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Ladderstore Reviews

4.5 Rating 1,043 Reviews
88 %
of reviewers recommend Ladderstore
Company Reviews Product Reviews
1,334
 Metrics Info
4.5
Based on 1,043 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Ladderstore Reviews

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD
Bolton
BL2 3DD

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UPPER TEESDALE AGRICULTURAL SUPPORT SERVICES LTD
Verified Buyer
“Good price, quick delivery”
Helpful Report
Posted 5 years ago
Duncan Gray
Verified Buyer
“great product easy to use”
Helpful Report
Posted 5 years ago
Gabrielle Thomson
Verified Reviewer
“A fault on a part was dealt with promptly. It was reported at lunchtime on Friday and fixed by 9.30 on Monday morning by a technician who came to my house in Staffordshire. Would certainly recommend this company”
Helpful Report
Posted 6 years ago
Susan Ellis
Verified Buyer
“Great service came quickly ladders very safe when stood even on the top step. Higher recommend”
Helpful Report
Posted 6 years ago
A.Bowyer
Verified Buyer
“I was very impressed on their service, but also that they could supply a part for a customer that I had thought would be obsolete. The postage was spot on and arrived swiftly. Thank you”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Good presale information Very fast and efficient delivery Not used yet, but ladders look well made”
Helpful Report
Posted 6 years ago
Graham P Mead
Verified Buyer
“The delivery was delayed for a number of weeks, of which I was forewarned. After enquiring, I was eventually given a delivery date but the ladder did not arrive until a week later. Afterwards, I noticed a significant dent in one of the rungs; as I considered it was still safe and I needed it for an urgent job, I decided not to ask for a replacement.”
Helpful Report
Posted 6 years ago
BRIAN R HILL
Verified Buyer
“Recent steps that I bought were just what I wanted, light and very stable when used”
Helpful Report
Posted 6 years ago
MARY WASSON
Verified Buyer
“The service was excellent and they were very quick to respond when I contacted them. Very highly recommended.”
Helpful Report
Posted 6 years ago
BRYAN COOKE
Verified Buyer
“Very prompt service. selling excellent products.”
Helpful Report
Posted 6 years ago
Lee Cox
Verified Buyer
“Extremely helpful, very friendly and a great price.”
Helpful Report
Posted 6 years ago
Richard Williams
Verified Buyer
“Excellent product range and very efficient telephone help. There was a slight delay in delivering the goods and my query was dealt with very promptly and resolved.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Good quality ladders. Very quick delivery”
Helpful Report
Posted 6 years ago
Alan Harle
Verified Buyer
“Their product is excellent, made to a very high quality and accuracy.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Very simple, great service!”
Helpful Report
Posted 6 years ago
Peter J Redhead
Verified Buyer
“There was a long delay in receiving my order during which no information was given . I had to chase it up twice !”
Helpful Report
Posted 6 years ago
Melvin Martin
Verified Buyer
“The front of the loft ladder has a crack in it, which i think must have occurred by other heavy items being place on top of it during delivery as i can not believe quality check would have passed this at the store. Unfortunately as I could not afford the cost that I would have had to contribute to return it I have had to keep it and fit it and hope it is not too noticeable. It is a shame as it is otherwise a lovely bit of kit.”
Helpful Report
Posted 6 years ago
Richard Boursnell
Verified Buyer
“Excellent product. Very fast postage.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Ordered a direct replacement for a set of steps I've been using for the best part of 30 years. Delivered early at a fair price and exactly like the last ones. Should be good for the next few decades.”
Helpful Report
Posted 6 years ago
Christopher N Barber
Verified Buyer
“Great selection, great prices, free and very quick delivery. What's not to like??”
Helpful Report
Posted 6 years ago
Ladderstore is rated 4.5 based on 1,043 reviews
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