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Ladderstore Reviews

4.5 Rating 1,044 Reviews
88 %
of reviewers recommend Ladderstore
Company Reviews Product Reviews
1,334
 Metrics Info
4.5
Based on 1,044 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Ladderstore Reviews

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD
Bolton
BL2 3DD

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WHITSTABLE MARINE
Verified Buyer
“Very fast delivery a great quality ladder”
Helpful Report
Posted 6 years ago
ATLAS CERAMICS (SOUTH) LTD
Verified Buyer
“simple and straight forward”
Helpful Report
Posted 6 years ago
Robert J Slack
Verified Buyer
“The product purchased (Telesteps 60324 Telescopic Loft Ladder for Small Hatch Sizes) was delivered the day following placement of my order. It matched the detailed specification of the product on the web site exactly. It was easy to fit requiring only small modification of the hatch opening. The Telesteps loft ladder is a high quality strong and sturdy ladder which proves to be money well spent. The order transaction and delivery service from Ladderstore was excellent.”
Helpful Report
Posted 6 years ago
M. Halliday
Verified Buyer
“Excellent service. Received products on time. Would recommend their service to anyone who needs specialist ladder parts.”
Helpful Report
Posted 6 years ago
FORESTRY COMMISSION
Verified Buyer
“Excellent assistance and speedy delivery”
Helpful Report
Posted 6 years ago
Gasway
Verified Buyer
“We have just started to use Ladderstore as the main supplier for all of our access ladder/steps etc, to date the service has been good and we are pleased with the service.”
Helpful Report
Posted 6 years ago
Elizabeth Tyler
Verified Buyer
“Yay ladder was delivered promptly, at a great price, and is excellent quality, very happy.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Good service and discussion over the phone to choose the right model My grandchildren love it as access to a mezzanine”
Helpful Report
Posted 6 years ago
Mike Solomons
Verified Buyer
“I’m a time served joiner I’ve fitted at least 100 loft ladders in the last three years When i get an difficult job to fit ie a tight area to get a ladder in they can and do addvise and price me the ladder i need for the job They know what there talking about Regards mike”
Helpful Report
Posted 6 years ago
Samuel Seeler
Verified Buyer
“Ladder arrived damaged. Two opposing corners crushed but damage wasn't visible underneath packaging.”
Helpful Report
Posted 6 years ago
Good Morning, Sincere apologies that the item was sustained some damage whilst in transit. We do ask that all damages are reported as soon as possible and offer a 30 day period to report these. Unfortunately on this occasion it was four months down the line that this was reported so we were unable to do a straight swap. Many apologies we could not be of more help on this occasion.
Posted 6 years ago
GTL Europe Ltd
Verified Buyer
“As always quick service, good prices and fast delivery.”
Helpful Report
Posted 6 years ago
Paul Blackman
Verified Buyer
“really good product promt delivery very pleased”
Helpful Report
Posted 6 years ago
Dennis C Hunt
Verified Buyer
“Best purchase I’ve made for a while, made getting in and out of the loft so easy”
Helpful Report
Posted 6 years ago
Paul J Ingrouille
Verified Buyer
“Despite ordering my loft ladder between Christmas and New Year and being told that the company was effectively closed until January 2018 my order arrived in December 2017 - fantastic service and very much appreciated. The helpful web-site made ordering simple, which again was much appreciated.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Prompt delivery. Excellent product.: very stable 3 step kitchen stool.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Excellent price with fast delivery.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“The item was exactly what I wanted”
Helpful Report
Posted 6 years ago
Maysand Ltd
Verified Buyer
“Good prices and excellent delivery service”
Helpful Report
Posted 6 years ago
Darren Keat
Verified Buyer
“The ladder is very sturdy and the service was excellent.”
Helpful Report
Posted 6 years ago
Michael Chow
Verified Buyer
“Prompt easy order & delivery. Unfortunately my builder noticed an imperfection in the construction of the ladders however as it didn’t impact on the function of the ladders I accepted the unit as it was.”
Helpful Report
Posted 6 years ago
Ladderstore is rated 4.5 based on 1,044 reviews
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