Kiwitaxi Reviews

Name: Kiwitaxi
Address: Suite 4054 Mitchell House, 5 Mitchell Street, Edinburgh, Scotland
Rating: 4.58

4.6 Rating 1,194 Reviews

93 %

of reviewers recommend Kiwitaxi

Company Reviews

Metrics

Info

4.6

Based on 1,194 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

About Kiwitaxi:

Kiwitaxi.com is an international airport transfers booking service. We perform transfers in all the most popular countries in the world.

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Location:

Suite 4054 Mitchell House, 5 Mitchell Street,
Edinburgh
Scotland
EH6 7BD

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Anonymous

Anonymous // 01/01/2019

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“The service was really Very good.. The driver was calm and nice.”

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Thank you for the feedback. We're glad you enjoyed our service. Looking forward to seeing you again.

“The cab showed up right on time, the driver was pleasant and courteous and the car was very clean. An enjoyable experience.”

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Thank you for your feedback! It's good to know that the ride went well and you enjoyed the transfer. Hope to see you again!

“Good price, the driver was waiting on time.”

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Thank you for the feedback. We're glad to hear you enjoyed our service. Hope to see you again!

“Efficient prompt friendly Good value for money”

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Thank you for the feedback. We're glad you enjoyed Kiwitaxi transfer. Hope to see you again.

“Responsible, polite, very comfortable”

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Thank you for your feedback. It's good to hear you enjoyed our service! Looking forward to seeing you again.

“Everything was perfect. Nice driver, came on time, speaks very good english and explaind to us everything on paphos.”

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Thank you for your feedback. We're glad you enjoyed our service in Paphos! Looking forward to seeing you soon.

“Kiwitaxi was very useful and efficient way for me to get to the airport early in the morning. The car was comfortable and clean and I arrived at the airport without any issues.”

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Dear Janna, Thank you for the feedback. We're glad to know the ride went well and everything went smoothly. Looking forward to being useful in your next trips as well.

“Travelled 3 times in Istanbul using taxi recently and I am impressed. Nice vehicles, drivers knew where they are going, booking was very convenient (online), communication was great. Will strongly recommend this service.”

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Thank you for your feedback! We're delighted to hear your experience in Turkey was a great one. We hope to see you again in your future trips, as well!

“The driver is on time”

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Thank you for the review. We're glad everything went well! Hope to see you again.

“I have used Kiwitaxi in Buenos Aires with 5-star service, so I thought I'd give it a try in Paris. First time was CDG airport to downtown with no problems -- except the driver had no sign with my name, so it was a search and phone calls to find him in the crowd. Second attempt was to book return trip and was only told via email at 4AM the morning of the requested 7AM transfer that no driver could be found, so we had to scramble to find a ride last-minute. Used Kiwi again next trip to Paris. Again had to search out the driver in the crowd at CDG because no signage that identified him. Having booked a round trip at the outset this time, our driver for the return trip from our Paris hotel to CDG was flat-out a no show, leaving us standing on the curb waiting until we finally had to find alternate transport -- again, last minute, rushing to make an international flight. Very displeased. Will not use again.”

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Dear Jane, Thank you for your feedback. We apologise for the inconvenience we've caused and it's truly horrible that you had to go through it several times. We will make sure situations like these will lessen and don't happen. We will also refund the amount you paid for the transfer within 10 business days.

“I like service! The taxi driver was on time. And the car was big and comfortable!”

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Thanks for the feedback! It's good to hear everything went smoothly! Hope to see you again.

“The transport from the airport to our hotel was perfect: On time and with a nice driver.”

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Thank you for the review. It's great that you had a nice ride and everything went smoothly. Looking forward to seeing you again.

“Excellent service”

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Thank you for the review. We're glad you enjoyed our service. Hope to see you again!

“Clean fast and professional”

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Thank you for your review. We're glad to know you enjoyed the service. Looking forward to seeing you again.

“On time, clean, great overall experience”

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Thank you for your feedback. We're glad you enjoyed our services! Hope to see you again.

“Driver was so polit.”

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Thank you for the feedback. We're glad you enjoyed the ride with our driver. Hope to see you again!

“It was a nice experience to hire your car. The driver was courteous, punctual and driving excellent.”

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Thank you for the feedback! We are delighted to find out you enjoyed our service and the ride went smoothly. Looking forward to seeing you again.

“Good service, nice driver”

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Thank you for the review. We're glad you had a good experience with us. Hope to see you soon!

“Very good service. On time.”

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Thank you for the feedback. We're glad you enjoyed our service. Hope to see you again!

“Everything was perfect!”

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Dear Maria, thank you for your feedback! We are very happy to know that the ride went well. Hope to see you soon!

Kiwitaxi is rated 4.6 based on 1,194 reviews