Kiwitaxi Reviews

Name: Kiwitaxi
Address: Suite 4054 Mitchell House, 5 Mitchell Street, Edinburgh, Scotland
Rating: 4.58

4.6 Rating 1,194 Reviews

93 %

of reviewers recommend Kiwitaxi

Company Reviews

Metrics

Info

4.6

Based on 1,194 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

About Kiwitaxi:

Kiwitaxi.com is an international airport transfers booking service. We perform transfers in all the most popular countries in the world.

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Location:

Suite 4054 Mitchell House, 5 Mitchell Street,
Edinburgh
Scotland
EH6 7BD

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Totally helpful, totally polite and totally professional”

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“Arrived on time to right location, delivered on time :)”

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“Все хорошо. Встретили с табличкой. Доехали из ж/д вокзала Монпарнас до Шарль де голь за 45 минут. Хотя было объявлено 30 минут. Водитель помог донести чемодан до машины.”

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“Good service”

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“Kind, prompt, helpful”

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“It was a good service. However, I was expecting a receipt for the amount paid online. I understand that you only provide a voucher now but it would be extremely beneficial to develop a receipt as well, as the voucher doesn't have the date of purchase or card used. If not, please add a disclaimer in the bottom.”

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“Reliable and friendly service.”

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“Punctual good service”

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“Все очень понравилось.Машина пришла вовремя,без опозданий.Цена понравилась,не завышена.Заказывать намного проще,чем Uber.Обязательно воспользуемся услугой еще раз.”

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“easy boocking, driver was present at airport, comfortable transport, on time arrival”

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“Driver was on site, on time. Thanks for that. Very helpul with baggages, etc. Two things I do not like and why I would not hire your service again: - car were too old for the price you charge. - travel time was 75 mins. Driver were calling at least 25 mins during driving!!! It is unsafe and annoying. If I am paying for shuttle there is no reason why I have to listen the driver arrange for other transfer while in service!!!”

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“Excellent service, flexibility and customer orientation. My flight landed on another airport, when I reached the pick up point 4 hours later a driver was there for me despite across the board disruption with flights on that day,”

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“Встретили и довезли без проблем.”

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“Fue un servicio excelente. Conductor muy preocupado por cumplir con los horarios, amable, servicial. El coche, excepcional.”

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“A very profesional service. Thanks !”

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“Greeting from Deal and Pack, Thanks,”

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“on time for our flight”

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“Driver arrived on time. Bottled water provided. Professional service.”

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“If I could give these muppets a NEGATIVE 5 star rating I would. I booked a transfer online for a 10am pick up from a hotel in Praiano on the Amalfi Coast to Naples Airport and my credit card was charged €123. The night before my scheduled pick up, I received an email informing me my reservation had been cancelled because of "incorrect information" contained in the booking form. This, in short, is crap! I am not in the habit of checking emails every 5 minutes while on holidays and did not find out about the cancellation until 2 hours before pick up, but even if I had seen the email as soon as it was delivered, it was too late in the day to book with another provider at that time. After asking what the specific incorrect information was, I was informed my telephone number was incorrect, which again, is crap. The online booking form will not accept an incorrect number and will not process the booking. My booking was accepted, a confirmation number was sent and my card was charged for the full amount. The company "kindly" assured me the amount would be refunded - in 5 to 7 business days. Do not use these shonky operators. In countries with more robust consumer protection laws in place, they would not be allowed to operate. Left high and dry by dishonest and unscrupulous Russians.”

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“Always on time, friendly staff,”

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Kiwitaxi is rated 4.6 based on 1,194 reviews