KLG Rutland Reviews

Name: KLG Rutland
Address: Queens Road East, Beeston., Nottingham
Rating: 4.83

4.8 Rating 671 Reviews

97 %

of reviewers recommend KLG Rutland

Company Reviews

Metrics

Info

4.8

Based on 671 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01159 22 11 55

Email:

reception@klg.co.uk

Location:

Queens Road East, Beeston.
Nottingham
NG9 2FD

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KLG Rutland 5 star review on 27th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from salesman through to fitter. Would highly recommend”

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“Can't fault the workmanship, clean And tidy, a good product, high recommended.”

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“A very satisfactory repair of storm damage to a fairly complicated bay window, expertly completed in less than three hours.”

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“From the moment we enquired about the doors that we wanted, to the day that they were fitted (during COVID-19), we've been fully informed as to what was going to happen. Can't praise them enough really and there were a few people that we dealt with and all were informative and friendly.”

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“Given the dire circumstances which have befallen the whole country during 2020, I must give credit to KLG Rutland in these circumstances. We have used thIs company for several sets of windows and a conservatory. All of these have been well handled from the initial contact through the survey to the final fitting. Similarly when minor repairs have been necessary these have all been efficiently dealt with. Would recommend this company to anyone.”

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“We've had two jobs done by KLG in our refitted kitchen - a new door window and a cooker splashback. In both we needed a survey to get the fit right which KLG did. They then supplied and fitted each very efficiently.”

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Thank you for your kind words. The splash back was actually from our sister company www.klgglass.co.uk and I will also pass your comments on to them.

“Excellent service from start to finish. Great price for 2 doors, very pleased with them both.”

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“we ordered 1 bathroom window. total service was excellent. Sales rep came out & advised us, surveyor came to do accurate measurements. We promptly got a fitting date, but it then had to be cancelled during covid period. KLG informed us of the delay promptly, and then got in touch as soon as was safe, to arrange a new fitting date. The fitter was fantastic, asked all appropriate safety questions on arrival, good social distancing, very tidy work, quick fitting, perfect result. Our whole house was fitted by KLG prior to this bathroom window fitting, & I'm glad we used them again. thanks KLG!”

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“I am very pleased with my 2 new doors. Salesman was very patient and professional. Everything went well from sales to fitting. Would highly recommend KLG.”

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“Fantastic workmanship, good communication, always a pleasure to deal with.”

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“Excellent pre-sale consultation, no pressure selling, quality door, competitive price, quick and very well fitted, highly recommended company!”

KLG Rutland 5 star review on 27th May 2020

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“because of covid the work not completed yet missing number and black plastic cover on one of the hinges missing.hope to hear from the service department soon.other from this would recommend KLG”

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“Although we have had a few problems with our new door, we are very pleased with it. From the Salesman we first dealt with to the fitters who came to our home, all have been excellent.”

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“Excellent service from the gentleman that came to give us our quote not at all pushy left us to make a decision and when we had give him a call. We decided to go with KLG and then had a phone call to arrange for the surveyor to call to confirm fitting of doors etc. A date was arranged and the fitter arrived on time and did an excellent job. Would recommend KLG first class service.”

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“KLG Rutland has already fitted me both front and back doors so a obvious choice when I wanted to replace my bay window. Excellent service very good quality and friendly fitters I wouldn’t hesitate recommending them”

KLG Rutland 5 star review on 26th May 2020

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“A reliable efficient service providing good quality merchandise.”

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“We are extremely happy with our purchase, Front door by and Back door. Beautiful to look at. Fitter was very pleasant, and very thorough with his work. We couldn't have asked for a better job. Would definitely recommend you.”

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“Top class customer service from outset to completed installation. No pushy salesman.. left to think things over eithout being chased for decision. Date for installation agreed and literally 2 days before Covid 19 sent everything into lockdown. But I cannot commend highly enough how the company dealt with this unpresidented situation. Utterly utterly amazing. Mr Greenfield called me and explained that they would have to postpone installation and how any deposit i had paid was protected if things did not work out as we all hoped. I was delighted to receive a call a few weeks later to advise that they were now in a position to proceed . Installer arrived as promised and proceeded to complete the job with the utmost courtesy and professionalism. AMAZING!”

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“KLG provided a competitive quote for replacement old and tired existing UPVC front door and glazed side panel with a new Composite door and glazed panel. Due to COVID-19, the installation date was postponed and they rang to let me know. As soon as they could safely return to working, they rang and advised what safety measures they were employing and confirmed an installation date. The fitter rang to let me know the time he would arrive and removed the existing and fitted the new composite door and glazed side panel in a few hours. He was friendly and professional and followed strict safety measures and distance. The new door looks superb and of very high quality and has made a big difference. The fitter cleaned up everywhere and left the house and the new door spotless. Can highly recommend KLG.”

KLG Rutland 5 star review on 22nd May 2020

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“I used klg for my windows. very happy with them.would recommend.”

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KLG Rutland is rated 4.8 based on 671 reviews