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kin. Reviews

5.0 Rating 1,917 Reviews

99 %

of reviewers recommend kin.

Company Reviews

Product Reviews

5.0

Based on 1,917 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About kin.:

kin. Furniture & Design Store - We bring together a range of products from the leading Scandinavian design brands such as HAY, Muuto, &Tradition, Carl Hansen & Son

As a small independent store in the heart of Edgbaston, Birmingham we curate and have a passion for everything we sell. We listen to what our customers need, and are proud to deliver a personal, friendly service with every purchase.

kin. 5 star review on 10th July 2023

kin. 5 star review on 10th June 2023

kin. 5 star review on 10th June 2023

kin. 5 star review on 10th November 2022

kin. 5 star review on 31st October 2022

kin. 5 star review on 19th July 2022

kin. 5 star review on 12th July 2022

29

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good to have a local supplier of Ferm Living's products in Birmingham. Lovely shop, friendly service.”

Helpful Report

Hi Zelina, Thanks for leaving us a review and for sharing our love of Ferm Living's products. Thanks, Lewis

“It was Christmas Eve, and I'm ashamed to say I was a few items short for the big day. I'd heard about Kin through the Independent Birmingham mailshot and had looked at the website a few times so decided to head to the store. I was starting to panic about the impending deadline when Iwalked into a tranquil paradise that was Kin. I found some beautiful items that the recipients all thought were great. Stuff they hadn't seen before and some brilliant minimalist items! I had a great chat with the owner who was really helpful, and most of all patient with me as I lapped the shop about 20 times. He was telling me about Scandinavian Christmas and let me take my time as I allocated gifts in my head! I left the shop in a far better mood than when I walked in. What struck me afterwards was how good quality my purchases were, my total bill was far less than I would have expected. If you're looking for modern and well made gifts, do me a favour and head to Kin before you go to John Lewis.”

Helpful Report

Hi, Thanks for leaving us a review and glad that we were able to give you a nice and pleasant experience whilst shopping. It was really great to have so many customers visit us on the lead up to Christmas. Hope to see you again soon. Thanks, Lewis

“Great, friendly service and beautiful products and shop. Great addition to the area.”

Helpful Report

Hi, Thanks for leaving a review and glad that you liked the items we have. Thanks, Lewis

“Excellent service, quick delivery and very good postal packaging of a delicate item. Much appreciated!”

Helpful Report

Hi, Thanks for leaving us a review and glad that you liked the items and that the package arrived quickly. Thanks, Lewis

“Fantastic service, friendly and professional. A joy to order from :)”

Helpful Report

Hi Benjamin, Thanks for leaving us a review and glad that you liked the items and that the buying experience from us is a joy. It's lovely to hear things like this. Thanks, Lewis

“Everything went v smoothly- received quickly packed well. Item was as stated”

Helpful Report

Hi, Thanks for leaving us a review and glad that you liked the items and that the package arrived quickly. Thanks, Lewis

“Lovely items & incredibly quick dispatch & delivery. Items were fragile but packed really well so all arrived safely. Thanms very much!”

Helpful Report

Hi, Thanks for leaving us a review and glad that you liked the items and that the package arrived quickly. Thanks, Lewis

“Very happy about my purchase. Thank you!”

Helpful Report

Hi Olga, Thanks for leaving us a review and glad that you liked the items. Always lovely to hear feedback from our customers. Thanks, Lewis

“Fast delivery, will definitely be using again. Highly recommend!”

Helpful Report

Hi, Thanks for leaving us a review and glad that you liked the items and that the package arrived quickly. Thanks, Lewis

“Loved the bottle!”

Helpful Report

Hi Benny, Those HAY Sowden bottles are really great, one of our favourite items in the shop. Glad you love it too. Thanks, Lewis

“Great communication. My order arrived when it said it would and packaged well. Thank you!”

Helpful Report

Hi, Thanks for leaving us a review and glad that you liked the items and that the package arrived quickly. Thanks, Lewis

“Prompt and efficient service, goods well packed. Excellent.”

Helpful Report

Hi, Thanks for leaving us a review and glad that you liked the items and that the package arrived quickly. Thanks, Lewis

“Item arrived well packed and quickly!”

Helpful Report

Hi, Thanks for leaving us a review and glad that you liked the items and that the package arrived quickly. Thanks, Lewis

“Very pleased with my purchase & speed of delivery”

Helpful Report

Hi, Thanks for leaving us a review and glad that you liked the items and that the package arrived quickly. Thanks, Lewis

“Excellent service and quality product, recommended.”

Helpful Report

Hi, Thanks for leaving us a review and glad that you liked the items we have and the service provided. Thanks, Lewis

“Great homeware that is stylish and practical.”

Helpful Report

Hi, Thanks for leaving us a review and glad that you liked the items we have. Thanks, Lewis

“Cracking present and arrived just on time for Christmas. Will defo shop again! Liam”

Helpful Report

Hi Liam, Thanks for leaving us a review and glad that you liked the service and that the item arrived in time for Christmas too. Thanks, Lewis

“Kin has a lovely collection of homeware and gifts, and the shop's displayed beautifully too. It's obvious that the owner's put a lot of thought and care into curating the space for a great collection and shopping experience (and also very friendly and happy to help if you have any questions!)”

Helpful Report

Hi, Thanks for leaving us a review and glad that you liked the shopping experience and the selection of items we've curated. It means a lot to hear such nice comments. Thanks, Lewis

“My item arrived super quickly despite placing the order very close to Christmas!”

Helpful Report

Hi Misty, Thanks for leaving us a review and glad to hear that it arrived safe and sound in time for Christmas. Thanks, Lewis

“Our ghost arrived securely packaged and as ordered. Really appreciate the prompt service pre-Christmas. Great all round service! Thank you!”

Helpful Report

Hi Philip, Thanks for leaving us a review and glad that you liked the service and that your item arrived in time for Christmas. Thanks, Lewis

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kin. is rated 5.0 based on 1,917 reviews