Klipspringer Ltd Reviews

Name: Klipspringer Ltd
Address: Foxtail House, Foxtail Road, Ransomes Europark, Ipswich, Suffolk
Rating: 4.82

4.8 Rating 1,603 Reviews

97 %

of reviewers recommend Klipspringer Ltd

4.8

Based on 1,603 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Klipspringer Ltd:

As the dependable partner of choice, Klipspringer has been helping the complete food sector achieve 'compliance with confidence' for over 20 years, through innovative food safety, hygiene and visual management solutions.

Visit Website

Phone:

01473 461800

Email:

sales@klipspringer.com

Location:

Foxtail House, Foxtail Road, Ransomes Europark,
Ipswich
Suffolk
IP3 9RX

Write Your review

Tell us how Klipspringer Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Klipspringer Ltd 5 star review on 11th February 2022

Suzanna W

Klipspringer Ltd 5 star review on 22nd July 2021

Joshua G

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, speedy service”

Helpful Report

Posted 3 years ago

“quick ordering process and super quick delivery, thanks”

Helpful Report

Posted 3 years ago

“Whilst the Key Account Manager for our site was extremely keen to have our business, when asked to come back with a more comprehensive quotation, he reluctantly did so and on top of that, we received the incorrect product specification. Upon feedback, he then stated that in fact it is our own error for not having enough dialogue with him, when in fact we have specified that the discussion was based on the original product we have ordered. In the end we have realized he did not make the quote more comprehensive, he just sold us a cheaper product, which did not fit our specification. A fitting word of advice for any future purchases would be focusing on action not debate and more attention to detail to what the customer needs.”

Helpful Report

Posted 3 years ago

Hi Bianca. Many thanks for your review. We value all feedback, both good and not so good and we are really sorry that we have fallen short of expectations on this particular occasion. I know you have been in conversation with our team already and I can assure you that we are fully committed to working with you to get a resolution on the issues with your order. Many thanks and please let me know if I can do anything to help in the meantime - Jeremy Elphick - Customer Services 01473 461800.

Posted 3 years ago

“Quick service with good communication”

Helpful Report

Posted 3 years ago

“Excellent quality products which were delivered extremely quickly and very competitive prices. Highly recommend.”

Helpful Report

Posted 3 years ago

“Quick delivery”

Helpful Report

Posted 3 years ago

“happy with the service”

Helpful Report

Posted 3 years ago

“Very good, well organised. my pH meter was collected on time, i was updated on the progress and when my equipment would be sent back. Very impressed.....”

Helpful Report

Posted 3 years ago

“Very good service”

Helpful Report

Posted 3 years ago

“5 star as always, top class service, helpful and competent all the time. always seem to be ahead of the game and strive to be leaders in the field. thanks”

Helpful Report

Posted 3 years ago

“Ordering with Klipspringer is easy... customer service is excellent and they delivery on time.”

Helpful Report

Posted 3 years ago

“Very good service”

Helpful Report

Posted 3 years ago

“AAAAAAA”

Helpful Report

Posted 3 years ago

“All good ????”

Helpful Report

Posted 3 years ago

“Ben Carylon with whom I had an online chat with. Retrieved my previous order and recommended other items I required. I was kept informed via email of the order process and of the delivery time line. Which was spot on. Wonderful service I would highly recommend.”

Helpful Report

Posted 3 years ago

“Great”

Helpful Report

Posted 3 years ago

“OK”

Helpful Report

Posted 3 years ago

“Quick and efficient as always”

Helpful Report

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

“very h”

Helpful Report

Posted 3 years ago

Klipspringer Ltd is rated 4.8 based on 1,603 reviews