Ladderstore Reviews

Name: Ladderstore
Address: The Old Bank, 116-118 Bradshaw Brow, BL2 3DD, Bolton
Rating: 4.53

4.5 Rating 1,060 Reviews

88 %

of reviewers recommend Ladderstore

4.5

Based on 1,060 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD
Bolton
BL2 3DD

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Ladderstore 5 star review on 19th September 2024

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Ladderstore 5 star review on 18th September 2024

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Ladderstore 5 star review on 22nd August 2024

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Ladderstore 5 star review on 23rd July 2024

Peter Higginson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, prompt delivery and a very good product at a competitive price”

Helpful Report

Posted 5 years ago

Hi, Thank you so much for leaving your review. It is great to hear positive feedback from our customers. If there is anything you need in the future, don't hesitate to get in touch. Kind regards Ladderstore

Posted 5 years ago

“The ladder was exactly as it looked, exactly what I wanted and arrived quickly. Marvellous!”

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Posted 5 years ago

Hello, Thank you so much for your review, We are so glad that you happy with your purchase. Thank for your order. Kind regards Ladderstore

Posted 5 years ago

“The product was very good and the price was competitive”

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Posted 5 years ago

Good Afternoon, Thank you for your review. We are glad you happy with your order from Ladderstore.

Posted 5 years ago

“Good Value and good quality ladders”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for taking the time to review our service. We are glad you are happy with your product. Kind Regards Ladderstore

Posted 5 years ago

“Unhappy, filled in a survey that the chief exec would see but ignored.”

Helpful Report

Posted 5 years ago

Good Afternoon, Thank you for taking the time to leave a review. I'm sorry to hear you had an issue with your order. All of our surveys are followed up so I'm unsure which survey this would refer to. We will contact you directly to address the issue. Kind Regards Ladderstore

Posted 5 years ago

“Impressed with the product, very well made. Although there is no cover available, I did buy a Telesteps 4.4m cover that fits very hard wearing and works well for carrying and protection.”

Helpful Report

Posted 5 years ago

Good Afternoon, Thank you for your review. We are glad to hear you are happy with the prodcut you ordered from us. Kind Regards Ladderstore

Posted 5 years ago

“Delivered on time, good price.”

Helpful Report

Posted 5 years ago

Hi Raymond Thank you so much for leaving your review. It is great to hear positive feedback from our customers. If there is anything you need in the future, don't hesitate to get in touch. Kind regards Ladderstore

Posted 5 years ago

“The website, the ordering process and delivery was all very straightforward. We are delighted with the telescopic loft ladder we purchased.”

Helpful Report

Posted 5 years ago

Good Afternoon, Thank you for taking the time to review us. We are pleased that you are happy with the team and the service you received. Kind Regards Ladderstore

Posted 5 years ago

“Little Giant two step ladder with handrail Heavy strong as it said on the description All good and does the job Safe platform for an older person, which is why purchased, but beware heavy.”

Helpful Report

Posted 5 years ago

Thank you for reviewing the product you purchased from Ladderstore. We are glad to hear it does the trick for you. Kind Regards Ladderstore

Posted 5 years ago

“Great product. But very heavy.”

Helpful Report

Posted 5 years ago

Hi There, Unfortunately the nature of these industrial products does make them a little heavy sometimes, but we are glad you are happy with it. Kind Regards Ladderstore

Posted 5 years ago

“Found just the ladder I was looking for. Wanted safety hand rails and product to be light for me to handle.”

Helpful Report

Posted 5 years ago

Hello Thank you so much for your review, We are so glad that you like your product! Thank for your order. Kind regards Ladderstore

Posted 5 years ago

“Ordered adjustable ladder feet online and they arrived promptly. Reasonably priced and easy to fit.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to review us. We are happy to hear you are pleased with your purchase. Kind Regards Ladderstore

Posted 5 years ago

“Very quick delivery and exactly as requested”

Helpful Report

Posted 5 years ago

Hi Thank you so much for leaving your review. It is great to hear positive feedback from our customers. If there is anything you need in the future, don't hesitate to get in touch. Kind regards Ladderstore

Posted 5 years ago

“Replacement part sourced from ladderstore. Easy to find correct part. Delivery very quick and product exactly as described. Very happy with purchase and service. Would certainly use again.”

Helpful Report

Posted 5 years ago

Good Afternoon, Thank you for taking the time to review us. We are pleased that you are happy with the team and the service you received. Kind Regards Ladderstore

Posted 5 years ago

“Fast and efficient way of dealing with us and would not hesitate to use again when required.”

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Posted 5 years ago

“The goods was delivered in complete I have mail 4 times asking for the missing parts”

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Posted 5 years ago

Hi Jeff, I'm really sorry about this - I have requested these to be sent a couple of time and actually packed and posted them myself once so I'm struggling to see why these aren't being received. I will get in touch with you and get to the bottom of it. Kind Regards Richard Customer Service Manager

Posted 5 years ago

“Fantastic ladder, easily fitted, fantastic price.”

Helpful Report

Posted 5 years ago

Good Afternoon, We are pleased you are happy with your purchase from Ladderstore. If you need anything in future please don't hesitate to get in touch! Kind Regards Ladderstore

Posted 5 years ago

“Very helpful sales people and the products all arrived on time and in good order.”

Helpful Report

Posted 5 years ago

Good Afternoon It’s great to hear that you have had a great experience with our customer service, we always try to make ordering from Ladderstore as pleasurable as possible. Kind regards Ladderstore

Posted 5 years ago

“Jacky is always so helpful and quick to respond, great customer service all round. Very easy to set up business account with and placing orders extremely smooth”

Helpful Report

Posted 5 years ago

Good Afternoon, I'm sure Jacky will be pleased to hear that feedback, and so are we! Thank you very much for your review. Kind Regards Ladderstore

Posted 5 years ago

“excellent product highly recommended”

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Posted 5 years ago

Hi Peter, Thank you for your review. We are glad you are pleased with the product you ordered. Kind Regards Ladderstore.

Posted 5 years ago

Hi There Thank you so much for your review, We are so glad that you like your product! Thank for your order. Kind regards Ladderstore

Posted 5 years ago

Ladderstore is rated 4.5 based on 1,060 reviews