Kiwitaxi Reviews

Name: Kiwitaxi
Address: Suite 4054 Mitchell House, 5 Mitchell Street, Edinburgh, Scotland
Rating: 4.58

4.6 Rating 1,194 Reviews

93 %

of reviewers recommend Kiwitaxi

Company Reviews

Metrics

Info

4.6

Based on 1,194 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

About Kiwitaxi:

Kiwitaxi.com is an international airport transfers booking service. We perform transfers in all the most popular countries in the world.

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Location:

Suite 4054 Mitchell House, 5 Mitchell Street,
Edinburgh
Scotland
EH6 7BD

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Anonymous

Anonymous // 01/01/2019

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“Спасибо огромное, встретили на шикарном автомобиле, ехала как королева)) все четко,во время, заранее прислали оповещения, очень удобно и комфортно. Буду обращаться обязательно в будущем только к вам!”

Helpful Report

Здравствуйте! Большое спасибо за ваш отзыв! Для нас очень важен ваш комфорт, и мы счастливы, что вы остались довольны поездкой. Будем с нетерпением ждать будущих поездок с нами! Хорошего дня!

“Facile bon feedback Suivie du chauffeur Confort pour un déplacement Sans déranger la famille,les voisins,. Bravo”

Helpful Report

Bonjour Karin, Merci beaucoup pour vos mots gentils! Nous sommes ravis de savoir que vous avez trouvé le service facile, confortable et pratique, avec un excellent suivi de la part du chauffeur. Nous serions heureux de vous accompagner à nouveau lors de vos prochains déplacements!

“El pasado jueves 26 de septiembre, tenia una reserva pagada por adelantado y confirmada via mail para la recogida de un taxi a las 5.00am. Para este tipo de reservas se paga un plus por nocturnidad asi como te permiten pagar un plus para cancelacion. Llegadas las 5.00am el taxi no aparece y debo comunicarme con atencion al cliente para abrir la incidencia. Me indican 'que ha habido un problema con mi orden de pedido' y no ha sido tramitada aunque yo he recibido los 2 correos de: - En proceso de confirmacion - Orden confirmada No recibí más llamadas de atencion al cliente, la comunicacion fue a traves de whatsapp, me indicaban que habia un taxi en camino, que tardaba 10min...me puse a buscar otro taxi y a los 20min apareció el definitivo. Para evitar perder el avion que necesitaba coger, el taxista tuvo que rozar los limites de velocidad. Fue mi primer y ultimo viaje en taxi a traves de Kiwitaxi. Quizás fue mala suerte, pero deberían chequear su sistema de confirmacion de ordenes.”

Helpful Report

Hola Elena, Lamentamos profundamente la experiencia que tuvo con nuestro servicio. Apreciamos mucho que haya compartido los detalles con nosotros y comprendemos lo frustrante que debió ser esta situación. Para poder investigar lo sucedido y tomar las medidas necesarias, le solicitamos que nos proporcione el número de su reserva. Alternativamente, puede ponerse en contacto directamente con nuestro equipo de atención al cliente, quienes estarán encantados de ayudarle a resolver este asunto. Gracias por su paciencia y confianza; haremos todo lo posible para evitar que esto vuelva a ocurrir. Saludos cordiales.

“Necesitábamos un transfer que nos llevara a Liubliana desde Trieste y encontramos esta página, fue un acierto. Nos recogieron puntualmente en el aeropuerto, se identificaron correctamente. Su traslado y amabilidad fue de lo más correcto. También los volvimos a requerir para que nos trasladaran al cabo de unos días de nuevo hacia nuestro alojamiento en Trieste. Los recorridos se realizaron en tiempo y hora. Ambos servicios estupendos. Si los volvemos a necesitar, los tendremos presente, por ello los recomiendo.”

Helpful Report

Antonio, ¡Muchas gracias, por tus amables palabras! Nos alegra saber que ambos traslados, tanto a Liubliana como de regreso a Trieste, se realizaron puntualmente y cumplieron con tus expectativas. Nos honra que nos recomiendes y estaremos encantados de ayudarte nuevamente en el futuro si nos necesitas para tus próximos viajes. ¡Un placer haber sido parte de tu experiencia de viaje!

