“Really happy with our wonderful new kitchen!
Roger was an excellent designer, full of helpful ideas, and VERY patient with me when I was procrastinating!
Ian Barrott the joiner and builder of the kitchen, Andy Livesey the electrician and Alan Fletcher the plumber were all excellent, very professional throughout, and great attention to detail. Nothing was too much trouble.
I have no hesitation in recommending this company!”
“Amazing service from start to finish. Suzanne Carter made our dream kitchen become a reality . They also kept us well informed during lockdown and the kitchen was fitted post lockdown it was all done adhering to strict SDM,
Thank you all.
Highly recommended.”
“Our kitchen in our old house was fitted by KDC 20 years ago, so when we needed another new kitchen for our new house we visited the Barrowford showroom.After meeting Simon we both felt he understood our ideas for our new kitchen.. whilst not small it was important to get the design right and improve our flow into the garden... the build and subsequent fit of the kitchen went smoothly and was mostly finished just before lockdown.. as soon as lockdown was eased slightly he was straight back onto finishing the little bits.. no fuss.. no drama.. I would not hesitate to recommend KDC to friends and family... Let’s be honest you can get cheaper but if you want a quality kitchen that’s going to last.. look no further”
“We can’t thank Chris, our designer from the Failsworth showroom, enough for designing our wonderful kitchen in our new extension. He looked at the whole layout of the extension and designed the kitchen, dining and sitting area and helped us visualise our whole project at the beginning and throughout the process. There was no comparison in his attention to detail compared to other Kitchen design companies. Nothing was too much trouble from start to finish. We were also very impressed with the skill of the kitchen fitters, John and Billy as well as the fitters of our quartz worktops. Thank you again Chris and KDC for our new stylish bright kitchen which we absolutely love and allows us to live next to our garden.”
“I had a proposed new kitchen designed by Will @ the kitchen design centre at Blackburn, along with comparable quotes from 2 other companies.
I opted for the KDC quote as it was the best design, although not the cheapest. At Wills recommendation we opted for all Neff appliances, the installation was satisfactory although we had problems with some delays due to the Building contractor not committing to the timetable being uncontactable, and not returning answer phone messages.
The main issue is associated with the Neff appliances, just weeks after the warranties expired the hob air extractor failed, shortly after that the warming drawer on the oven would not close with both these faults I had to call the Neff Engineer. The Cooker hob fault required a new circuit board, and the warming drawer required a new latching mechanism both these jobs were charged.
Although I considered I had been unlucky with these two problems, until a short time after, when opening the oven door there was a loud crack & a piece of broken plastic door mechanism was on the floor, the door jammed resulting in the oven being out of use for 4 weeks, I initially reported this in writing to the KDC but did not receive a response for more than 3 week [24 days].
This again was another call out of the Neff Engineer who replaced part of the broken door roller mechanism. I asked the Engineer if he had seen this problem before- he said "yes I have done a number of this type of repair & it's always on the same side of the oven that breaks." At this time I called my daughter explaining the problem with my cooker being out of action to which she replied I've had exactly the same problem with my Neff oven door, we have had to call in the Engineer to repair it. In my opinion & from my experience it is obvious there is a problem with respect to NEFF appliance in suitability of purpose, reliability & quality.
Also I would point out there is confusion when you ring the number in the handbook for a NEFF repair the call goes to a pre recorded answer phone message quoting "your Bosch appliance" on my first to calls I put the phone down twice & redialled thinking I had got the wrong number, apparently Bosch & Neff are owned by the same Company, but this is not explained!
In summarising -when I was in the process of getting comparative designs & quotes for my new kitchen one of the Companies [not KDC]when discussing types of appliances, they said they could supply Neff, but would not recommend them as they are very pricey and are no better & not as good as some of the British Manufacturers- you are just paying for an overpriced German name.
Unfortunately when I decided on the KDC kitchen I was recommended to go for NEFF appliances which obviously I now very much regret.
I have no issues recommending KDC the design service is very good, the only problem is they should not continue to recommend NEFF appliances, and also move away from the so called NEFF partner-whatever that means.
I believe it is important that any prospective customers are aware of my experiences with NEFF appliances & the unreliability of this Companies products - 3 faults within weeks of the warranty expiring -what can I expect in the next few years with such unreliable equipment?”
