Kiwitaxi Reviews

Name: Kiwitaxi
Address: Suite 4054 Mitchell House, 5 Mitchell Street, Edinburgh, Scotland
Rating: 4.58

4.6 Rating 1,198 Reviews

93 %

of reviewers recommend Kiwitaxi

Company Reviews

Metrics

Info

4.6

Based on 1,198 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

About Kiwitaxi:

Kiwitaxi.com is an international airport transfers booking service. We perform transfers in all the most popular countries in the world.

Visit Website

Location:

Suite 4054 Mitchell House, 5 Mitchell Street,
Edinburgh
Scotland
EH6 7BD

Write Your review

Tell us how Kiwitaxi made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks kiwitaxi for comfy and for the opportunity to order a child seat. It's very important for us.”

Helpful Report

“Did 2 bookings with Kiwi Taxi: one from Almeria Airport to San Jose and the other for the return trip. The return trip got cancelled so I can't comment on that one; the first trip was chaotic at best. The driver was 20 minutes late (no heads up beforehand, I had to call the company to find out where he was). He didn't speak any English so it was difficult to communicate with him. It took him nearly an hour for the 30km long journey (which took us with a local taxi company on the way back just over half an hour) and then he did not even have 2 Euros change so I had to tip him. I wish I had just taken one of the cabs that are waiting at the airport instead (there are plenty) and am glad that the return trip got cancelled as we ended up booking a cab through our hotel which provided much better service.”

Helpful Report

“Punctuality, cordiality”

Helpful Report

“Driver came in time, trip with two children was fast and easy. Thank you, KiwiTaxi!..”

Helpful Report

“Drivers are helpful and very discrete during the transport, they are present in the meeting point before the pick-up time One suggestion: being a foreigner not always means, that the pick-up/drop off location is the international terminal in Phuket airport and many drivers assume it automatically, without asking for the terminal”

Helpful Report

“Good manner, safety drive!”

Helpful Report

“Perfect timing, good quality car, excellent organization.”

Helpful Report

“On time to pick up but expensive”

Helpful Report

“My car got cancelled in the middle of the night, and I was going to the airport at the crack of dawn. It is important that we can rely on the transportation that we order - because I was told in the middle of the night, and of course, hadn't calculated with the extra time of public transportation, I had to take an expensive cab to the airport.”

Helpful Report

“Gentleman was right there waiting with my name clearly showing. Assisted me with luggage and helped my disabled partner with wheelchair and transfer. Quick trip to hotel and assistance out of car and into hotel. What more can you ask???? Thank yo!!”

Helpful Report

“On time and comfy ride”

Helpful Report

“Our driver was waiting for us at the airport. The drive from Catania to Enna was comfortable and the driver was excellen. He did not use a mobile phone and we arrived at our destination relaxed.”

Helpful Report

“It worked exactly as planned.”

Helpful Report

“Wait for us at the expected time with a polite way of speaking, that is kiwitaxi, best service ever! thanks for make our day a better one. Best wishes from Argentina.”

Helpful Report

“Very accurate in timing and very polite driver”

Helpful Report

“Hello, my boy and I booked a kiwi taxi in Madrid on Saturday 29 April, 2017 that was supposed to take us from Madrid Airport to Estadio Santiago Bernabeu. I had prepaid €10, lucky me I hadn’t prepaid the total fare! The driver was not only so late we had to go around looking for him until he after a while at last turned up. Then we had to walk to his car another 10-15mins to a parking garage. Do you think everything worked smoothly after that? No way, the driver couldn’t get out of the garage! He tried 4 different exits who all denied to let him out because he hadn’t paid enough money for the parking. He got stucked at each exit gate, then forced to reverse from the gate not to block for other cars. He tried this at 4 different exit gates probably because he didn’t understand he had to pay, even if I told him, pay for god’s sake so we can get out of here, we were in a hurry, it’s therefore you book a taxi. After having tried to get out from these gates he finally paid! Then after he managed to get out just because I told him he had to pay for his parking he drove in a speed of 140km/hour in town just to miss our correct Stadium Entrance, he didn’t know how to find the entrance of the Stadium! THAT WAS THE MOST UNPROFESSIONAL TAXI SERVICE I HAVE EVER SEEN IN MY LIFE and I have travelled the Globe. Please do not book any kiwi taxi in Madrid! (0)”

Helpful Report

“excellent service!”

Helpful Report

“Driver was on time and a very good driver.”

Helpful Report

“Clean, excellent cars, polite drivers, punctual, very good communication overall!”

Helpful Report

“punctual and reliable service. Good cars and drivers.”

Helpful Report

Kiwitaxi is rated 4.6 based on 1,198 reviews