“Waleed khan is an excellent driver Professionalism: Waleed was punctual, courteous, and knowledgeable. he maintained a calm and focused demeanor throughout the trip, ensuring a smooth and pleasant journey. Driving Skill: Excellent control of the vehicle, smooth acceleration and braking, and adherence to traffic rules. The driver demonstrated great awareness of road conditions and safely navigated both city streets and highways. • Safety: The driver prioritized safety at all times. • Communication: Clear and friendly communication, including confirming the destination, addressing any concerns, and providing helpful information when needed. Car Condition Review: • Cleanliness: The car was impeccably clean, both inside and out. The interior was fresh, odor-free, and well-maintained. • Comfort: Comfortable seating and excellent air conditioning.”

Helpful Report

Hello! Thank you so much for taking the time to write such a detailed, excellent review! Words cannot describe how happy we are to hear such kind words. We'll definitely pass your feedback on to the driver and thank him for the impeccable care he took of you! It is indeed really important to prepare a clean, comfortable car and a professional driver for the transfer. Look forward to seeing you among our happy customers again! Have a lovely day!

“Ich hatte im September für meinen Sohn einen Transfer vom Flughafen Girona nach Blanes gebucht und der Fahrer hat ihn pünktlich am Flughafen mit Namensschild erwartet. Die Buchungswebsite ist übersichtlich und einfach zu handhaben. Der nachfolgende Service war perfekt...einen Tag vor Abflug kam eine Email mit der Voucher-Nr. und der Tel.-Nr. des Fahrers. Preis-Leistungsverhältnis absolut o.k. Als erstmaliger Nutzer war ich etwas skeptisch, aber es hat alles sehr gut funktioniert. Jederzeit gerne wieder.”

Helpful Report

Hallo, Irma! Vielen Dank für Ihr Feedback. Es freut uns zu hören, dass Sie Ihren Transfer genossen haben! Wir sind immer hier, um Ihnen bei Ihren zukünftigen Reisen zu helfen. Gute Reise!

“He was a very good driver, and dropped off right at the door. Hope the return trip on September 3 is just as good 👍👍”

Helpful Report

Hello! Thanks for your feedback. We are happy to hear that you enjoyed your transfer! We are always here to help you with your future trips. Safe travels!

“Transport from Marmaris to Fethiye. Third time using Kiwitaxi. Good pre trip communications, timely arrival and safe driving. Highly recommended.”

Helpful Report

Hi Peter, Thanks for your feedback! We are thrilled to hear that you enjoyed your transfer! We are always here to help you with your future trips. Safe travels!

“Engaged Kiwitaxi for a transfer from Bodrum Airport to Bodrum. First time User so a little cautious. Communication prior to and service following flight was excellent. Highly recommended.”

Helpful Report

Hello Peter, Thank you so much for your review! We are thrilled to hear that you had an excellent experience using our service for the transfer from Bodrum Airport to Bodrum. We understand that being a first-time user might make you a little cautious. Thank you for choosing Kiwitaxi and for your kind words. Safe travels!

“Everything was great, in-time, very professional service.”

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Hello Alex, Thank you so much for your excellent review! We are very happy that your trip with us went smoothly, and the driver arrived on time. Your satisfaction is our top priority, and we are delighted to have met your expectations. We look forward to seeing you again! Best regards, The Kiwitaxi Team

“Zeer goede service !!!”

Helpful Report

Hello Chris, Thank you for your kind words! Your kind words mean a lot to us, and we are proud to have provided you with a seamless and enjoyable ride. We look forward to serving you again!

“It was the first time, when I travel with transfer, not a taxi or bus. I really worried, cause I was with my baby. But it was wonderful! My driver was really nice, cheerful and polite. He met us from the airport and contact us, when we arrived. So I knew, that he waited us on time in necessary place. I didn't nervous so much :) He told some history about Antalya, and it was so interesting! I wasn't worried about safety of my baby, cause he was in the child chair. Car was clean and neat. I like such service and wanna book a car with Kiwitaxi again! Thank you for your good service, guys!”

Helpful Report

Dear Laura,Thank you so much for your fantastic 5-star rating of Kiwitaxi! We truly appreciate it. We are thrilled to hear that your first experience traveling with a transfer was such a positive one. It is great to hear that your driver was nice, cheerful, and polite, and that he made sure to contact you upon your arrival to ensure a smooth meeting. We also take pride in our drivers' knowledge and their ability to provide interesting information about the destination. Ensuring your baby's safety is one of our top priorities, which is why we always provide child seats for our little passengers. We are delighted to hear that you were not worried about your baby's safety during the ride. Thank you for choosing Kiwitaxi and for your kind words. We are here to provide you with excellent service whenever you need it. We look forward to serving you again soon!

