Klipspringer Ltd Reviews

Name: Klipspringer Ltd
Rating: 4.82

4.8 Rating 1,588 Reviews

97 %

of reviewers recommend Klipspringer Ltd

4.8

Based on 1,588 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Klipspringer Ltd:

As the dependable partner of choice, Klipspringer has been helping the complete food sector achieve 'compliance with confidence' for over 20 years, through innovative food safety, hygiene and visual management solutions.

Visit Website

Phone:

01473 461800

Email:

sales@klipspringer.com

Location:

Rynor House, Farthing Road,
IP1 5AP

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Klipspringer Ltd 5 star review on 11th February 2022

Suzanna W

Klipspringer Ltd 5 star review on 22nd July 2021

Joshua G

Anonymous

Anonymous // 01/01/2019

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“Easy ordering, very fast delivery,”

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Posted 1 year ago

“Fast Delivery and Return”

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Posted 1 year ago

“Excellent service, easy to use website.”

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Posted 1 year ago

“I have always been very impressed with Klipspringer's service. However, on this occasion, I was disappointed. Despite the product originally being sold with waterproof housing the item wasn't covered by the original warranty went it became damaged via water ingress and was still less than a year old. This has resulted in a costly repair.”

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Posted 1 year ago

Hello Greg, Many thanks for your review and feedback - I am sorry that we have disappointed you on this occasion. These units do have a certain amount of waterproof proofing but we do always recommend the extra protection of an additional waterproof housing in harsh environments. When the assessment was made for the faulty unit, it was not realised that it was in fact normally housed in an additional waterproof box which you sensibly bought when purchasing the system. I will contact you directly to discuss this as it is hard to see how water could get in to the waterproof box and then ingress in to the unit and it would be good to understand how this has occurred. Sorry again for our confusion and please feel free to contact me at anytime - Jeremy - Customer Support Team - 01473 461800

Posted 1 year ago

“Quick turn around, superb communication.”

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Posted 1 year ago

“We ordered a thermometer and probe. The items arrived with batteries and with the probe attached, so it was ready to use. The delivery time was excellent and the items arrived in good condition. Highly recommend.”

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Posted 1 year ago

“Quick and efficient, great communication through the process, Ebro returned in a timely manner and very well packaged”

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Posted 1 year ago

“The order was processed quickly but the wrong type of test piece has been sent. Requested a test tablet but a test stick has been sent. Request for exchange has been sent and acknowledged by Klipspringer representative but nothing further was actioned.”

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Posted 1 year ago

Hi Monika. I am really sorry that we have not provided you with the level of service you would normally expect form us. We do appreciate the feedback. I believe that you have already had a conversation with my colleague Callum and he is getting this sorted out for you. Any further problems then please do let me know. Jeremy - Customer Support Team - 01473 461 800. Thanks and sorry again.

Posted 1 year ago

“Great service”

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Posted 1 year ago

“Order arrived very quickly. Packaged very well. No issues.”

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Posted 1 year ago

“Easy to order, quick and safe delivery”

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Posted 1 year ago

“Excellent service, friendly, helpful and very efficient”

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Posted 1 year ago

“Fast and efficient, keep me in the loop regarding equipment received and delivery”

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Posted 1 year ago

“Very helpful staff and very prompt at arranging the request and delivery of the item purchased.”

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Posted 1 year ago

“Very good service provided with zero hassle.”

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Posted 1 year ago

“VERY EFFICIENT SERVICE”

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Posted 1 year ago

“My order was processed quickly and efficiently”

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Posted 1 year ago

“Easy to do, fast and efficient service.”

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Posted 1 year ago

“its what i ordered”

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Posted 1 year ago

“easy to deal with, swift returns and repairs. comms always spot on.”

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Posted 1 year ago

Klipspringer Ltd is rated 4.8 based on 1,588 reviews