Ladderstore Reviews

Name: Ladderstore
Address: The Old Bank, 116-118 Bradshaw Brow, BL2 3DD, Bolton
Rating: 4.53

4.5 Rating 1,060 Reviews

88 %

of reviewers recommend Ladderstore

4.5

Based on 1,060 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD
Bolton
BL2 3DD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very impressed on their service, but also that they could supply a part for a customer that I had thought would be obsolete. The postage was spot on and arrived swiftly. Thank you”

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Posted 6 years ago

“Good presale information Very fast and efficient delivery Not used yet, but ladders look well made”

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Posted 6 years ago

“The delivery was delayed for a number of weeks, of which I was forewarned. After enquiring, I was eventually given a delivery date but the ladder did not arrive until a week later. Afterwards, I noticed a significant dent in one of the rungs; as I considered it was still safe and I needed it for an urgent job, I decided not to ask for a replacement.”

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Posted 6 years ago

“Recent steps that I bought were just what I wanted, light and very stable when used”

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Posted 6 years ago

“The service was excellent and they were very quick to respond when I contacted them. Very highly recommended.”

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Posted 6 years ago

“Very prompt service. selling excellent products.”

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Posted 6 years ago

“Extremely helpful, very friendly and a great price.”

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Posted 6 years ago

“Excellent product range and very efficient telephone help. There was a slight delay in delivering the goods and my query was dealt with very promptly and resolved.”

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Posted 6 years ago

“Good quality ladders. Very quick delivery”

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Posted 6 years ago

“Their product is excellent, made to a very high quality and accuracy.”

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Posted 6 years ago

“Very simple, great service!”

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Posted 6 years ago

“There was a long delay in receiving my order during which no information was given . I had to chase it up twice !”

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Posted 6 years ago

“The front of the loft ladder has a crack in it, which i think must have occurred by other heavy items being place on top of it during delivery as i can not believe quality check would have passed this at the store. Unfortunately as I could not afford the cost that I would have had to contribute to return it I have had to keep it and fit it and hope it is not too noticeable. It is a shame as it is otherwise a lovely bit of kit.”

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Posted 6 years ago

“Excellent product. Very fast postage.”

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Posted 6 years ago

“Ordered a direct replacement for a set of steps I've been using for the best part of 30 years. Delivered early at a fair price and exactly like the last ones. Should be good for the next few decades.”

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Posted 6 years ago

“Great selection, great prices, free and very quick delivery. What's not to like??”

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Posted 6 years ago

“Good website, easy to order ladder. Received Email from very helpful lady to say ladder ordered was out of stock, but would be delivered in next 8-10 days. Ladder duly arrived 8 days later, very good service, well done Ladderstore.”

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Posted 6 years ago

“Great service and no problem when asked to price will definitely recommend Ladderstore”

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Posted 6 years ago

“The 10 step ladder I bought is great and was a good price and delivered very quickly. I tried to buy one from the usual DIY stores (Homebase, Travis Perkins etc.), but couldn't find what I wanted.”

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Posted 6 years ago

“Ladderstore was fine. Ladder isn't the best - its quite a flexible.bendy telescopic ladder which doesn't instill confidence!”

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Posted 6 years ago

Ladderstore is rated 4.5 based on 1,060 reviews