kin. Reviews

Name: kin.
Address: 15 Greenfield Crescent, Birmingham, Birmingham, Birmingham
Rating: 4.95

5.0 Rating 1,917 Reviews

99 %

of reviewers recommend kin.

5.0

Based on 1,917 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About kin.:

kin. Furniture & Design Store - We bring together a range of products from the leading Scandinavian design brands such as HAY, Muuto, &Tradition, Carl Hansen & Son

As a small independent store in the heart of Edgbaston, Birmingham we curate and have a passion for everything we sell. We listen to what our customers need, and are proud to deliver a personal, friendly service with every purchase.

Visit Website

M Pinkerton

kin. 5 star review on 10th November 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found this beautiful shop through Instagram and it sells the most lovely things. I bought a gorgeous Baggu bag and it was shipped super quick! Would happily shop with them again :)”

Helpful Report

Rebekah, Thank you for leaving a review, those Baggu bags are very covetable and glad to hear that it arrived safely and quickly. Thanks, Lewis

“Perfect delivery and products, competitive prices too :-) cannot fault the service!”

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Hannah, Glad to hear that you like our products and that your order arrived safely and quickly. Your review means a lot, and glad that you find the prices competitive - we do try to offer good value for all our customers. Thanks, Lewis

“Kin”

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“Great product and service, very happy!”

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Hi, Thank you for leaving a review and I'm glad you liked your items. Thanks, Lewis

“Kin has a great range of products, an easy to use website, fast delivery and competitive prices. Everything you would expect from a great customer experience but one that so few stores actually deliver.”

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Hi Sam, Thanks for leaving a review and glad that you liked the service provided. That means a lot as it is something we work hard at. A few changes are coming to the website to make it even easier to navigate too :) Thanks again, Lewis

“Great shop to buy from, extremely prompt service, excellent communication and my products always arrive quickly and well packed. I will keep returning to Kin as the range of products and service are both amazing”

Helpful Report

Hi David, Thanks for leaving a review and glad that you liked the service. We can't wait to make a few changes to the website to make the navigation even easier for browsing. Thanks again, Lewis

“Excellent products, great website to navigate! Loved the personal message on the order form apologising for the delay in delivering (I didn’t think there was any delay!) but lovely sentiment anyway. Thank you”

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Hi Adam, Thanks for leaving a review and glad that you liked the service. I'm happy that you didn't feel that there was a delay - we've just moved our store and relaunched it on Friday so it has been a hectic few weeks! Thanks again, Lewis

“The item I bought was safely wrapped and arrived quickly with a personal note. I also contacted KIN before my order dispatched as I thought I’d made a mistake, and the response was very prompt, friendly and helpful. There’s a beautiful range of stock online and I will certainly shop here again!”

Helpful Report

Hi Helen, Thanks for leaving a review and glad that you liked the service. We always try to respond quickly and glad that was the case. Thanks again, Lewis

“Delivered so fast , that was good , this is my first time shopping with KiN, thanks”

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Hi Yun, Thanks for leaving a review and glad that you liked the service. Hope that you find more things you like at the store :) Thanks, Lewis

“The whole service, from ordering to delivery was perfect. The personal handwritten note was a nice touch - always better to buy from small independents when possible.”

Helpful Report

Hi Sarah, Thanks for leaving a review and glad that you liked the service. I'm a big believer in the personal touch and glad you appreciated that. Thanks again, Lewis

“Fab! Lovely bag and shipped speedily, thank you!”

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Hi Claire, Thanks for leaving a review and glad that the Baggu bag arrived quickly! Thanks, Lewis

“Beautiful online shop! I always order my candles from here and the service is brilliant. Items are always quickly dispatched and come very well packaged. I would have no hesitation in recommending Kin Home.”

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Hi Laura-Jayne, Thanks for leaving a review and glad that you liked the service, and of course the candles! Thanks, Lewis

“Friendly, fast and amazing quality.”

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Hi, Thanks for leaving a review and glad that you liked the service. Thanks, Lewis

“Great shop with all my fave contemporary brands, very friendly staff in store and great online service! Love it!”

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Hi Holly, Thanks for leaving a review and glad that you liked the service. Can't wait for you to see the new Moseley store :) Thanks, Lewis

“Very efficient”

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Hi Kosh, Thanks for leaving a review and glad that you liked the service. Thanks, Lewis

“Really great product - all the family want one now! Sleek design and beautiful colour palette. Worth buying a beautiful travel mug to look after than a cheap one that you will replace. Fast delivery.”

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Hello, Those KINTO travel tumblers are rather desirable! Thanks for leaving a review, and glad to hear it arrived safely and quickly. Lewis.

“Quick delivery and interesting product selection!”

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Hi, Thanks for leaving a review and glad that you liked the selection of brands we stock and that your item got delivered quickly. Thanks, Lewis

“Wonderful shop. Excellent products and friendly staff.”

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Hi Daniel, Thanks for leaving a review and glad that you liked the service. Hope to see you in our Moseley shop when it opens next month. Thanks, Lewis

“Brilliant service. Loved the little personal message inside. Great stylish products.”

Helpful Report

Hi Chris, Thanks for leaving a review and glad that you liked the little message. Hope that you find something on our site again soon! Thanks, Lewis

“Great selection, lovely website, quick delivery of exactly what I wanted!”

Helpful Report

Hi, Thanks for leaving a review and glad to hear you received your item quickly. Thanks, Lewis

kin. is rated 5.0 based on 1,917 reviews