Kiwitaxi Reviews

Name: Kiwitaxi
Address: Suite 4054 Mitchell House, 5 Mitchell Street, Edinburgh, Scotland
Rating: 4.58

4.6 Rating 1,194 Reviews

93 %

of reviewers recommend Kiwitaxi

Company Reviews

Metrics

Info

4.6

Based on 1,194 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

About Kiwitaxi:

Kiwitaxi.com is an international airport transfers booking service. We perform transfers in all the most popular countries in the world.

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Location:

Suite 4054 Mitchell House, 5 Mitchell Street,
Edinburgh
Scotland
EH6 7BD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Driver was on time, clean car but he didn't know where to go. Had to stop 3 times to look at his Google map. Should have been done before he pick us up !!!”

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Dear Alain, Thank you for your feedback. We will look into this issue and make sure such situations will not happen in the future.

“Driver was there to meet us and show us to the taxi where he loaded our luggage. No issues and would definitely use kiwitaxi again.”

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Dear Lindsey, Thank you for your feedback! It's good to know you enjoyed the ride with us! Looking forward to seeing you again.

“Very profesional!”

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Maria, Thank you for your feedback!

Dear Maria, Thank you for your feedback! We are glad you had a great experience with us! Looking forward to seeing you again.

“Brukt disse ved flere anledninger. Alltid til å stole på og kommer når de skal. Har alltid betalt på forskudd. Veldig hyggelige sjåførere og veldig god service. Mai”

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Mai, Takk for din tilbakemelding! Vi glad du hadde stor erfaring med oss! Ser frem til å se deg igjen.

“Hat alles völlig problemlos funktioniert!”

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Danke für Ihre Rückmeldung!

“Excelente servicio, conductores muy atentos, muy puntuales y unos precios muy razonables.”

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Silvia, Gracias por su respuesta! Nos alegra que tenía gran experiencia con nosotros!

“Very good service, fair prices. Thoroughly recommended.”

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Thank you for your feedback!

“Punctual, friendly and a lovely clean mini bus!”

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Erika, Thank you for your feedback!

“Very punctual, polite. Satisfied with service”

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Ramiz, Thank you for your feedback!

“Sorry for sending this feedback with quite some delay. But I just returned home from my official journey these days … But as far as the booked kiwitaxi transfer from Tyumen’ to Tobolsk on June 18, 2019 is concerned, I have to remark that everything with the booked transfer worked perfectly. Beginning from the immediate reply on my booking request through to the supply of the necessary confirmation documents. The only minor issue turned up with the on-site contact data provided in advance when it was necessary to inform about a significant delay of our flight from Moscow to Tyumen: The notified dispatcher’s phone numbers (+73432885408, +79220290039) either were wrong, or did not work. As far as I remember, the first no. even belonged to someone without any relations to kiwitaxi. But, fortunately, I managed to relay my information to the Moscow number of the kiwitaxi support +7 499 404 1222. So, finally, everything was fine and the driver who, in the meantime, had informed herself (just excellent!) about the flight delay met us at the Tyumen airport and could be identified immediately. The car (Kia Maxima) was very spacious and convenient and fitted our needs perfectly. The lady driver was a real professional and ensured a smooth and safe transfer to Tobolsk. So, full marks for the kiwitaxi service rendered on June 18! Will return with pleasure when needed again in future!”

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Thank you for your detailed feedback! We glad you had great experience with us! Thank you for providing information about dispatcher's numbers. We have checked and corrected them. Looking forward to see you in your future trips!

“The servicecwas perfect .”

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Thank you for your feedback!

“The service was very good. The driver was on time and the car was clean and comfortable”

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Koby, Thank you for your feedback!

“Good service”

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Thank you for your feedback!

“I booked a large minibus for 16 people plus luggage for our transfer from airport to resort to include child seats. I was contacted a few days before the trip to say that the child seats were not available and I was refunded the extra money I paid for them. This was unfortunate but I cannot fault the company as they kept me updated throughout. There was no large minibus available so 2 x 8 seater were sent instead. This actually worked very well and I was kept informed of all the changes. On the return trip a large minibus was sent and there were no problems. I was very satisfied with the service. The drivers were courteous and helpful.”

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Kim, Thank you for your detailed feedback! We glad you had good experience with us despite little changes that had to be done from our side. We hope to see you again in your future trips!

“שירות מעולה!! עומדים בזמנים והנהג ממש נחמד אפילו עצר לקנות לנו בקבוקי שתיה מכספו”

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תודה על המשוב שלך! שמחנו שהיה לך ניסיון רב אצלנו!

“VERY GOOD FIRST EXPERIENCE. DRIVERS ON TIME AND VERY GOOD CONDUCTORS.”

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Thank you for your feedback!

Ariane, Thank you for your feedback!

“A totally professional service. Due to a flight cancellation I was able to cancel my booking and once I had flight confirmation rebooked. All very well handled and at no additional cost”

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Chris, Thank you for your feedback! Looking forward to see you again.

Thank you for your feedback! We glad you had great experience with us!

“Perfect-always on time-polite.”

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Dimitris, We glad you had great experience with us!

“Todo perfecto”

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Gracias por su respuesta!

“Super services.”

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Thank you for your feedback!

Kiwitaxi is rated 4.6 based on 1,194 reviews