kin. Reviews

Name: kin.
Address: 15 Greenfield Crescent, Birmingham, Birmingham, Birmingham
Rating: 4.95

5.0 Rating 1,917 Reviews

99 %

of reviewers recommend kin.

5.0

Based on 1,917 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About kin.:

kin. Furniture & Design Store - We bring together a range of products from the leading Scandinavian design brands such as HAY, Muuto, &Tradition, Carl Hansen & Son

As a small independent store in the heart of Edgbaston, Birmingham we curate and have a passion for everything we sell. We listen to what our customers need, and are proud to deliver a personal, friendly service with every purchase.

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M Pinkerton

kin. 5 star review on 10th November 2022

Anonymous

Anonymous // 01/01/2019

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“My parcel arrived well packaged but one of the tins did have a small dent in it. We are really pleased with the service and ease of ordering.”

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“Excellent service as always”

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“Product exceeded my expectations. Brilliant speedy service. Would definitely recommend KIN.”

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“Stylish products, reliable and speedy delivery.”

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“Very satisfied with KIN.Nice selection of products and the products I ordered arrived very quickly.”

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“Kin gives you superb service and high quality genuine designs a fantastic shop highly recommend”

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“I ordered two small crates and received two medium ones but they’re also useful, just have to order the small ones again.”

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“Fast efficient delivery the item of small lamp is lovely and as described”

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“Great product, well packed & timely delivery.”

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“Excellent service, very professional and thrilled with my fabulous Bagu Bag. Will certainly keep your site as a Favourite Many thanks”

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“I love kin. It hasza great selection of products and excellent customer service.”

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“Found the perfect HAY lamp that I was looking for, it was in stock and turned up 24 hours later.”

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“A diamond in the crown of Birmingham - so much joy to find a favourite online retailer was based locally. Great wares curated by a great team, can’t wait to check out the new location.”

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“I felt communication let my experience down. I received initial communication confirming my order and explaining that the order was being made so there would be a wait but then 2 months later I hadn’t had any updates and didn't get a reply to my email and had to follow chasing emails days later. I also couldn’t see a phone number on your website or email signature so I started to panic the order wasn’t legitimate or had been lost. As customer communication is so high as standard now I felt this wasn’t a great experience for me especially as a designer who orders many pieces on behalf of my clients. Otherwise, the website and product is great. Hope that is helpful feedback.”

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“Thoroughly recommended, the delivery was quick and the product arrive safe & sound. Would order again from this top bunch of humans!”

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“Easy to browse website, super quick delivery.”

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“Great service - quick response to some queries I had on the sofa and fabric options. Kept me informed whilst it was being made and easy delivery.”

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“Excellent selection”

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“Wonderful Company to shop with. Purchase arrived very quickly and I'm sure the person receiving this as a Christmas present will be very pleased.”

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“Great product”

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kin. is rated 5.0 based on 1,917 reviews