Ladderstore Reviews

Name: Ladderstore
Address: The Old Bank, 116-118 Bradshaw Brow, BL2 3DD, Bolton
Rating: 4.53

4.5 Rating 1,042 Reviews

88 %

of reviewers recommend Ladderstore

4.5

Based on 1,042 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD
Bolton
BL2 3DD

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Ladderstore 5 star review on 19th September 2024

Hans-Joachim Biernetzky

Ladderstore 5 star review on 18th September 2024

Jane Moller

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Thomas Jennings

Ladderstore 5 star review on 22nd August 2024

Simon Pickersgill

Ladderstore 5 star review on 23rd July 2024

Peter Higginson

Anonymous

Anonymous // 01/01/2019

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“These guys are great! I needed a job doing and was a little impatient waiting for my order to be delivered. The Managing Director assisted and allowed me to pick up from the depot. Really appreciated the extra mile that they went. Will be coming back as and when. Thank you”

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Posted 3 years ago

Hello Louis, thank you so much for leaving us a review. We are pleased to hear that you were happy with the service provided and we will pass on your comment to our Managing Director Gail. Should you need anything else please do not hesitate to contact us, we are happy to help!

Posted 3 years ago

“First class service”

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Posted 3 years ago

Neil, thank you so much for taking the time to leave us a review. We are pleased to hear that you are happy with the service we provide here at Ladderstore. Should you need anything else, please do not hesitate to contact us!

Posted 3 years ago

“We have used the Ladderstore for years and have never had any issues, delivery is quick, the ladders are always in good condition. Good service.”

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Posted 3 years ago

Thank you for taking the time to leave us a review. Firstly, thank you for your custom over the years. We are pleased to hear that you are happy with the products and services you have received from Ladderstore, should you need any further access equipment or accessories, you know where to find us! Thank you again!

Posted 3 years ago

“Wide range of products to choose from, great service and fast delivery.”

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Posted 3 years ago

Thank you for taking the time to leave us a review. We are extremely happy to hear that you are pleased with our extensive range of products and our services. Should you need anything else in the future please do not hesitate to contact us!

Posted 3 years ago

“Friendly and helpful advice helped me choose the right product - thank you.”

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Posted 3 years ago

Thank you for leaving us a review Paul and it's great feedback to hear you were happy with our friendly and helpful team. Should you need any help or advice in the future please don't hesitate to reach out.

Posted 3 years ago

“I could definitely recommend the ladder store promt service and very helpful.”

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Posted 3 years ago

Thank you for taking the time to leave us a review and for the kind feedback and your recommendation.

Posted 3 years ago

“Really good service and good product”

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Posted 3 years ago

Thank you for leaving us a review Elaine, we are happy to learn you received good service and are happy with the product you purchased.

Posted 3 years ago

“Very helpful,arrived very quickly”

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Posted 3 years ago

Thank you for your kind words and 5 star review Alistair. Glad we could help and get your product to you quickly.

Posted 3 years ago

“Prompt and efficient service, I would not hesitate to order from Ladderstore again.”

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Posted 3 years ago

Thank you for taking the time to leave us a review Adam. Lovely to hear that you'd not hesitate in buying from us again, should there be anything else we can help with please get in touch.

Posted 3 years ago

“Great service !!”

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Posted 3 years ago

Thank you for the 5 star review Daniel!

Posted 3 years ago

“I have used the Ladderstore for a number of year now and have always had expellant service”

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Posted 3 years ago

Thank you for taking the time to leave us a review and for the continued support over the years. Should you need any help or advice in the future you know where to find us!

Posted 3 years ago

“Easy to deal with a no excellent service”

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Posted 3 years ago

Thanks for your review William and for your feedback around our service.

Posted 3 years ago

“Very good service on time.very easy to use. Would buy again from you. Regards Mark”

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Posted 3 years ago

Thanks for your review Mark. Great to hear that you'd buy from us again, should you need anything else in the future you know where we are.

Posted 3 years ago

“Can't fault them although they are still a bit stiff to swing back.”

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Posted 3 years ago

Thanks for your review Paul. Glad to hear you are happy with the product you ordered. Over time you should see a little more give when swinging the ladders back.

Posted 3 years ago

“Hi I thought I ordered two sets of different hinges so I would have a choice if which to use but ye sent me 1 of each type only. Can ye please send me the matching hinges please. Thanks”

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Posted 3 years ago

Good Morning Donie, thanks for leaving us a review. We've checked your order and you had ordered one butterfly hinge and one single section hinge. Should your records state differently please don't hesitate to get in touch.

Posted 3 years ago

“Great Service, easy to follow web site.”

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Posted 3 years ago

Thanks for the review Steve, great to hear our website was easy to navigate and find what you were looking for.

Posted 3 years ago

“Fantastic value, quick delivery. Definitely recommend”

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Posted 3 years ago

Thanks for leaving us a review Nigel and thank you for your recommendation.

Posted 3 years ago

“Good quality product and very competitive prices comparing to others but have to wait a while for the delivery.”

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Posted 3 years ago

Thank you for leaving us a review Barry. We'd like to apologise for the delay to your delivery but it's great to hear you are happy with the price and the quality of the product.

Posted 3 years ago

“Excellent service, quick response to placing the order and delivery within 2-3 days as advised.”

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Posted 3 years ago

Thanks for sharing your experience of ordering from us William. It's great to hear you are happy with our service and communications, thank you for your order.

Posted 3 years ago

“Great prices, quick delivery and excellent service”

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Posted 3 years ago

Thank you for leaving us a review Elisabeth, happy to hear you are happy with our pricing, delivery times and service.

Posted 3 years ago

Ladderstore is rated 4.5 based on 1,042 reviews