3DD

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Michael Maragh
Verified Buyer
“Ladderstore was very good and prompt. Lost one star probably not for ladderstore but for ladders. To heavy and very expensive.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“It would be really helpful if our purchase order numbers were quoted on the delivery notes, that way our postal room would know which one of our departments ordered the goods.”
Helpful Report
Posted 5 years ago
Julie Read
Verified Buyer
“Very easy to order and online chat good too. Only problem they didn't call to say when it was coming so it was left outside round the side of my house all weekend.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Good quality product and service and quick delivery. The only issue is that the fixing brackets are 'tie wraped' to the ladder which had caused scratches to the ladder .”
Helpful Report
Posted 5 years ago
John Brock
Verified Buyer
“fitts into a very small loft hatch with out to much trouble ,quite easy to install”
Helpful Report
Posted 5 years ago
Gwinear Parish Church
Verified Buyer
“Ladder delivered on day.”
Helpful Report
Posted 5 years ago
A B Electricals
Verified Buyer
“Little giants Not what I thought they would be very heavy. Advertised as light easy to handle. Ladder store service good though not there fault for little giants deceitful advertising.”
Helpful Report
Posted 6 years ago
Ken Mills
Verified Buyer
“Arrived on time! Very good product, does the job, very pleased with service”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Have been using ladderstore for quite a few years now and find the stock availability and prices good for the products they offer”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Very good product in the Teletower, just have to make the staff aware to keep their fingers clear when lowering sections. Very useful system that gives you a guarded platform at multiple heights, better functionality that the standard tower scaffolds.”
Helpful Report
Posted 6 years ago
Jonathan De Berker
Verified Buyer
“Very good quality top of the range loft ladder. The only problem was that the installation instructions were poor”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Good website, easy to order ladder. Received Email from very helpful lady to say ladder ordered was out of stock, but would be delivered in next 8-10 days. Ladder duly arrived 8 days later, very good service, well done Ladderstore.”
Helpful Report
Posted 6 years ago
Rachel Clarkson
Verified Buyer
“Ladderstore was fine. Ladder isn't the best - its quite a flexible.bendy telescopic ladder which doesn't instill confidence!”
Helpful Report
Posted 6 years ago
Terry J Rich
Verified Buyer
“The Youngman Easiway 3 section ladder was easy to assemble and install. I raise two points - The holes in the pivot brackets were not large enough to accommodate the fixings screws supplied.I used smaller shank diameter screws. Also Important to note - the pivot arm must be fixed at the same horizontal level as the pivot brackets. Very satisfied.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Prompt action taken to replace ladders damaged in transit.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Ordered a part, received it prompt very happy”
Helpful Report
Posted 6 years ago
UK A E A
Verified Buyer
“Fast, hassle free service.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Good service, value for money, does the job.”
Helpful Report
Posted 6 years ago
James McLean
Verified Buyer
“Their price was as competitive as any other website, however what made them stand out was a free delivery to the Inverness area. Some other sites were charging up to £25.00 to deliver here. There was a delay in getting here, but that was unimportant. They made only one mistake. They somehow tried to deliver three ladders when only one was ordered! I would recommend them.”
Helpful Report
Posted 6 years ago
David Cottrell
Verified Buyer
“Good service, prompt delivery and excellent product. No fuss, no bother.”
Helpful Report
Posted 6 years ago
Ladderstore is rated 4.5 based on 1,097 reviews
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