Ladderstore Reviews

Name: Ladderstore
Address: The Old Bank, 116-118 Bradshaw Brow, BL2 3DD, Bolton
Rating: 4.53

4.5 Rating 1,060 Reviews

88 %

of reviewers recommend Ladderstore

4.5

Based on 1,060 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD
Bolton
BL2 3DD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price and a good range of quality products”

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Posted 6 years ago

“Good range of products at very good prices. Customer service was second to none; my choice was originally out of stock and I was contacted immediately to tell me so. When I elected to wait until my choice was actually in stock I was contacted weekly which reassured me that I hadn't been forgotten. If only all companies worked like this. Delivery took place immediately goods came into stock.”

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Posted 6 years ago

“Good value & Service”

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Posted 6 years ago

“Great sturdy ladders. Can reach upto about 15' when pruning trees.”

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Posted 6 years ago

“Bought "Guide & Pivot Assembly for Youngman Easiway & Spacemaker Loft Ladders" and saved the cost of a new ladder. BTW if fits a Clima ladder from 30+ years ago. Prompt delivery.”

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Posted 6 years ago

“Very happy with the product selection, the ease of ordering, and the speed of delivery”

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Posted 6 years ago

“Excellent! Quick delivery, I’m impressed with the quality of the product, not the cheapest but you do “get what you pay for”, well worth it. Thank you, highly recommended!”

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Posted 6 years ago

“I was unsure which ladder to purchase, but their personnel were vey patient and knowledgeable and as a result I made the correct choice”

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Posted 6 years ago

“The ladder arrived on time and easily installed, very pleased with the product and the service, thanks.”

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Posted 6 years ago

“Quick, efficient and exactly what we needed”

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Posted 6 years ago

“it was a folding loft ladder and easy to install and successful in its use”

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Posted 6 years ago

“Easy to install and use .no problem storing.good and robust.”

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Posted 6 years ago

“Easy to order on-line - clear guidance to ensure I purchased one that would fit. Speedy delivery. The telescopic ladder itself is a quality piece of engineering. Easy to fit with clear instructions. I am very pleased with my purchase.”

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Posted 6 years ago

“Easy to order ,Short delivery time, good price”

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Posted 6 years ago

“They offer great value - were very responsive to questions and delivered very quickly”

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Posted 6 years ago

“I ordered a fibreglass step ladder from them. When it arrived, it was only contained in the manufacturers packaging (thin polythene) and as a result was slightly damaged, not enough to warrant sending it back (as I needed to use it) but enough to be annoying. I don't think it is fair to blame the courier. It's the fault of Ladderstore for not bothering to pack it properly. To send it via courier wrapped in nothing more than its manufacturer's polythene wrapper is just lazy and asking for trouble. Apart from that their prices were good and free delivery.”

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Posted 6 years ago

We are very sorry to hear you are not happy with the service you have received from Ladderstore. Unfortunately as these particular ladders are dispatched directly from the manufacturer we have little control over the packaging used and do try to use ample packaging where we can. We do take all customer queries seriously and are happy to exchange damaged items if requested. Should you have any further queries please do not hesitate to contact us directly. Kind Regards, Ladderstore.

Posted 6 years ago

“Delivered to site , spot on thanks”

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Posted 6 years ago

“Very efficient ordering and delivery service. Very pleased with the product”

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Posted 6 years ago

“Laddersore offer a good range of choices at competative price. Delivered on the day promised and in good condition.”

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Posted 6 years ago

“Great price and service. Definitely use them again.”

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Posted 6 years ago

Ladderstore is rated 4.5 based on 1,060 reviews