Klipspringer Ltd Reviews

Name: Klipspringer Ltd
Address: Foxtail House, Foxtail Road, Ransomes Europark, Ipswich, Suffolk
Rating: 4.82

4.8 Rating 1,598 Reviews

97 %

of reviewers recommend Klipspringer Ltd

4.8

Based on 1,598 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Klipspringer Ltd:

As the dependable partner of choice, Klipspringer has been helping the complete food sector achieve 'compliance with confidence' for over 20 years, through innovative food safety, hygiene and visual management solutions.

Visit Website

Phone:

01473 461800

Email:

sales@klipspringer.com

Location:

Foxtail House, Foxtail Road, Ransomes Europark,
Ipswich
Suffolk
IP3 9RX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor order not complete”

Helpful Report

Posted 2 years ago

Many thanks for your review Gary - We appreciate all feedback both good and bad! As per my earlier email correspondance, apologies that we missed off one of the scoops you ordered. I have organised this to be sent out to you and this will be dispatched straight away. Your other items on the order which are being made for you will follow on as soon as they are ready. Please feel free to contact me if you need to discuss this further- Jeremy Elphick - Customer Support Team - 01473 461800.

Posted 2 years ago

“excellant service all round”

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Posted 2 years ago

“very easy process with a detaild quote to our requirements,followed up by visual proofs for verification before supply.good effecient process”

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Posted 2 years ago

“Service delivered by Klipspringer is always very proffesional. I don't have to wait too long for the equipment to be send to me.”

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Posted 2 years ago

“Good customer service, quality products and fast turn around times for orders”

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Posted 2 years ago

“Service was good and fast as usual. Picking up and return charges are a bit steep considering the price of the service.”

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Posted 2 years ago

“Good Service & Prompt Delivery”

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Posted 2 years ago

“Excellent service.”

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Posted 2 years ago

“It took 4 months for the product to be sent out. It still hasnt arrived.”

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Posted 2 years ago

Good morning and many thanks for your review and feedback. I have had a look in to this and I can see that your equipment was dispatched on the 31st Jan and was delivered on the 1st Feb @ 16.39. I will email the proof of delivery to the store email address for you. I absolutely agree that 12 weeks was too long for you to have to wait for this and we are sorry about the manufacturing delays, due to electronic components not being available, you experienced. This has affected a lot of different industries. Unfortunately the complications in the supply chain meant it was hard to provide regular and accurate updates but we have certianly learnt from this situation. Very happy to discuss this if you would like to give me a call or you still have trouble locating the goods. Jeremy Elphick - Customer Support Team - 01473 461800

Posted 2 years ago

“Good service and fast delivery. Items in good condition.”

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Posted 2 years ago

“Order was sent out with mo delivery date, sent back to warehouse - missing items replaced fast!”

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Posted 2 years ago

“I just want to thank and commend you for your quality and speed of service you offer, especially recently with our order to Leicester and also helping us with some calibration on weights. And of course, the Skittles!”

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Posted 2 years ago

“Service from Klipspringer is always good. Never had any problems with any of our orders and they delivery quickly.”

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Posted 2 years ago

“very good service and quality.”

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Posted 2 years ago

“Excellent support provided throughout the process by Klipspringer, particularly Jacob, who is now my point of contact for future projects.”

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Posted 2 years ago

“Fast reliable delivery & great products!”

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Posted 2 years ago

“Jeremy gave me all the information I required and the sale went very smoothly. I have been dealing with Klipspringer for many years and the only negative thing I could ever say is about their prices - but hey-ho :)”

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Posted 2 years ago

“very helpful and efficient customer service and speedy delivery.”

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Posted 2 years ago

“We sent and wanted back within a week due to a visit we were having, and the kit came back on time, many thanks. That was great service.”

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Posted 2 years ago

“Fabulous service and very pleased with the final product.”

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Posted 2 years ago

Klipspringer Ltd is rated 4.8 based on 1,598 reviews