“Professional, clean work. Constantly in touch. The information service is excellent, solves questions and nuances quickly. The driver meets, communicates via WhatsApp. The car is comfortable. The price is lower than the cab at Antalya Airport. Everything is great! Thank you for the comfortable delivery and confidence in your services. Definitely recommend!”

Helpful Report

Dear Dan, Thank you so much for giving us a fantastic 5-star rating! We are delighted to hear that you found our service professional, clean, and constantly in touch. We pride ourselves in providing excellent information service that quickly solves any questions or concerns you may have. We are glad that you had a comfortable ride in our cars and that our driver was able to meet you and communicate via WhatsApp. We understand the importance of comfort during your journey. We are also thrilled that our prices were lower than the cab services at Antalya Airport. We always strive to offer competitive prices without compromising on the quality of our service. Thank you for recommending our services. Your confidence in us means a lot, and we promise to continue delivering exceptional service to all our customers. Once again, thank you for choosing Kiwitaxi and for sharing your positive experience with us! Best regards, The Kiwitaxi team

“I wish I could give them 100 stars!!! They are worth EVERY penny! The fare is reasonable, the customer service was quick and responsive and the drivers are EXCELLENT! My family felt safe and I am going to make sure we use them again! Amazing transfer service! My goodness, I could not be happier!”

Helpful Report

Dear Barbara, Thank you so much for your amazing 5-star rating of Kiwitaxi! We sincerely appreciate your kind words and feedback. Your satisfaction is our top priority, and we are thrilled to hear that you had a fantastic experience with Kiwitaxi. We are committed to providing reliable and safe transfers at affordable prices, and we are delighted that we met your expectations. Thank you once again for choosing Kiwitaxi, and we look forward to serving you again in the future! Best regards, The Kiwitaxi Team

“I recently used Kiwitaxi's service for my transfer from Antalya Airport to my hotel in Alanya, and I must say it was a fantastic experience!!! The driver was friendly and assisted me with my luggage, making me feel welcome right from the start. The car itself was in impeccable condition, adding to the overall comfort of the journey. Traveling to an unknown country can be challengng, but with Kiwitaxi, the process was seamless and stress-free. I felt reassured knowing that my transfer was all taken care of. I highly recommend Kiwitaxi for anyone looking for a reliable and hassle-free transfer service. Their professionalism, punctuality, and excellent condition of vehicles truly set them apart. Thank you, Kiwitaxi, for making my journey a smooth and enjoyable one!”

Helpful Report

Dear Lee, Thank you so much for your 5-star rating and for sharing your fantastic experience using Kiwitaxi's service for your transfer from Antalya Airport to your hotel in Alanya. We are thrilled to hear that the driver was friendly and helpful, making you feel welcome right from the start. We take great pride in keeping our vehicles in impeccable condition to ensure a comfortable journey for our customers. We understand that traveling to an unknown country can be challenging, and we are glad that Kiwitaxi was able to provide you with a seamless and stress-free experience. Your reassurance in knowing that your transfer was taken care of means a lot to us. Thank you for recommending Kiwitaxi to others who are looking for a reliable and hassle-free transfer service. Our professionalism, punctuality, and excellent condition of vehicles are what we strive for and it's wonderful to hear that they set us apart. We appreciate your kind words and once again, thank you for choosing Kiwitaxi to make your journey a smooth and enjoyable one! Best regards, Kiwitaxi Team

“Am comandat un transfer luna trecută de la aeroportul București OTP la casa. Zborul a fost lung și obositor, așa că am vrut să ajung acasă cât mai repede posibil. Șoferul m-a așteptat cu numele meu pe semn și m-a condus la mașină. M-a ajutat cu bagajele și oferit apă gratuit. Transferul a fost grozav, am ajuns acasă rapid și confortabil. Recomand!”

