Ladderstore Reviews

Name: Ladderstore
Address: The Old Bank, 116-118 Bradshaw Brow, BL2 3DD, Bolton
Rating: 4.53

4.5 Rating 1,060 Reviews

88 %

of reviewers recommend Ladderstore

4.5

Based on 1,060 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Ladderstore:

Ladderstore are specialists in all things to do with Working at Height safely. Our experienced team will help you choose the best solution to your access query and if we cannot find a standard product we work closely with all the leading UK manufacturers to design and manufacture a bespoke solution for you.

Visit Website

Phone:

01204 590 232

Email:

Customerservices@ladderstore.com

Location:

The Old Bank, 116-118 Bradshaw Brow, BL2 3DD
Bolton
BL2 3DD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and best ladder I have ever bought.”

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Posted 6 years ago

“Fast delivery”

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Posted 6 years ago

“First order was missing a part. However the customer service team quickly rectified. Great service”

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Posted 6 years ago

“I have purchsed 3 Hailo ladders of different types and different occassions and have found it easy to place an order at a good price and delivery has been prompt every time. I have been very pleased with the service and the products.”

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Posted 6 years ago

“The ladder I ordered is GREAT”

Ladderstore 3 star review on 19th July 2018

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Posted 6 years ago

Good Afternoon, Thank you for your order and I am glad you are pleased with the final product. We welcome all feedback on orders and I'm sorry that you weren't kept up to date with the manufacturing and delivery progress. We will use this feedback to improve our future service. Kind Regards, Ladderstore

Posted 6 years ago

“Replacement part was exactly what I needed to fix my loft ladder. Service was quick and efficient. Price was good value.”

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Posted 6 years ago

“Outstanding customer service with great value quality products.”

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Posted 6 years ago

“Super ladder, good price, speedy delivery – just rather annoyed that delivery left it in the front garden without ringing the bell to say so. I was in the house all the time, waiting for delivery so I could then go out on an urgent errand. Wasted the next hour or so waiting – when it was there (free for anyone to walk off with it, not a reassuring thought) all along.”

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Posted 6 years ago

“great service.and great prices . have used them twice now”

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Posted 6 years ago

“Expellant service easy on line ordering”

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Posted 6 years ago

“I needed a pat to repair my exisiting loft ladder and the company that had made it had been taken over and no longer supplied the parts. I sent Ladderstore a request and pictures of the broken part and they were able to find an alternative part that fitten my ladder. Fast response and excellent customer service. Highly recommended. Thank you.”

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Posted 6 years ago

“The Latter was delivered on time, as specified, well packaged and is a great product. The extra stabilizer bar I ordered works well but is a little frustrating in that the ladder can no longer be locked together when being stowed (as the bar gets in the way). However this is a attribute of the manufactures design not the Ladder store.”

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Posted 6 years ago

“Good price for my ladder, easy to communicate with and very quick to resolve the issue I had with their courier service”

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Posted 6 years ago

“PART FOR OLD LOFT LADDER SAVED SPENDING OUT ON A NEW ONE AT LOTS MORE THAN THE SMALL PART COST”

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Posted 6 years ago

“Was very easy to install the bottom bar which made it vertical stable when working at height.A very good ladder at a good price”

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Posted 6 years ago

“They supplied an excellent loft ladder at a reasonable price.”

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Posted 6 years ago

“Very fast delivery a great quality ladder”

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Posted 6 years ago

“simple and straight forward”

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Posted 6 years ago

“The product purchased (Telesteps 60324 Telescopic Loft Ladder for Small Hatch Sizes) was delivered the day following placement of my order. It matched the detailed specification of the product on the web site exactly. It was easy to fit requiring only small modification of the hatch opening. The Telesteps loft ladder is a high quality strong and sturdy ladder which proves to be money well spent. The order transaction and delivery service from Ladderstore was excellent.”

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Posted 6 years ago

“Excellent service. Received products on time. Would recommend their service to anyone who needs specialist ladder parts.”

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Posted 6 years ago

Ladderstore is rated 4.5 based on 1,060 reviews