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kin. Reviews

5.0 Rating 1,917 Reviews
99 %
of reviewers recommend kin.
5.0
Based on 1,917 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read kin. Reviews

About kin.:

kin. Furniture & Design Store - We bring together a range of products from the leading Scandinavian design brands such as HAY, Muuto, &Tradition, Carl Hansen & Son

As a small independent store in the heart of Edgbaston, Birmingham we curate and have a passion for everything we sell. We listen to what our customers need, and are proud to deliver a personal, friendly service with every purchase.

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Such a beautifully curated store & received amazing customer service. Thank you.
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Great products and friendly service
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Beautiful Store with Excellent selection of products that were hard to find elsewhere. Very happy with my purchases. The hand soap packaging was slightly damaged in transit but received everything I wanted very quickly And was packaged well. A great independent to support. Will definitely shop here again.
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Hi Lucy, Many thanks for your support during these times, I'm sorry to hear that the packaging for the hand soap was damaged - the boxes are quite delicate so we will look at how we pack these items to stop this occurring in the future. Thanks for letting us know. Neil
Amazing service! I bought a gift for friend and forgot to add a gift message. Emailed CS and got a reply within 10 mins and Lewis very kindly wrote my message for me. Whats more my friend absolutely loved their gift and arrived within 2 days of my order. Brilliant!!!
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Hi Alison, thanks for leaving us a review and glad to your friend loved their gift.
Beautifully made glasses, which we’re using for wine. A joy to look at.
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Hi David, thank you for your review. We do love those Still glasses too - perfect summer wine glasses.
I love my cups! Arrived quickly and well packaged. Hope to be able to visit this shop in person one day.
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Hi Ella, thank you for your review. Glad to hear it arrived quickly and would be lovely for you to visit us.
Really pleased my daughter loves your ceramics. With everything going on at the moment was good delivery. Liked the picture enclosed too. Would buy from you again. Many thanks.
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great selection of products and really loved how sustainable the packaging was
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Excellent buying experience. Great quality product and delivered in 2 days for no extra cost. Thank you.
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Beautiful selections, very good service.
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Lovely business, order was beautifully packaged and was delighted with every piece!
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Exactly what we wanted at a great price. Delivery was on time and well packaged. Found the Instagram page very inspiring and helped us to choose what we wanted.
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So happy with my purchase of the Iris Hantverk brush, and it arrived super speedily! Such a nice collection of beautiful considered items.
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Brilliant service, got emails when it was dispatched and all that. Came packaged well, everything was good. Brilliant selection of things on the website. I went for a small Kinto mug and I'm obsessed with it. Its a beautiful object. I sometimes just stare at it, which is a bit sad. Would recommend.
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Love my baggu duck bag! Great service, quick dispatch and lovely handwritten note on the invoice. Would happily recommend and buy from them again with no issue. Thank you very much!
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I’m really pleased with the quality and price of my Hay barstools. Great service from Kin.
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Very fast delivery and great product
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I had never used KIN before but will definitely be back. They were competitively priced and their customer service was excellent especially when it came to delivery. Range of stock is thoughtful, obviously well chosen. It's important that we all support smaller brands such as KIN.
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A pleasure to buy from, nothing is too small and even late at night Neil was replying to emails! Can’t fault the service given, even during lockdown! Thank you again
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Everything as expected. Happy with the product - I ordered another.
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kin. is rated 5.0 based on 1,917 reviews