Kiwitaxi Reviews

Name: Kiwitaxi
Address: Suite 4054 Mitchell House, 5 Mitchell Street, Edinburgh, Scotland
Rating: 4.58

4.6 Rating 1,194 Reviews

93 %

of reviewers recommend Kiwitaxi

Company Reviews

Metrics

Info

4.6

Based on 1,194 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

About Kiwitaxi:

Kiwitaxi.com is an international airport transfers booking service. We perform transfers in all the most popular countries in the world.

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Location:

Suite 4054 Mitchell House, 5 Mitchell Street,
Edinburgh
Scotland
EH6 7BD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Driver arrived about 10 min early and waited patiently for us to load. He was courteous to us and drove in a professional manner. Arrived at the airport on time.”

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“Отлично”

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“reliable and courteous service I can only recommend this company!!!”

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“Perfect service”

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“Driver was very punctual and knowledgeable, even though it was Christmas eve he did not rush us even though this is a special day in the polish calendar. We were extremely happy with service and would highly recommend Kiwitaxi”

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“The driver met us promptly at the arrival gate. We made it to the hotel safely. Great service.”

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“Driver is very good!!”

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“Reliable and professional service.”

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“Very good, thanks”

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“Booking online is very easy and straightforward. Driver picks up on time. Nice comfortable car, even the economy one. I will use the service again.”

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“Everything was ok”

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“Very reliable and professional service, I enjoyed the conversation with my driver (Denis) who gave me loads of valuable information on the city, safety, going out etc.”

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“Excellent service!”

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“Excelente servicio”

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“Nice and fremskynde driver”

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“Very kindly very safe and on time👍👍”

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“Punctual, accurate, fast”

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“The driver was earlier and very carefully on his driving.”

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“Good driver, car clean, nice experience”

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“I was dropped off in the wrong location. Paid an additional $20 for a tuktuk to take me to the correct drop off point. The destination (Sihanoukville Port) was clearly stated on the voucher but the driver adamantly confirmed that my hotel (Song Saa) boat pickup was at Serendipity Pier. He left us when we got to the pier and we were left stranded. Apparently Song Saa does not do pickups here and they only do it at the drop off location that we originally planned (Sihanoukville Port). All the tuktuk drivers knew it, and all the ferry operators knew it. Our kiwitaxi driver was completely ignorant and brought us to the wrong port. This is unacceptable and I complained obviously. We almost missed our boat! Kiwitaxi admits no fault and claims no responsibility since the kiwitaxi driver adamantly said Song Saa picks up at Serendipity Pier. This is a completely false statement because I confirmed with Song Saa when we reached the island. They only do pickups from Sihanoukville Port. I would not recommend kiwitaxi to anyone. They have inexperienced drivers and incompetent representatives who cannot even use google maps to confirm a mistake. Terrible company and terrible experience. TLDR: I uploaded a photo of the Song Saa Port which is in Sihanoukville Port (our clearly confirmed destination in the voucher). Kiwitaxi Driver dropped us off 30 minutes away in Serendipity Pier. Absolutely terrible.”

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Kiwitaxi is rated 4.6 based on 1,194 reviews