Helpful Report

Dear Maria, Thank you so much for your wonderful 5-star rating of Kiwitaxi! We are thrilled to hear that your recent transfer experience from Bucharest OTP Airport to your home was nothing short of excellent. We understand that after a long and tiring flight, all you wanted was to get home as quickly as possible. It's fantastic to know that our driver was waiting for you with a sign bearing your name and escorted you to the car. Their assistance with your luggage and providing complimentary water shows our commitment to making your journey as comfortable as possible. We are delighted that the transfer was great and you arrived home swiftly and comfortably. Thank you for recommending us, and we look forward to serving you again in the future! Best regards, KiwiTaxi team

“Заказывали трансфер в Кивитакси. Все прошло отлично, водитель приехал вовремя.”

Helpful Report

Thank you so much for your excellent review! We are very happy that your trip with us went smoothly and the driver arrived on time. We always strive to provide our customers with the best service and your review inspires us to keep working towards that. We look forward to seeing you again! Best regards, Kiwitaxi team

“Заказали машину на 23 июля Пулково гостиница в Питере, к сожалению на подлёте сообщили что аэропорт закрыт и нас посадили во Внуково!!! Менеджер сообщил что водитель ждать не будет и заменить его не представляется возможным!!! Веник и так не маленький, выше рынка а ещё запросили доплатить 1800 за ожидает!!!! Крутой сервис!!!! Очень неповоротливые и негибкие условия!!!! Не рекомендую”

Helpful Report

Здравствуйте! Спасибо за ваш отзыв. Мы искренне сожалеем о возникшей ситуации и приносим свои извинения за доставленные неудобства. Нам жаль, что ваш рейс был срочно перенаправлен из Санкт-Петербурга в Москву. Согласно вашему заказу, водитель ожидал вас в аэропорту Пулково в назначенное время, после чего за неимением информации о прибытии рейса был вынужден уезжать на другой заказ. Мы понимаем, что это закрытие аэропорта - это форс-мажорное обстоятельство, и нам очень жаль, что из-за него вы не смогли воспользоваться трансфером. С уважением, Команда Kiwitaxi

“Decided to write a short review of my experience with KiwiTaxi. Never used this service before, decided to give it a shot as I needed to take a whole family, including the elderly, on a family holiday, ... and, frankly, was very impressed! The driver contacted me beforehand, the car arrived as agreed, the driver was punctual and had a nameplate, so it was easy to navigate the airport traffic to find him. The iterior of the car was spacious, clean, and we were given some water. Overall, my experience was very positive!) Fast, safe, reliable - I would recommend this service to anyone!!!”

Helpful Report

Hello! Thank you so much for taking the time to share your experience with KiwiTaxi! We’re thrilled to hear that you and your family had a smooth and enjoyable journey with us. We strive to make every ride as convenient and pleasant as possible, especially when traveling with family and elderly members. Your kind words about our service are greatly appreciated, and we're delighted to hear that you enjoyed the ride. We hope to have the pleasure of serving you and your family again on your next adventure! Have a good one!

“My Kiwitaxi review - this is an exceptional service from start to finish! Their website is user-friendly, allowing me to input my details and preferences effortlessly. I received confirmation and voucher promptly, along with all necessary information about my journey. Upon arrival, I was greeted by a courteous driver who was not only punctual but also very helpful with my luggage. The vehicle itself was in excellent condition - clean, comfortable. What impressed me the most was the balance of quality service with an acceptable price point. I would highly recommend Kiwitaxi, if you need a stress-free journey with exceptional client service, quality vehicles and affordable pricing.”

Helpful Report

Dear Hanna, Thank you so much for your amazing 5-star rating of Kiwitaxi! We are thrilled to hear that our service exceeded your expectations and provided you with an exceptional experience from start to finish. We are delighted that you found our website user-friendly and easy to navigate, allowing you to input your details and preferences effortlessly. It's great to know that you received confirmation and your voucher promptly, along with all the necessary information about your journey. We are glad that our courteous driver greeted you upon arrival and was not only punctual but also helpful with your luggage. It's wonderful to hear that the vehicle itself was in excellent condition, clean, and comfortable. We take pride in maintaining the quality of our vehicles for our valued clients. What truly warms our hearts is your appreciation of the balance between quality service and an acceptable price point. We believe that everyone deserves a stress-free journey without breaking the bank, and it's fantastic to know that we have achieved that for you. Thank you for recommending Kiwitaxi to others who are seeking a stress-free journey with exceptional client service, quality vehicles, and affordable pricing. We truly appreciate your support and look forward to serving you again in the future. Warm regards

Kiwitaxi is rated 4.6 based on 1,194 reviews