Ladderstore Reviews

Name: Ladderstore
Address: The Old Bank, 116-118 Bradshaw Brow, BL2 3DD, Bolton
Rating: 4.53

4.5 Rating 1,060 Reviews

88 %

of reviewers recommend Ladderstore

4.5

Based on 1,060 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD
Bolton
BL2 3DD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, value for money. The delivery driver was brilliant, couldn't have been more polite and helpful. I will use ladderstore again when purchasing a ladder for my company. Highly recommended.”

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Posted 6 years ago

“Delivered on time, easy website experience and all round shopping good.”

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Posted 6 years ago

“Good prices, quick delivery.”

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Posted 6 years ago

“Ordered roof ladder from your website which said the item was in stock & ready to ship. This wasn’t the case. When I called after a week I was advised that the item would be at least another 15 working days till delivery. I asked for a full refund & purchased the item elsewhere the next day. Staff on the phone didn’t seem too bothered to assist me or even offer an alternative product. Won’t be using the ladder store again.”

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Posted 6 years ago

Good Afternoon, I'm very sorry to hear that this was your experience with Ladderstore. We do endeavour to keep stock levels correct on the website so apologies for the error on this occasion and any inconvenience caused by the delay. Ladderstore

Posted 6 years ago

“Sale admin was fine but subsequent e-mail asking for assistance was ignored.”

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Posted 6 years ago

“Great product, delivered quickly, so all good!”

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Posted 6 years ago

“first class service from point of order until completion will use you again thankyou”

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Posted 6 years ago

“The advisor on the phone was helpful and polite. The delivery was efficient. The item is just as was hoped for. Many thanks.”

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Posted 6 years ago

“Very helpful and great service. They know their stuff on ladders”

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Posted 6 years ago

“Really helpful company, brilliant customer service, my builders really very pleased with the ladder. Delivered within a day or two. Very pleased and have recommended Ladderstore to friends and family.”

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Posted 6 years ago

“After years of having a problem with my loft ladder due to worn out clips after finding ladderstore online and having free delivery I ordered the parts and was pleased with how quickly the parts came and solved my problem many thanks”

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Posted 6 years ago

“Prompt service, best price for a product that is hard to get with any sort of reduction.”

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Posted 6 years ago

“Quick and efficient service. Product arrived on time.”

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Posted 6 years ago

“Ordered online, delivered on time, good product as advertised.”

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Posted 6 years ago

“I ordered 2 sets of the wrong size ladders! Ladderstore, didn’t made a fuss, they changed them quickly, and didn’t try to rip us off in delivery fees. The delivery men we’re friendly and helpful. Will buy from them again.”

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Posted 6 years ago

“The ladder i ordered is of very good quality and the delivery was on time..also the competative price was a big plus.”

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Posted 6 years ago

“Good service, value for money, does the job.”

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Posted 6 years ago

“A FIRST CLASS SERVICE PLUS A QUALITY PRODUCT.”

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Posted 6 years ago

“They had the parts I was looking for quick delivery excellent service”

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Posted 6 years ago

“Their price was as competitive as any other website, however what made them stand out was a free delivery to the Inverness area. Some other sites were charging up to £25.00 to deliver here. There was a delay in getting here, but that was unimportant. They made only one mistake. They somehow tried to deliver three ladders when only one was ordered! I would recommend them.”

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Posted 6 years ago

Ladderstore is rated 4.5 based on 1,060 reviews