“Awesome designers, awesome plans and awesome installation, led to fantastic kitchen and room transformation. Roger and Rowan together came up with a design that transformed a boring kitchen diner, into a fabulous social kitchen and family room. Their foresight far exceeded our expectations and nothing was too much trouble. Everything was included from our wish list, from Quooker tap to recycling bins, every detail covered and ticked from the list. This is not the first kitchen we have had fitted, but it’s the first from KDC, and the best one by far. From preparing the room and delivery, through to completion, the project took shape. There was quite a bit of building work req as Rowan suggested increasing the window size, to give us a better view of the garden and allow more natural light in, we were hesitant at first, but took his advice, and instructed the KDC recommended builders to do this. Thanks to Rowan’s vision, and the build/ installation team, we now have a totally transformed room. The Neff appliances and Quooker tap are expensive but worth every penny to complete the look and usability of the kitchen. Roger recommended going with a bulkhead detail around the room to frame the units, this again was something that no other company suggested doing, but just finishes the look again and provides shape to the ceiling.
We couldn’t be more happier with our new kitchen, and would like to give a massive Thankyou to Roger and Rowan, for an amazing design, and a big Thankyou for the excellent work carried out by Ian the builder/ fitter, whose patience and attention to detail was second to none, and the rest of his team who were polite and respectful to our home throughout. Would highly recommend 👍”
“After two other designs and quotes for our new kitchen, we felt that Roger was able to tick all the boxes we were looking at. His design sold their product to us. We love the quality, texture and colour of the units. Everything went smoothly, from start to finish and other colleagues of Roger’s, in particular Rowan at their other showrooms were all equally eager to help when we wanted advice.
The finished kitchen was exactly how Roger had designed it and we are highly delighted with the way the kitchen works. We would not hesitate to recommend Kitchen Design Centre to anyone looking for a new kitchen.”
“From start to finish dealing with the kitchen design centre was effortless. Our kitchen looks exactly like the design and we will receive so many compliments. We would definitely recommend”
“From the design process to the fitting, we would highly recommend. Nothing was too much trouble, we had plenty of opportunities to view designs and samples and make changes. The fitting all ran to schedule and all the tradesmen were highly professional and helpful.”
“Would highly recommend. Friendly and professional throughout. Love my new kitchen. Jenna (Blackburn branch) immediately understood the look we wanted and her design fitted our remit perfectly; fitter Craig let us know what to expect at every stage and was exacting in his standards (like us!); good communication with KDC/fitter at all times. Our finished kitchen looked almost identical to Jenna's computer mock-up. Units not cheap but excellent quality and finish. Costs and timescales were transparent and accurate throughout.”
“First Class in every way from start to finish. Nothing was too much trouble. Our Kitchen Designer, Jenna, provided a flexible, innovative and customer driven approach whilst the installation tradesmen were highly skilled, professional and committed to timely completion of our new Kitchen. Overall we felt full value for money and are delighted with our new Kitchen. We would highly recommend Jenna and the Kitchen Design Centre Team”
“Will at the Blackburn branch expertly designed our new kitchen. We were impressed with his knowledge and expertise. Our finished kitchen looked exactly like Will’s original plan! Time scales throughout the project were spot on. The fitters, Craig for initial construction and Mark who completed the project were excellent and the finished kitchen looks stunning!
We would certainly recommend KDC if you are thinking of having a new kitchen installed!”
“Superb from start to finish. We love our new kitchen and the service we received from Kitchen Design Centre. Thank you John, and to our excellent fitter Danny. Top notch.”
“Maxine nailed the design for our kitchen from the start where others had failed. She was professional and knowledgeable and coordinated the work schedule effectively with our builders. We are delighted with the finished result, the fitters were first class ( Dan), and the quality and uniqueness the Kitchen Design Company offer sets them apart. We did have to have a revisit for some missing components but again this was efficiently done. We would strongly recommend the KDC!
Many Thanks
Rupert & Helen”
“Designer kept in touch prior to building work, then throughout the build -arranging regular visits, giving advice and overseeing project. installation went smoothly within timescales specified. Kitchen Design uses professional cabinet makers to give overall bespoke professional finish. No issues throughout- we were really impressed. The overall kitchen is fantastic with a wow factor. Would certainly recommend.”
