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Ladderstore Reviews

4.5 Rating 1,044 Reviews
88 %
of reviewers recommend Ladderstore
Company Reviews Product Reviews
1,334
 Metrics Info
4.5
Based on 1,044 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Ladderstore Reviews

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD
Bolton
BL2 3DD

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Phil Cotterill
Verified Buyer
“Delivered to site , spot on thanks”
Helpful Report
Posted 6 years ago
Robin Morgan
Verified Buyer
“Very efficient ordering and delivery service. Very pleased with the product”
Helpful Report
Posted 6 years ago
PLC Services
Verified Buyer
“Laddersore offer a good range of choices at competative price. Delivered on the day promised and in good condition.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Great price and service. Definitely use them again.”
Helpful Report
Posted 6 years ago
David Cox
Verified Buyer
“hook fit on the pole great”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Wrong size ladder was delivered one rung shorter than ordered. After sales was good and as decided to keep the ladder was refunded the difference. However paid for next day delivery but took two days and despite being told a refund would be made, nothing ever received.”
Helpful Report
Posted 6 years ago
Hi There, many thanks taking the time to leave the review. I can see from the notes on the order that the difference was refunded and that the next day delivery should have been refunded. I will look into this and contact you with regards the next day delivery charge. Kind Regards, Ladderstore.
Posted 6 years ago
Raymond Lloyd
Verified Buyer
“Good service and prompt delivery. Excellent product (as described). A very happy customer who would definitely recommend the Ladderstore.”
Helpful Report
Posted 6 years ago
Christopher L Jeans
Verified Buyer
“Excellent product delivered promptly at a good price”
Helpful Report
Posted 6 years ago
Bruce N Dewar
Verified Buyer
“This was a hassle-free purchase and delivery at a fair price. In-house email forum was great. Altogether well worth it.”
Helpful Report
Posted 6 years ago
David Furness
Verified Buyer
“great product and delivery was very quick”
Helpful Report
Posted 6 years ago
Donald J Morris
Verified Buyer
“Easy to contact and make an order. Delivered promptly. Happy with product and service.”
Helpful Report
Posted 6 years ago
Patrick Forrest
Verified Buyer
“Very good quality ladder at a reasonable price and the delivery service was excellent”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Product as described. Good Quality. Good price. Excellent on-line service.”
Helpful Report
Posted 6 years ago
Anna M Ingleby
Verified Buyer
“I accidentally ordered the wrong ladder but it was really easy to get it corrected and the correct one is brilliant.”
Helpful Report
Posted 6 years ago
Margaret I Joy
Verified Buyer
“Best ladder we have ever bought.+ Brilliant service.”
Helpful Report
Posted 6 years ago
Roger P Woolls
Verified Buyer
“I recently bought a fixing bracket from Ladderstore, for my loft ladder that had come loose from the floor of my loft, I found Ladderstore online and rang them for some information on the size of the bracket that I needed, I told them my problem and the lady I spoke to (Meg Oliver) was very helpful, she went to measure the bracket and emailed me straight away and when it turned up it fitted perfectly, I couldn't be happier with the service I received..”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Good product.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Great ladder at a competitive price with swift delivery. A little problem with stock availability was quickly sorted - showing high level of customer service.”
Helpful Report
Posted 6 years ago
Anthony Whittaker
Verified Buyer
“Good on line advice prior to purchase, delivery on schedule and ladder in use is just what I was hoping for. It’s practical, light to handle but robust. First class all round!”
Helpful Report
Posted 6 years ago
Jason Sinclair
Verified Buyer
“Good range, competitive price and fast home delivery.”
Helpful Report
Posted 6 years ago
Ladderstore is rated 4.5 based on 1,044 reviews
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