Kiwitaxi Reviews

Name: Kiwitaxi
Address: Suite 4054 Mitchell House, 5 Mitchell Street, Edinburgh, Scotland
Rating: 4.58

4.6 Rating 1,201 Reviews

93 %

of reviewers recommend Kiwitaxi

Company Reviews

Metrics

Info

4.6

Based on 1,201 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

About Kiwitaxi:

Kiwitaxi.com is an international airport transfers booking service. We perform transfers in all the most popular countries in the world.

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Location:

Suite 4054 Mitchell House, 5 Mitchell Street,
Edinburgh
Scotland
EH6 7BD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

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Thank you for your feedback!

“I booked a large minibus for 16 people plus luggage for our transfer from airport to resort to include child seats. I was contacted a few days before the trip to say that the child seats were not available and I was refunded the extra money I paid for them. This was unfortunate but I cannot fault the company as they kept me updated throughout. There was no large minibus available so 2 x 8 seater were sent instead. This actually worked very well and I was kept informed of all the changes. On the return trip a large minibus was sent and there were no problems. I was very satisfied with the service. The drivers were courteous and helpful.”

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Kim, Thank you for your detailed feedback! We glad you had good experience with us despite little changes that had to be done from our side. We hope to see you again in your future trips!

“שירות מעולה!! עומדים בזמנים והנהג ממש נחמד אפילו עצר לקנות לנו בקבוקי שתיה מכספו”

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תודה על המשוב שלך! שמחנו שהיה לך ניסיון רב אצלנו!

“VERY GOOD FIRST EXPERIENCE. DRIVERS ON TIME AND VERY GOOD CONDUCTORS.”

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Thank you for your feedback!

Ariane, Thank you for your feedback!

“A totally professional service. Due to a flight cancellation I was able to cancel my booking and once I had flight confirmation rebooked. All very well handled and at no additional cost”

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Chris, Thank you for your feedback! Looking forward to see you again.

Thank you for your feedback! We glad you had great experience with us!

“Perfect-always on time-polite.”

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Dimitris, We glad you had great experience with us!

“Todo perfecto”

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Gracias por su respuesta!

“Super services.”

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Thank you for your feedback!

“Excellent, keep going!”

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Martin, Thank you for your feedback!

“Very good service. Nice and friendly driver. Kiwi taxi always on time.”

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Geert, Thank you for your feedback!

“Very friendly driver”

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Frank, Thank you for your feedback!

“Il servizio puntuale e preciso”

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Grazie per il suggerimento!

“Excellent service. Chauffeur présent à l'heure et l'endroit prévu. Je solliciterai de nouveau, et avec plaisir vos services lors de mon prochain voyage en Russie”

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Thank you for your feedback!

“At time and good service”

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Julien, Thank you for your feedback!

“È un ottimo servizio”

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Grazie per il suggerimento!

“I was very pleased with the service. The driver picked me up from the airport on time and dropped at the airport on time as well. Very professional drivers.”

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Thank you for your feedback!

“Puntualidad en todos los casos. Cinco veces utilizado. Cinco veces un buen servicio”

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Ricardo, Gracias por su respuesta!

“but most of the time air conditioner was off”

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John, Thank you for your feedback! We have spoke to the driver about air conditioner. We were promised that it will not happen again.

“Transfer organized very well. Driver gentle and friendly.”

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Alessandro, Thank you for your feedback!

“Alles hat gut funktioniert - Buchung - Bestätigung - SMS am vortag - Abholung - Transfer. Die Fahrer waren freundlich und hilfsbereit. Etwas verwirrend sind die unterschiedlichen Preise für die gleiche Fahrt. Die Funktionalität der Website ist nicht immer gegeben. Die Hilfe per Chat war sehr gut.”

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Hans, Danke für Ihre Rückmeldung!

Kiwitaxi is rated 4.6 based on 1,201 reviews