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Ladderstore Reviews

4.5 Rating 1,044 Reviews
88 %
of reviewers recommend Ladderstore
Company Reviews Product Reviews
1,334
 Metrics Info
4.5
Based on 1,044 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Ladderstore Reviews

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD
Bolton
BL2 3DD

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Anonymous
Verified Buyer
“I'm very pleased with the ladder. It's very sturdy and arrived when I expected it.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“The loft hatch and ladder were delivered when promised. The price was reasonable. The instructions were straightforward but it was definitely a two-person job. Once installed, it was straightforward to use, although a bit stiff to start with.”
Helpful Report
Posted 6 years ago
Dave Robinson
Verified Buyer
“Good prices and came quick”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“So easy to move the ladder around - fits in the back of my car and easily transportable. Not too heavy. Feel safe when climbing it. Delighted with my purchase.”
Helpful Report
Posted 6 years ago
F J Gane Ltd
Verified Buyer
“Quick delivery, value for money. The delivery driver was brilliant, couldn't have been more polite and helpful. I will use ladderstore again when purchasing a ladder for my company. Highly recommended.”
Helpful Report
Posted 6 years ago
Tom Lowe
Verified Buyer
“Delivered on time, easy website experience and all round shopping good.”
Helpful Report
Posted 6 years ago
Neil Barlow
Verified Buyer
“Good prices, quick delivery.”
Helpful Report
Posted 6 years ago
Lancaster Plumbing
Verified Buyer
“Ordered roof ladder from your website which said the item was in stock & ready to ship. This wasn’t the case. When I called after a week I was advised that the item would be at least another 15 working days till delivery. I asked for a full refund & purchased the item elsewhere the next day. Staff on the phone didn’t seem too bothered to assist me or even offer an alternative product. Won’t be using the ladder store again.”
Helpful Report
Posted 6 years ago
Good Afternoon, I'm very sorry to hear that this was your experience with Ladderstore. We do endeavour to keep stock levels correct on the website so apologies for the error on this occasion and any inconvenience caused by the delay. Ladderstore
Posted 6 years ago
Graham MCnicholl
Verified Buyer
“Sale admin was fine but subsequent e-mail asking for assistance was ignored.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Great product, delivered quickly, so all good!”
Helpful Report
Posted 6 years ago
Phoenix Electrical
Verified Buyer
“first class service from point of order until completion will use you again thankyou”
Helpful Report
Posted 6 years ago
Kevin Britton
Verified Buyer
“The advisor on the phone was helpful and polite. The delivery was efficient. The item is just as was hoped for. Many thanks.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Very helpful and great service. They know their stuff on ladders”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Really helpful company, brilliant customer service, my builders really very pleased with the ladder. Delivered within a day or two. Very pleased and have recommended Ladderstore to friends and family.”
Helpful Report
Posted 6 years ago
Robert Minazza
Verified Buyer
“After years of having a problem with my loft ladder due to worn out clips after finding ladderstore online and having free delivery I ordered the parts and was pleased with how quickly the parts came and solved my problem many thanks”
Helpful Report
Posted 6 years ago
Steve Gill
Verified Buyer
“Prompt service, best price for a product that is hard to get with any sort of reduction.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Quick and efficient service. Product arrived on time.”
Helpful Report
Posted 6 years ago
Ian K Robinson
Verified Buyer
“Ordered online, delivered on time, good product as advertised.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I ordered 2 sets of the wrong size ladders! Ladderstore, didn’t made a fuss, they changed them quickly, and didn’t try to rip us off in delivery fees. The delivery men we’re friendly and helpful. Will buy from them again.”
Helpful Report
Posted 6 years ago
Ms A Mclaren
Verified Buyer
“The ladder i ordered is of very good quality and the delivery was on time..also the competative price was a big plus.”
Helpful Report
Posted 6 years ago
Ladderstore is rated 4.5 based on 1,044 reviews
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