kin. Reviews

Name: kin.
Address: 15 Greenfield Crescent, Birmingham, Birmingham, Birmingham
Rating: 4.95

5.0 Rating 1,917 Reviews

99 %

of reviewers recommend kin.

5.0

Based on 1,917 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About kin.:

kin. Furniture & Design Store - We bring together a range of products from the leading Scandinavian design brands such as HAY, Muuto, &Tradition, Carl Hansen & Son

As a small independent store in the heart of Edgbaston, Birmingham we curate and have a passion for everything we sell. We listen to what our customers need, and are proud to deliver a personal, friendly service with every purchase.

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M Pinkerton

kin. 5 star review on 10th November 2022

Anonymous

Anonymous // 01/01/2019

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“Great selection”

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“Speedy delivery and great selection of products”

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“The door hooks and doormat I bought are super chic.”

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“KIN is a beacon for affordable design, that offers comprehensive ways to decorate and build your dream home”

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“Product arrived fast and as described. It was a seamless experience.”

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“Great service, item well packaged & arrived in good time.”

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“Good range, great price, painless process and swift delivery.”

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“Very good website design everything is nice in style and clear. Products high quality. Just nothing wrong with my purchase experiences.”

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“Really great product and fast/efficient service. Thank you”

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“A lovely but simple item, arrived well packaged (and environmentally friendly), but very expensive, and high p&p considering it wasn't speedy/next day etc. ——— After writing the above and leavening a 4 star review I got an email back saying would I consider revising my review. Sure. How’s 3 stars? £4 is a lot of money for P&p when you’ve just spent £40 on 2 cups. I bought it, paid for it, and left a 4 star review. Don’t ask for a review then demand a better one without an incentive guys.”

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Hi, Thankyou for your feedback, I’ve just taken a look at your order. As a small independent reviews matter, and I can see you ordered at Saturday on 8PM, your order was despatched on our first working day on Monday - and delivered in 2 working days on Wednesday - which was under the 3-5 working day estimate. The £3.95 delivery is subsidised and we make no profit on that, but do offer an express delivery service which would have arrived on Tuesday. Thanks, Lewis

“Items were despatched and delivered quickly and are exactly as pictured. We’ve been decorating our home in a Scandinavian style and I’d happily buy more stuff from KIN unlike other companies.”

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“Lovely design”

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“Easy transaction, super quick delivery, great product selection. Would highly recommend.”

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“Smooth and easy. Great assortment, parcel arrived quickly”

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“Order arrived very quickly, it was a bit smaller than I expected, but I would have known that had I read the product info!”

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“I bought a HAY Cane Key Ring - Olive Green. The shipping was very fast and the overall quality is amazing, a very unique product. A great item that I will buy again as gifts for friends and family in the future”

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“Thank you for such a super quick delivery and good packaging. Glasses arrived in great condition!”

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“They have a lovely range of scandi products”

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“Website use was so easy and nice! Appreciated the email updates on when it was ordered and sent before I began receiving Royal mail updates. I also appreciated the delivery update from Kin. along with the Royal Mail one! Lovely little card included with the bag I bought, its so pretty I hung it by my desk! Lovely bag, appreciated that you stocked it, I'm from Canada and was having a hard time finding this specific BAGGU tote now that I've moved over here. Overall great service! Thanks so much!”

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“Items as described and delivered when they said they would be.”

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kin. is rated 5.0 based on 1,917 reviews