Klipspringer Ltd Reviews

Name: Klipspringer Ltd
Address: Foxtail House, Foxtail Road, Ransomes Europark, Ipswich, Suffolk
Rating: 4.82

4.8 Rating 1,599 Reviews

97 %

of reviewers recommend Klipspringer Ltd

4.8

Based on 1,599 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Klipspringer Ltd:

As the dependable partner of choice, Klipspringer has been helping the complete food sector achieve 'compliance with confidence' for over 20 years, through innovative food safety, hygiene and visual management solutions.

Visit Website

Phone:

01473 461800

Email:

sales@klipspringer.com

Location:

Foxtail House, Foxtail Road, Ransomes Europark,
Ipswich
Suffolk
IP3 9RX

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Klipspringer Ltd 5 star review on 11th February 2022

Suzanna W

Klipspringer Ltd 5 star review on 22nd July 2021

Joshua G

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous service and very pleased with the final product.”

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Posted 2 years ago

“geat service”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“excellent service”

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Posted 2 years ago

“Apologies, I am not allowed to write reviews for supplers.”

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Posted 2 years ago

“no issues with service”

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Posted 2 years ago

“great service - quality products”

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Posted 2 years ago

“Good and fast communication”

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Posted 2 years ago

“Klipspringer are always very quick at dispatching ordered items and their online catalogue is very easy to find what you are looking for”

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Posted 2 years ago

“Fast reliable service, people very friendly and helpful”

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Posted 2 years ago

“Great service polite and friendly”

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Posted 2 years ago

“took far too long”

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Posted 2 years ago

Good morning and many thanks for your review. It is important to get customer feedback and we welcome all reviews both good and bad! We are really sorry for the delay in supplying the technical equipment you ordered and we absolutely agree this took far too long! This was due to significant delays in production of electronic components for your Oil monitor which has affected a lot of different industries as you may be aware. We are pleased to say that this is being addressed and we expect to be able to provide the usual fast dispatch and levels of service you have come to expect very soon. I would be very happy to discuss this with you if you would like to call me direct. - Jeremy Elphick - Customer Support Team - 01473 461800.

Posted 2 years ago

“Great customer service”

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Posted 2 years ago

“Great customer service, a bit disappointed that we have a 1 month lead time on a certain item. we should be told this once the order is placed not a week later. I could have sourced something in the interim period. the items were quite urgent”

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Posted 2 years ago

Many thanks for your review Sam. Our customer's opinions of how we are doing are really important to us and we value all feedback both good and bad! I am really sorry we have fallen short of your expectations on this occasion and can only apologise for the delay on your order. We work hard to have excellent availability on our standard stocked ranges, but for a number of reasons this has been challenging over the past few months. You are right, we should have let you know at time of order and I will look in to why this did not happen. Please do contact me directly and we will see what alternative products we have available for immediate dispatch - Jeremy Elphick - 01473 461800 - jeremy.elphick@klipspringer.com Sorry again Sam!

Posted 2 years ago

“received correct order within 24 hours”

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Posted 2 years ago

“Always very helpful.”

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Posted 2 years ago

“Very Quick service and kept informed about delivery”

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Posted 2 years ago

“Very Good Service”

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Posted 2 years ago

“Easy website to navigate , orders arrive in good time , never been any issues with orders”

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Posted 2 years ago

“Good service generally. Some lead times (datalogger) somewhat long.”

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Posted 2 years ago

Klipspringer Ltd is rated 4.8 based on 1,599 reviews